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UNPACKING YOUR CASH REGISTER and SET-UP
PREPARATION
When your cash register is new in its factory packaging, you will find the various items for the register packaged
separately. Look for and unwrap the following: 2 paper rolls and duplicate key sets for the Control Lock and Cash
Drawer/Journal Lock. The black journal winder spindle is secured by tape inside the printer cover.
STANDARD ACCESSORIES
The following are included in the box with your cash register:
•
Instruction manual.
•
1 black plastic journal winder spindle.
•
2-starter-rolls of standard 38mm (1 ½-inch) thermal paper tape, Royal Reorder Number 013125.
•
Keys: (2) Cash Drawer/Journal Lock keys (515).
(2) Program keys (PRG, 427-023).
(2) Register keys (REG, 427-024).
(2) Z mode keys (Z, 427-012).
INITIAL SET UP
IT IS IMPORTANT THAT YOU READ THE INITIAL SET-UP AND MAINTENANCE INSTRUCTIONS BEFORE
ATTEMPTING TO OPERATE THE CASH REGISTER.
1.
Locate on level surface - Before operating the cash register, be sure it is placed on a level surface to
permit smooth operation of the register cash drawer. The register should not be placed on a porous
surface or one that has been treated with a substance that may interact with the rubber feet. Depending
on the surface or cleaning solution, the composition of the rubber may leave marks on the surface. As a
precaution, do not place the register on any valuable surface, such as antique or precious/fine wood
tables, desks, etc.
2.
IMPORTANT: THE CASH REGISTER MUST BE PLUGGED IN BEFORE INSTALLING THE BACK-
UP BATTERIES. This cash register operates on any standard three-hole electrical outlet (115-120 volt,
60 hertz). It is recommended that the cash register be connected to an electrical circuit where no other
electrical device or appliance is connected which may overload the circuit or cause electrical interference
with the cash register. It is best that a single circuit be provided for register operations.
3.
Be sure the cash register is plugged in.
4.
Install paper - Refer to Page 9 for paper installation instructions.
MAINTENANCE OF YOUR REGISTER
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Your register must remain uncovered when turned on; this will allow proper cooling of electronic
components.
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Use a dust cover when the register is not in operation to protect mechanical components from dust.
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Take care to keep beverages and other liquids away from the machine to avoid spills which may
damage electronic components (use optional protective key-top cover to prevent damage to machine).
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To clean, use a soft dry cloth. Do not use harsh solutions containing alcohol.
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Your machine should be kept in areas free from dust, dampness or extreme temperatures (hot or cold).
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After storage in extreme temperatures (below 32 degrees Fahrenheit or above 104 degrees Fahrenheit),
allow the temperature inside the machine enough time to reach room temperature before switching on.
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Never pull the paper tape through the print-head. To prevent damage, always use the electronic paper
feed keys.
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Should electronic service be needed, a Royal authorized service center is recommended.
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Summary of Contents for Royal Alpha 9180sc
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Page 1: Standard Accessories
Instruction manual. • 1 black plastic journal winder spindle. • 2-starter-rolls of standard 38mm (1 ½-inch) thermal paper tape, Royal Reorder Number 013125. • Keys: (2) Cash Drawer/Journal Lock keys (515). (2) Program keys (PRG, 427-023). (2) Register keys (REG, 427-024). -
Page 2: Getting To Know Your Cash Register
HOW TO GET STARTED Before you begin to program or use your new Royal Cash Register, you should spend some time becoming familiar with the Control Lock System, Keyboard Functions and the Display. Review setting up and basic maintenance information. -
Page 3: Security System And Error Conditions
SECURITY SYSTEM and ERROR CONDITIONS SEVEN-WAY SECURITY SYSTEM: Your Royal cash register is protected by an efficient security system that incorporates the following: • A Control Lock that cannot be activated without the Register or Program key. The Register key accesses the "OFF"... -
Page 4: Control Lock System
CONTROL LOCK SYSTEM THE CONTROL LOCK: Located at the top of the operating area, the Control Lock is a switch that places the cash register into its several operating modes. These modes are: Program Mode (PRG): The position is used to set and change your individualized programming for register operations. -
Page 6: Keyboard Functions
KEYBOARD FUNCTIONS FIGURE 1: Control Lock and Keyboard Functions KEYBOARD FUNCTIONS The following key functions are primarily for cash register entries in REG1 or REG2 mode. Several keys also have other functions in the PRG, X and Z modes which are explained further in the manual. R Feed - advances the Receipt paper one line and J Feed - advances the Journal paper one line. - Page 8 KEYBOARD FUNCTIONS Void/Error Correction key [VOID] - 3 functions - Void is used for correcting a particular entry after it is processed and printed or as the Error Correct function, it is used for deleting the last item entered. Void also functions as a backspace and correct key during programming of alpha descriptions.
