The Pptp Vpn Monitor Screen; Pptp Vpn Troubleshooting Tips - ZyXEL Communications SBG3300-N000 User Manual

Chapter 21 PPTP VPN
Table 99 VPN > PPTP VPN > Setup (continued)
LABEL
Keep Alive Timer
DNS Server
(Optional)
WINS Server
(Optional)
Apply
Cancel

21.4 The PPTP VPN Monitor Screen

In the Web Configurator, click VPN > PPTP VPN > Monitor. Use this screen to view settings for
PPTP clients.
Figure 128 VPN > PPTP VPN > Monitor
The following table describes the labels in this screen.
Table 100 VPN > PPTP VPN > Monitor
LABEL
User Name
Hostname
Assigned IP
Public IP
Disconnect

21.5 PPTP VPN Troubleshooting Tips

This section lists the common troubleshooting tips for PPTP VPN.
A PPTP client device (such as a PC, smart phone, tablet) cannot connect to the Device.
1
TIP: This could be due to one of the following reasons:
a. The client device is not connected to the Internet successfully.
298
DESCRIPTION
The Device sends a Hello message after waiting this long without receiving any traffic
from the remote user. The Device disconnects the VPN tunnel if the remote user does
not respond.
Specify the IP addresses of DNS servers to assign to the remote users.
You can choose from one of the DNS servers from the list, or choose User Defined to
enter the static IP addresses for the first and second DNS servers manually.
The WINS (Windows Internet Naming Service) server keeps a mapping table of the
computer names on your network and the IP addresses that they are currently using.
Type the IP addresses of up to two WINS servers to assign to the remote users.
Click Apply to save your changes back to the Device.
Click Cancel to restore your previous settings.
DESCRIPTION
This field displays the client's login name for this connection.
This is the client's host name of this connection.
This is the local point-to-point IP address assigned to the client.
This is the client's public IP address for this connection.
Select a VPN client connection and click this to disconnect.
SBG3300-N Series User's Guide