Getting Help And Information From The World Wide Web; Software Service And Support; Hardware Service And Support; Ibm Taiwan Product Service - IBM System x3200 Installation Manual

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM
systems, optional devices, services, and support. The address for IBM System x
and xSeries information is http://www.ibm.com/systems/x/. The address for IBM
IntelliStation information is http://www.ibm.com/intellistation/.
You can find service information for IBM systems and optional devices at
http://www.ibm.com/servers/eserver/support/xseries/index.html.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with System x and xSeries servers,
BladeCenter products, IntelliStation workstations, and appliances. For information
about which products are supported by Support Line in your country or region, see
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or seehttp://www.ibm.com/planetwide for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support

Important: When you call for service, you will be asked to provide the four-digit
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.

IBM Taiwan product service

IBM Taiwan product service contact information:
74
System x3200 Type 4362 and 4363: Installation Guide
machine type of your system, which is 4362 or 4363.
IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888