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C A R E & M A I N T E N A N C E
This chapter tells you how to
clear label jams
clean the platen roller and printhead
clean the printer.
C l e a r i n g L a b e l J a m s
To clear a jam:
1. Open the cover.
2. Tear the supply and remove the label roll.
3. Remove the jammed labels.
Caution:
Do not use sharp or pointed objects to remove labels. It may damage the printer.
4. Remove any adhesive that might be on the platen roller. See "Cleaning the Platen Roller
and Printhead" for more information.
5. Reload the labels.
6. Close the cover.
C l e a n i n g t h e P l a t e n R o l l e r a n d P r i n t h e a d
Clean the platen roller and printhead after every five rolls of labels or when you see voids in
the print.
1. Remove any labels.
2. Use a plastic knife to remove the supply slot cover.
Supply Co ver
3
Care & Maintenance 3-1
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