Error And Status Messages - Emerson 375 User Manual

Field communicator
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5-6
ERROR AND
STATUS
MESSAGES
General Error Messages
License file check failed - error code x. Please
contact service center to resolve this problem.
Press OK to turn off. (Where x indicates the test
that failed.)
Battery power is less than 5%. You must recharge
the 375 battery, switch to a spare battery pack, or
use external power. Press OK to turn off.
Battery power is less than 20%. You may need to
recharge the 375 battery, switch to a spare battery
pack, or use external power.
Communication circuit is not responding.
Warning: System incompatibility detected - error
code x.
You may start Listen for PC and use the Easy
Upgrade Programming Utility to resolve this. Or
you may turn off your 375 and contact service
center to resolve this. (Where x is an error code
indicating what the incompatibility detected was or
related errors.)
Installation file is corrupt - error code x. Please call
service center to resolve this problem. Press OK to
turn off.
The 375 needs to update its software. Battery
power must be more than 20% to allow for this
update. You must recharge the 375 battery, switch
to a spare battery pack, or use external power.
Press OK to turn off.
This 375 is not licensed for HART.
This 375 is not licensed for F
The 375 does not detect a System Card. Please
make sure your System Card is properly installed
in its slot. Press OK to turn off.
Fieldbus.
OUNDATION
Description
License file check failed during power- up.
The power-up battery check detects the
battery charge is below five percent while on
battery.
The power-up battery check detects the
battery charge is below 20%, and more than
or equal to 5% while on battery.
CDC is not responding during the power-up
Hardware version or operating system is not
compatible.
The installation is corrupt.
This message occurs when on battery, and
the battery percentage is less than 20%
before attempting to launch program loader.
You are not licensed for HART functionality.
You are not licensed for F
functionality.
This message occurs when the System Card
is not properly installed in its slot.
Troubleshooting
fieldbus
OUNDATION

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