Before You Call For Service - GE Downdraft Gas Cooktop Use And Care Manual

Questions?
PROBLEM
Before you
BURNERS DO NOT
LIGHT
call for
service...
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
BURNER FLAMES
VERY LARGE
OR YELLOW
BURNER CONTROL
KNOB WILL NOT
TURN
FAN DOES
NOT WORK
If you need more help...call, toll free:
GE Answer Center®
800.626.2000
consumer information service
12

Before You Call For Service

POSSIBLE CAUSE
• Make sure electrical plug is plugged into a live power outlet.
• Slot in burner base may be clogged. Remove the obstruction.
• Burner parts not replaced correctly.
• Hole in burner cap behind igniter may be clogged.
A. Yellow flames: Call for
B. Yellow tips on outer cones:
service.
• If burner flames look like (A), call for service. Normal burner flames
should look like (B) or (C), depending on the type of gas.
• If cooktop is connected to LP gas, check all steps in the
installation instructions.
• When the knob is at the OFF position, it must be pushed in before it
can be turned, and it can only be turned in a counterclockwise
direction. When the knob is at any other position, it can be turned
in either direction without being pushed in.
• The vent must be fully extended before fan will work.
• Fan control knob must be turned in clockwise direction to turn
fan on.
Downdraft Gas Cooktop
C. Soft blue flames: Normal
Normal for LP gas. for natural gas.