Troubleshooting Your Phone - Polycom SoundPoint IP 550 User Manual

Troubleshooting Your Phone

This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use your SoundPoint IP 550/560
phone. The tables in this chapter list possible trouble symptoms, the likely
causes of these problems, and the recommended corrective actions to take.
• Power and Startup
• Controls
• Access to Screens and Systems
• Calling
• Displays
• Audio
• Productivity Suite
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware
If you require additional assistance, contact your system administrator.
on page 5-9.
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