Kenmore 970-3348 Series Use & Care Manual page 28

Before You Call
•
Before you call for service, review the following list. It may save you time & expense. Possible solutions to these problems
are provided with the problem listed:
Problem
Poor baking results.
Appliance is not level.
Cannot move appliance easily.
Appliance must be accessible for
service.
Oven portion of appliance does not
operate.
Entire appliance does not operate.
Oven control beeps and displays F code
error.
Solutions to common problems
Solution
• Many factors affect baking results. Make sure the proper oven rack position
is used. Center food in the oven and space pans to allow air to circulate.
Allow the oven to preheat to the set temperature before placing food in the
oven. Try adjusting the recipe's recommended temperature or baking time. If
you feel the oven is too hot or cool, see Adjusting oven temperature in
Setting Oven Controls section.
• Be sure floor is level, strong & stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of appliance until the rack is level.
• Kitchen cabinet alignment may make range appear not level. Be sure
cabinets are square & have sufficient room for appliance clearance.
• Cabinets not square or are built in too tightly. Contact builder or installer to
make appliance accessible.
• Carpet interferes with appliance. Provide sufficient space so appliance can
be lifted over carpet.
• Gas line is hard-plumbed. Have a flexible CSA International
metal appliance connector installed.
• Be sure regulator gas valve is turned to ON. See installation instructions.
• The time of day is not set. The time of day must first be set in order to
operate the oven. See Setting clock in Setting Oven Controls section.
• Be sure the oven controls are set properly for the desired function. See
Setting Oven Controls section and review instructions for the desired cooking
function in this manual or see "Entire appliance does not operate" in this
checklist.
• Make sure power cord is plugged properly into outlet.
• Electrical power outage. Check house lights to be sure. Call your local
electric company for service outage information.
• Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance (See
back cover).
• Oven control has detected a fault or error condition. Press
clear the error code. Try Bake or Broil function. If the F code error repeats,
remove power from appliance, wait 5 minutes and then repower appliance
and set clock with the correct time of day. Try Bake or Broil function again.
If the fault recurs, press
assistance (See back cover).
to clear and call 1-800-4-MY-HOME® for
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CSA International CSA International approved CSA International CSA International
key pad to