Product Feedback - LDG KT-100 Operation Manual

what happened or didn't happen and why you believe the product needs servicing. The
technician attempts to duplicate the problem(s) you had based on how well you describe it so
take the time to be accurate and complete.
Ask your shipper for a tracking number or a delivery verification receipt. This way you know
the product arrived safely at LDG. Be sure to give us your email address so our shipper can alert
you online when your product is en-route back to you. Periodic updates on the status of the repair
are not available. We can only indicate the repair is in process until it ships back to you. Please
be assured that our staff makes every effort to complete repairs ahead of our published wait time.
Your patience is appreciated.
Repairs can take six to eight weeks, but are usually faster. The most recent information on
returning products for service is found at the LDG Customer Support Center. Send your carefully
packaged unit with the Repair Form to:
LDG Electronics, Inc.
Attn: Repair Department
1445 Parran Rd
St. Leonard, MD 20685

PRODUCT FEEDBACK

We encourage product feedback! Tell us what you really think of your LDG product. In a
card, letter, or email (preferred) tell us how you used the product and how well it worked in your
application. Send along a photo or even a schematic or drawing to illustrate your narrative. We
like to share your comments with our staff, our dealers, and even other customers at the LDG
website.
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