Toshiba e-studio355 Troubleshooting Manual page 12

1 TROUBLESHOOTING FOR THE HARDWARE
Message
Check staple cartridge
Examine Stapler
Saving energy Press START button
CHANGE DRAWER TO CORRECT
PAPER SIZE
Time for periodic maintenance
POWER FAILURE
ERASING DATA
Check paper size setting on control
panel for Bypass
Set the paper on the bypass tray
again.
Check the direction or size of the
paper on the bypass tray and press
START
Reboot the machine
TONER NOT RECOGNIZED
Toner near Empty
Install new toner cartridge
Please Empty Hole Punch Waste
The number of originals exceeds the
limit
Will you copy stored originals?
Not enough Work Space to store
originals
Will you print out stored originals?
10 Messages Displayed on the Touch Panel
Problem Description
No staples are left in the stapler of the
finisher.
Staple jam has occurred in the stapler
of the finisher.
The equipment has entered into the
energy saving mode since it has not
been used for a certain time.
No paper suitable for the original is
set.
The size of the original is not detected
correctly because the original is sent
from the Reversing Automatic
Document Feeder (optional) at a
skew.
The equipment requires inspection
and maintenance by a service
technician.
A job was interrupted by a power
failure or some other reason.
The Data Overwrite Enabler is
clearing the data.
Paper jam has occurred because of a
mismatch between the paper size
placed in the bypass tray and the size
registered for the bypass tray in the
equipment.
The paper placed on the bypass tray
jammed.
The direction or the size of the paper
placed on the bypass tray is incorrect.
An error has occurred in the
equipment and it stopped normal
operation.
The toner cartridge is not installed. Or
it is not installed correctly.
A toner cartridge not recommended
by TOSHIBA is being used.
Toner is running out.
No toner is left.
The Hole Punch Unit dust bin is full.
The number of image scanning
exceeded the maximum (about 1000
in A4 or LT).
Internal memory available ran out
while scanning.
Corrective Action
Refill the staples.
P.60 "Refilling With Staples"
Remove the jammed staples.
P.44 "Clearing a Staple Jam"
Press any of the [START], [COPY], [e-FILING],
[SCAN], [PRINT], [FAX] and [ENERGY SAVER]
buttons to clear the energy saving mode.
Place the suitable size paper for the original in the
drawer.
Replace the original while aligning the side guides of
the Reversing Automatic Document Feeder to its
width so that it will be placed straight.
Contact your service representative for maintenance.
The print or fax job may be incomplete. Press [JOB
STATUS] to check whether any jobs are unfinished.
To clear the messages, press the [FUNCTION
CLEAR] button twice.
This message is displayed if the Data Overwrite
Enabler (optional) is installed. You can operate the
equipment while the message is displayed.
Register the paper size correctly. Just releasing the
paper jam does not prevent another paper jam.
P.39 "Clearing paper jams caused by a wrong
paper size setting"
Remove the jammed paper and set the paper again.
Check the direction and the size of the paper and then
replace it on the bypass tray.
Rebooting the equipment may correct the error. To
reboot the equipment, turn the main power switch off
and then on.
Install the toner cartridge correctly.
P.54 "Replacing a Toner Cartridge"
Use a TOSHIBA-recommended toner cartridge.
P.54 "Replacing a Toner Cartridge"
Prepare a new toner cartridge.
(About another 1000 copies, set at the time of
shipment, can be made after this message appears.)
Replace a toner cartridge after the message
"Install new toner cartridge" is displayed.
If you replace a toner cartridge with a new one
while some toner is still left, make sure you
follow the procedure
"Near Empty" toner cartridge".
Replace the toner cartridge.
P.54 "Replacing a Toner Cartridge"
Remove the paper punchings.
P.71 "Cleaning the Hole Punch Dust Bin"
To print out the data for the originals stored (scanned)
until the message appeared, press [YES] on the touch
panel. To delete the stored data, press [NO].
To print out the data for the originals stored (scanned)
until the message appeared, press [YES] on the touch
panel. To delete the stored data, press [NO].
P.58 "Replacing a