Technical Support; Two-Year Transferrable Warranty; Out Of Warranty Service; Returning Your Product For Service - LDG KT-100 Operation Manual

TECHNICAL SUPPORT

The LDG Customer Support Center staff is ready to answer your product question by
telephone and over the Internet. We know that you will enjoy your product even more knowing
LDG is ready to answer your questions as the need arises.
Our website links you to the on-line Customer Support Center where you can send us a
question, do your own research in the LDG Product Knowledge Books, and read through lists of
frequently asked product questions. LDG regularly updates on-line information so the best on-
line support information is available all day and every day.
The LDG website provides links to product manuals, just in case you lose this one! When
you are thinking about the purchase of other LDG products our website also has complete
product specifications and photographs you can use to help make your purchase decision. Don't
forget the links to all of the quality LDG Dealers also ready to help you make that purchase
decision.
http://www.ldgelectronics.com/

TWO-YEAR TRANSFERRABLE WARRANTY

Your product is warranted against manufacturer defects in parts and labor for two full years
from the date of purchase. This two-year warranty is also transferable. When you sell or give
away your LDG product give the new owner a copy of the original sales receipt and the
remainder of the two-year warranty goes with the new owner.
There is no need to complete a warranty card or to register an LDG product. Your product
receipt establishes eligibility for warranty service, so save that receipt. Send a copy of your
receipt with the product whenever you send your product to LDG for repair. Products sent to
LDG without a receipt are considered requests for out-of-warranty repair.
LDG does not warranty against product damage or abuse. This means that a product failure,
as determined by LDG, to be caused by the customer or by other natural calamity (e.g. lightning)
is not covered under the two-year warranty. Damage can be caused by failure to heed the
product's published limitations and specifications or by not following good Amateur practice.

OUT OF WARRANTY SERVICE

Any time a product fails after the warranty, LDG wants to help you get it fixed. Send the
product to us for repair. We will determine what needs to be done, and, based on your prior
instruction, either contact you with an estimate or fix it and contact you with a request to pay any
repair charges.

RETURNING YOUR PRODUCT FOR SERVICE

Returning a product to LDG is easy. We do not require a return merchandise authorization an
there is no need to contact LDG to return your product. Visit the Customer Support Center and
download the LDG Product Repair Form. On the Repair Form tell the LDG technicians exactly
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