Messages Displayed On The Touch Panel - Toshiba e-studio355 Troubleshooting Manual

Messages Displayed on the Touch Panel

When a message appears on the touch panel, see the table below to solve the problem.
Message
Misfeed in ***
Check paper size setting on control
panel for drawer N
Wait (Performing Self-check)
Check the original and set it again
Change direction of original
Change from this mode
Count over, cannot store anymore
READY (CHECK SADDLE STITCH
STAPLER)
READY (CHECK SADDLE STITCH
STAPLER)
READY (CHECK STAPLER)
READY (CHECK STAPLER)
READY (TONER NOT
RECOGNIZED)
READY (HOLE PUNCH DUST BIN IS
FULL)
READY (INNER TRAY FULL)
Add paper
Call for service
Examine stapler in the Saddle Stitch
unit
Check staple cartridge in the Saddle
Stitch unit
Problem Description
Paper jam has occurred inside the
equipment.
Paper jam has occurred because of
the mismatch between the paper size
placed in drawer N and the size
registered for the drawer N in the
equipment.
The equipment is undergoing
maintenance to keep its imaging
quality.
The original is jammed inside of the
Reversing Automatic Document
Feeder (optional).
The direction or the size of the
original placed on the Reversing
Automatic Document Feeder is
incorrect.
The orientation of the original placed
on the original glass is incorrect.
The number of originals to be
scanned has reached the limit of
1000 sheets during scanning. (The
magazine sort or page number
function is used.)
Staple jam has occurred in the stapler
of the saddle stitch unit.
No staples are left in the stapler of the
saddle stitch unit.
Staple jam has occurred in the stapler
of the finisher.
No staples are left in the stapler of the
finisher.
The toner cartridge is not installed. Or
it is not installed correctly.
A toner cartridge not recommended
by TOSHIBA is being used.
Hole punch dust bin is full of paper
punchings.
The exit tray of the equipment is full of
paper.
No paper is left in a drawer or on the
bypass tray.
The equipment requires adjusting by
a service technician.
Staple jam has occurred in the stapler
of the saddle stitch unit.
No staples are left in the stapler of the
saddle stitch unit.
1 TROUBLESHOOTING FOR THE HARDWARE
Corrective Action
Remove the jammed paper following the guidance
displayed on the touch panel.
P.12 "Clearing a Paper Jam"
Just removing the jammed paper does not prevent
another paper jam. Be sure to correctly register the
paper size in the equipment.
P.39 "Clearing paper jams caused by a wrong
paper size setting"
Wait until the adjustment is completed and the
message disappears.
Remove the jammed original following the guidance
on the touch panel.
P.14 "Paper jam in the Reversing Automatic
Document Feeder (optional) (Lower)"
Check the direction and the size of the original and
then replace it on the Reversing Automatic Document
Feeder. Then reattempt the operation.
Change the orientation of the original by 90 degrees
and place it on the original glass.
Reduce the number of originals to be scanned to less
than 1000 sheets, and try again.
Remove the jammed staples.
P.51 "Staple jam in the saddle stitch unit"
Refill the staples.
P.67 "Refilling saddle stitch unit staples"
Remove the jammed staples.
P.44 "Clearing a Staple Jam"
Refill the staples.
P.60 "Refilling With Staples"
Install the toner cartridge correctly.
P.54 "Replacing a Toner Cartridge"
Use a TOSHIBA-recommended toner cartridge.
P.54 "Replacing a Toner Cartridge"
Remove the paper punchings.
P.71 "Cleaning the Hole Punch Dust Bin"
Remove the paper from the exit tray of the equipment.
Set paper in the drawer or on the bypass tray. The
touch panel indicates which drawer (or the bypass
tray) has no paper.
To set paper, refer to the Copying Guide.
Contact your service representative with the error
code displayed on the right side of the touch panel.
Never attempt to repair, disassemble or modify
the equipment by yourself.
You could cause a fire or get an electric shock.
Always contact your service representative for
maintenance or repair of the internal parts of the
equipment.
Remove the jammed staples.
P.51 "Staple jam in the saddle stitch unit"
Refill the staples.
P.60 "Refilling With Staples"

Messages Displayed on the Touch Panel

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