Bosch Conettix D6600 Installation And Operation Manual page 30

Conettix D6600/D6100i | Installation and Operation Guide | 15.0 Troubleshooting Guide
Table 11: Hardware Troubleshooting Guide (continued)
Symptom Problem
•
Operator alert
buzzer cannot be
silenced.
•
•
D6200 cannot D6200 serial connection is
connect to the defective, missing, or
D6600/D6100i. incorrect serial cable.
30
System stalled
Defective [Acknowledge]
key
Defective user interface
card
Solution
•
Check the watchdog LED on the inside of the door behind
the keypad. LED must flash for a running system. A solid
light indicates a faulty system. Reset power cycle of the
D6600 if stalled.
•
Order replacement part P6603.
•
Return the D6600 for repair.
•
Ensure that the cable between the PC and the
D6600/D6100i is null-modem. Also ensure that the cable is
not damaged. Inspect all pins on the D6600/D6100i, PC, and
serial cable.
•
Ensure that the null-modem cable is connected to the
correct COM port of the PC (as per the D6200 COM setting;
COM1 through COM8).
•
COM settings do not match. In the D6200, under the
Settings Menu, select COM SETTINGS. Confirm that all
settings match the configuration of the D6600 Host
Programming Parameters (Menu Item 4.5 Parameters).
•
On the D6600, ensure that Menu Item 4.5.9 RS-232 Direct
Access Permission is set to 1.
•
If upgrading software, ensure that Menu Item 4.5.7 Software
Programming Enable (on the D6600/D6100i) is set to 1.
If Software Programming Enable is set to zero
(0), communication between the D6200 and
the D6600 is successful but the upgrades fail.
•
If using COM4 through a direct connection, check that Menu
Item 6.1.5 COM4 Network Adapter is set to 0.
•
If using COM1 through a direct connection, check that Menu
Item 6.2.5 COM1 Network Adapter is set to 0.
•
Port conflicts with other applications on the host PC.
•
Reboot the PC and restart the D6200 with no other
applications running.
•
Defective CPU terminator card.
•
Defective CPU card.
•
Defective PC COM port.
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