Yealink EXP40 User Manual
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Yealink EXP40 User Manual

Expansion module for sip-t46g ip phones
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  • Page 2 Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 5 40. Up to six expansion modules can be daisy-chained to a single T46G IP phone. The Yealink EXP40 is ideal for receptionists, administrative assistants, call center agents, power-users, and executives who need to monitor and manage a large volume of calls on a regular basis.
  • Page 6 Yealink EXP40 User Guide...

  • Page 7: Table Of Contents

    Table of Contents About This Guide ..............v In This Guide ......................... v Table of Contents ..............vii Getting Started ................. 1 Packaging Contents ......................1 Physical Features........................2 Installation ..........................3 Configuration ................5 Conference ........................... 6 Forward ..........................7 Transfer ..........................

  • Page 9: Getting Started

    Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the EXP40 expansion module. The topics include: Packaging Contents  Physical Features  Installation  The following items are included in your package: Expansion Module ...

  • Page 10: Physical Features

    Connecting Cord  Screw  Check the list before installation. If you find anything missing, contact your reseller. The main physical features of the EXP40 expansion module are described in the following table: Item Description 320 x 160 pixel Hard keys...
  • Page 11 Getting Started The EXP40 expansion module applies to SIP-T46G IP phone. To easily connect the EXP40 to the phone, please unplug the phone stand from the T46G IP phone. To unplug the stand from the T46G IP phone: Unplug the power adapter and Ethernet cable from the IP phone.
  • Page 12 Yealink EXP40 User Guide Connect the Ext jack of the IP phone and the Ext in jack of the expansion module using one supplied cord. If you connect two expansion modules, connect the Ext out jack of the previous expansion module and the Ext in jack of the second expansion module using another supplied cord.

  • Page 13: Configuration

    Configuration The EXP40 expansion module supports 40 DSS keys (Ext keys). You can access additional 20 keys via page switches. Each key can be assigned a feature via phone user interface or web user interface. Long press the desired key, the phone will enter into the setting interface of this key.

  • Page 14: Conference

    Yealink EXP40 User Guide Hot Desking  Prefix  Local Group  XML Group  LDAP  Multicast Paging   Zero Touch  Keypad Lock  Directory  Note Quick access features like intercom and voice mail should be configured on your SIP server in advance to make sure they will work on your phone.

  • Page 15: Forward

    Configuration If you leave this field blank, the LCD screen will display the default label “Conference”. Click Confirm to accept the change. You can configure a DSS key as the forward key. When the phone is idle, you can press the forward key to enter into the setting interface of the call forward feature.

  • Page 16: Transfer

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “Forward”. Click Confirm to accept the change. You can configure a DSS key as the transfer key. Then you can perform a Blind, Semi-Attend or Attended Transfer by pressing the transfer key during a call.

  • Page 17: Hold

    Configuration If you leave this field blank, the LCD screen will display the default label “Transfer”. Click Confirm to accept the change. You can configure a DSS key as the hold key. You can hold a call or retrieve a held call by pressing the hold key.

  • Page 18: Call Return

    Yealink EXP40 User Guide You can configure a DSS key as the DND key. If the DND key mode is configured to “phone”, you can activate the DND mode by pressing the DND key when the phone is idle. Press the DND key again to deactivate the DND mode. If the DND key mode is configured to “custom”, press the DND key when the phone is idle, the phone enters into...
  • Page 19 Configuration If you leave this field blank, the LCD screen will display the default label “Call Return”. Click Confirm to accept the change. You can configure a DSS key as the SMS key. Then you can access the text message interface more quickly and easily by pressing the SMS key.

  • Page 20: Directed Pickup

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “SMS”. Click Confirm to accept the change. You can configure a DSS key as the directed pickup key. If you press the directed pickup key when the specified phone number receives an incoming call, the call is answered on your phone.

  • Page 21: Group Pickup

    Configuration Select the desired line to apply this key from the pull-down list of Line. Click Confirm to accept the change. Group pickup allows you to pick up incoming calls within a pre-defined group of phone numbers. You can configure a DSS key as the group pickup key. When any number within the group receives an incoming call, you can press the group pickup key to pick up the incoming call.

  • Page 22: Call Park

    Yealink EXP40 User Guide Select the desired line to apply this key from the pull-down list of Line. Click Confirm to accept the change. The call park feature allows you to park a call at a special extension and then retrieve it on any other phone in the system.

  • Page 23: Dtmf

    Configuration Select the desired line to apply this key from the pull-down list of Line. Click Confirm to accept the change. You can configure a DSS key as the DTMF key. If you press the DTMF key during an active call, the phone will send the pre-defined DTMF digits. To configure a DSS key as the DTMF key: Click on DSSKey->Ext Key.

  • Page 24: Voice Mail

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “DTMF”. Click Confirm to accept the change. You can configure a DSS key as the voice mail key. Then you can press the voice mail key when the phone is idle to dial out the pre-defined voice mail access code, and follow the voice prompt to listen to the voice mails.

  • Page 25: Speed Dial

    Configuration Select the desired line to apply this key from the pull-down list of Line. Click Confirm to accept the change. You can configure a DSS key as the speed dial key. Then you can quickly dial out the pre-defined number using the specified line by pressing the speed dial key. To configure a DSS key as the speed dial key: Click on DSSKey->Ext Key.