- Page 9 KEYBOARD FUNCTIONS (18) Return key [RETURN] is used for issuing refunds for returned merchandise. (19) Charge key [CHARGE] is used to finalize a transaction paid by a credit card or can be used to denote an in- house charge. (20) Subtotal With Tax key [SUBTOTAL/W/TAX] - double function - Subtotal w/Tax displays the total sales amount, including sales tax.
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Page 10: Display Windows
DISPLAY WINDOWS OPERATOR DISPLAYS Your cash register provides two displays, 1 line alpha and 1 line numeric, which feature large, easy to read fluorescent digits for easy operator viewing. The alpha capacity is 10 digits for character descriptions in both register and programming modes. -
Page 12: Installing The Paper Roll
Remove the journal cover and set it aside. The Alpha 9180sc holds 2 rolls of paper. The one on the left side is for customer receipts and the one on the right is for journal recording. -
Page 13: Quick Start
QUICK START The Quick Start program is designed to help you quickly "get started" with the basics you need to run your cash register. It covers only very basic programming of the Decimal Point, Rounding, Date, Time, Tax Rate and Department Status for taxing or non-taxing. Follow the Quick Start straight through, however, skip any steps which are not required for your business needs. - Page 14 QUICK START QUICK START: ROYAL ALPHA 9180SC Please be aware: As you follow the Quick Start Program, the printed information on the receipt tapes may not correspond to the information you are programming. To verify your results, we suggest printing a Program Confirmation Report.
- Page 15 QUICK START QUICK START: ROYAL ALPHA 9180SC (Continued) DEPARTMENT PROGRAMMING: Includes making Departments taxable or nontaxable and pre-set pricing and descriptions. (Please note that the factory default setting of all departments is non-taxable) a) To program a Department as taxable:...
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Page 16: After Quick Start
AFTER QUICK START PROGRAM CONFIRMATION REPORT Now that Quick Start programming is complete, check your results by maintaining the key in the "PRG" mode: PRESS (999999), then PRESS the [AMT TEND/TOTAL] key. After the Program Confirmation Report prints, press the feed key to advance the complete report out of the machine. - Page 17 BEFORE GOING TO THE REGISTER MODE Your Royal cash register offers many additional features not covered in the Quick Start programming. Please note that all programming options are covered in the Advanced Programming section of this manual, even those singled out for use in the Quick Start.
