Troubleshooting - iHome iBN26 Instruction Manual

Unit doesn't respond (no power)
• Check that all connections are correct and properly plugged in.
• Make sure your device is properly paired with the iBN26.
• Make sure the Power is ON, indicated by lit up buttons.
Unit doesn't respond
• If the unit appears to be "frozen" or locked up, you may need to reset it. To do so, press and hold the
– Button and + Button at the same time for 5 seconds. A white light on the front of the unit will flash
rapidly 5 times to indicate the unit has been reset. Once reset, all previous settings are erased and you
will need to adjust them and re-pair with your Bluetooth devices.
Trouble pairing device/computer with iBN26
Bluetooth implementation varies depending on your device's hardware and operating system. Please see
our website for updates on pairing.
• If auto "Pair and play" on your NFC–enabled device fails, make sure Bluetooth is turned on and screen
is active (not dark) on NFC device. If pairing still fails, try to pair manually by pressing and holding the
Pairing Button on the back of the unit for 3 seconds.
• Make sure you have the latest firmware for your device.
• Make sure your device is working properly. Check your device's manual for details on Bluetooth pairing
and linking.
• If Bluetooth connection is interrupted by disconnecting the unit from AC power, the Bluetooth icon may
remain on the device's menu for up to 20 seconds.
For further information and to see the latest instructions, visit www.ihome.com/support
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Troubleshooting