Emerson 375 User Manual page 26

2-16
Event Capture
The event capture setting lets you create an event
capture file (.rec), which is a log of communication, input,
and screen output that occurs between the 375 Field
Communicator and a device (HART only). When working
with technical support personnel, you may be asked to
create an event capture file to help troubleshoot issues
that cannot be isolated or resolved by normal means.
The event capture file can then be transferred to your
PC and sent to technical support personnel for review.
Tap the desired radio button to activate the event
capture feature. The radio button will be highlighted
black when selected. To delete an event capture, tap the
DELETE EVENT FILE button.
NOTE
While event capture is enabled, device warning
messages will not appear.
To create and send an event capture file to technical
support personnel:
1. Enable event captures and tap OK.
2. Start the HART application.
3. Enter a file name for the event capture file and tap
OK. The file will be saved to a default location.
4. Perform the requested operations to capture the data.
5. Use the Easy Upgrade Programming Utility to transfer
the file from your 375 Field Communicator to your PC.
See the Easy Upgrade Programming Utility online
Help for details.
6. Send the event capture file to technical support
personnel.
Exit to 375 Main Menu
Double-tap Exit to 375 Main Menu if you want to return
to the 375 Main Menu.
Learning the Basics