  • Page 26: Intercom

    Yealink EXP40 User Guide Select the desired line to apply this key from the pull-down list of Line. Click Confirm to accept the change. You can configure a DSS key as the intercom key. This is especially helpful in an office environment as you can connect to the operator or the secretary more quickly by pressing the intercom key.

  • Page 27: Line

    Configuration Select the desired line to apply this key from the pull-down list of Line. Click Confirm to accept the change. You can configure a DSS key as the line key. It performs the same as a hard line key. You can press this key to accept the incoming calls, place active calls on hold or resume a held call.
  • Page 28 Yealink EXP40 User Guide Select the desired line to apply this key from the pull-down list of Line. Click Confirm to accept the change. Busy Lamp Field (BLF) allows you to monitor a user for status changes. You can configure a DSS key as the BLF key, which allows you to monitor the status (idle, ringing or busy) of the pre-defined phone user.
  • Page 29 Configuration Enter the directed call pickup code in the Extension field. Click Confirm to accept the change. You can configure a DSS key as the URL key. If you press the URL key, the phone will send HTTP requests to a web server. To configure a DSS key as the URL key: Click on DSSKey->Ext Key.

  • Page 30: Group Listening

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “URL”. Click Confirm to accept the change. You can configure a DSS key as the group listening key. Then you can activate the Speakerphone mode and Handset/Headset mode at the same time by pressing the group listening key.

  • Page 31: Record

    Configuration If you leave this field blank, the LCD screen will display the default label “Group Listening”. Click Confirm to accept the change. Call recording allows users to record calls. Normally, there are 2 main methods to trigger a recording on a certain server. We call them record and URL record. Record is for the phone to send the server a SIP INFO message containing a specific header.

  • Page 32: Url Record

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “Record” Click Confirm to accept the change. You can configure a DSS key as the URL record key. Then you can record calls using the URL record method by pressing the call record key.

  • Page 33: Xml Browser

    Configuration If you leave this field blank, the LCD screen will display the default label “URL Record”. Click Confirm to accept the change. XML browser is a simple browser feature, which is based on xml language and http/https service. Users can use tools such as PHP , JavaScript, etc., accordance with the established syntax, to generate server-side features dynamically to meet the needs of the user xml file, and then download the xml file to a SIP phone by http/https, so as to realize a simple browser feature.

  • Page 34: Hot Desking

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “XML Browser”. Click Confirm to accept the change. Hot Desking is regularly used in places where not all the employees are in the office at the same time, or not in the office for a very long time, which means actual personal offices would be often vacant, consuming valuable space and resources.

  • Page 35: Prefix

    Configuration If you leave this field blank, the LCD screen will display the default label “Hot Desking”. Click Confirm to accept the change. You can configure a DSS key as the prefix key. If you press the prefix key when the phone is idle, the phone enters into the dialing interface and displays the prefix number which you specified.

  • Page 36: Local Group

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display “Prefix: „the value specified in the Value field‟ ” (e.g., Prefix: 0592). Click Confirm to accept the change. You can configure a DSS key as the local group key. Then you can press the local group key to access the pre-defined contact group in the local directory quickly.

  • Page 37: Xml Group

    Configuration Select the desired contact group name from the pull-down list of Line. Click Confirm to accept the change. You can configure a DSS key as the XML group key. If you press the XML phonebook key when the phone is idle, the phone will automatically download the corresponding phone book from the server and display the entries of the phone book on the LCD screen.

  • Page 38: Ldap

    Yealink EXP40 User Guide Select the desired XML group name from the pull-down list of Line. Click Confirm to accept the change. LDAP (Lightweight Directory Access Protocol) is an application protocol for accessing and maintaining information services of the distributed directory over an IP network. The IP phone can be configured to interface with a corporate directory server that supports LDAP (Microsoft‟s Active Directory is included).

  • Page 39: Multicast Paging

    Configuration If you leave this field blank, the LCD screen will display the default label “LDAP”. Click Confirm to accept the change. You can use multicast paging to quickly and easily announce time sensitive announcements to people within the multicast group. You can configure a multicast paging key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
  • Page 40 Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display “the value specified in the Value field” (e.g., 224.5.6.20:10008). Click Confirm to accept the change. ACD feature is often used in offices for customer service, such as call center. The ACD...

  • Page 41: Zero Touch

    Configuration If you leave this field blank, the LCD screen will display the default label “ACD”. Click Confirm to accept the change. You can configure a DSS key as the zero touch key. Then you can configure auto provision and network parameters quickly by pressing the zero touch key when the phone is idle.

  • Page 42: Keypad Lock

    Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “Zero Touch”. Click Confirm to accept the change. You can configure a DSS key as the keypad lock key. Then you can press the keypad lock key to immediately lock the keypad of your phone instead of long pressing the pound key.

  • Page 43: Directory

    Configuration If you leave this field blank, the LCD screen will display the default label “KeyGuard”. Click Confirm to accept the change. You can configure a DSS key as the directory key. You can press the directory key to quick access the local directory, call history, LDAP and remote phone book. To configure a DSS key as the favorites key: Click on DSSKey->Ext Key.
  • Page 44 Yealink EXP40 User Guide If you leave this field blank, the LCD screen will display the default label “Directories”. Click Confirm to accept the change.

  • Page 45: Troubleshooting

    For more information, refer to Installation on page 3. Why is the EXP40 LCD screen blank? Ensure that at least one EXP40 is properly plugged into a functional AC outlet if you  connect more than two expansion modules Ensure that the contrast of the LCD screen is in a comfortable level.

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