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Page 18: Advanced Programming
ADVANCED PROGRAMMING The options provided by the Advanced Programming are designed to let you customize your cash register operations, sales entry printouts, and management reports to meet your individual business requirements. The Advanced Programming can be used to further add options not covered by the Quick Start Program. Skip any or all sections which are not required in setting up your cash register. -
Page 19: To Program Clerk Numbers
CLERK NUMBERS A total of 30 Clerk Numbers are available for monitoring sales of individual employees. Each Clerk Number can be programmed with an 20 character name (this procedure is covered in the next section on Page 16). The Clerk Numbers are designed to be used in the REGISTER modes ("REG1"... -
Page 20: To Use Clerk Numbers
CLERK NUMBERS TO USE CLERK NUMBERS "REG" + (CLERK #) + [CLERK/FS SHIFT] 4 digit # Example: If Clerk #1 is 1000: Turn the key to the "REG1"or "REG2" (REGISTER) position. ENTER (1), then PRESS the [CLERK/FS SHIFT] key. ENTER (000) (three dashes “–“ will appear in the display to keep the password secure), then PRESS the [CHECK] key. -
Page 21: To Program The "X" Manager Password
MANAGER PASSWORDS Two Manager Passwords are available as an added measure; one password accesses only the "PRG" (PROGRAM) and "Z" modes and the second accesses only the "X" mode. The Manager Password resets every time it is used, therefore once a password has been programmed, it must be entered every time you access the program mode or before every "X"... -
Page 22: Date/Time/Machine Number
DATE/TIME/MACHINE NUMBER The DATE is designed to roll over automatically every day and prints in the month-day-year format. Extra Option: If desired, a procedure is offered to eliminate the date from printing on the transaction receipts, for details see Flag 8, Option 1, on Page 35. - Page 23 DECIMAL POINT/ROUNDING The DECIMAL POINT is set by selecting from the following 4 options: Number Selection (zero decimal point) (one decimal point) $ X.X (two decimal point) $ X.XX (U.S. Standard) (three decimal point) $ X.XXX TO PROGRAM THE DECIMAL POINT "PRG"...
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Page 24: To Program A Single Fixed Tax Rate
ENTER (6000), then PRESS the [AMT TEND/TOTAL] key. Note: The Alpha 9180sc will default to a base tax amount of 10 cents. The base tax amount is the maximum point where no tax is charged. If your state is other than 10 cents, go to Appendix 1, Page 1-g. -
Page 25: To Program A Single Tax Table Rate
TAX RATE (Continued) ADD-ON TAX TABLE RATE (an alternative to using the Fixed Rate Procedure) Refer to Appendix I to locate the tax table codes listed for your particular state. If your state's tax rate is not listed in Appendix I, refer to Appendix II for instructions on calculating your own state's tax table codes. TO PROGRAM A SINGLE TAX TABLE RATE "PRG"... -
Page 26: Programming The Vat Tax Rate
TAX RATE (Continued) VAT TAX RATE (commonly used in Europe) FLAG 13 MUST FIRST BE PROGRAMMED AS FOLLOWS: Turn the key to the "PRG" (PROGRAM) position. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3. -
Page 27: Department Programming
DEPARTMENT PROGRAMMING A maximum of 99 Departments are available on your cash register. Each department can represent a category of merchandise. For example, Department One can represent sales of beverages, Department Two sandwiches, Department Three candy, etc. Each Department can be programmed as taxable or non-taxable. The programming of the departments consists of six steps: Selecting the Standard or Gallonage Function, Selecting Multiple/Single Entry, Selecting the High Digit Lock Out (HDLO) Number, Tax Status Number, Assigning a Department Preset Price, plus programming a Department Description, if desired. -
Page 28: Department Preset Price
DEPARTMENT PROGRAMMING (Continued) THE TAX STATUS is used to link no tax, a single tax rate [Tax 1] or multiple tax rates (Tax 2, 3 or 4) to a department key. Tax Status Number Condition Non-Taxable (used when you do not wish to charge tax) Taxable by TAX 1 Rate Taxable by TAX 2 Rate Taxable by TAX 3 Rate... - Page 29 DEPARTMENT PROGRAMMING (Continued) TO PROGRAM DEPARTMENTS AS TAXABLE "PRG" + [Standard/Gallonage Dept.] + (Multiple/Single Entry) + (HDLO #) + (Tax Status #) + 1 digit # 1 digit # 1 digit # 2 digit # [Subtotal/w/Tax] + (Pre-Set Price or "0"*) + [Department] + [Description] + [Check] 7 digit # (maximum) ( ** ) 12 characters (maximum)
- Page 30 DEPARTMENT PROGRAMMING (Continued) ADDITIONAL CREDIT KEYS Two departments (19 and 20) can be dedicated to be used for tracking multiple credit card sales. Flag Option #16 (Page 36) must be set to Option Number 1, 2, or 3 in order to use this feature. Please Note: When changing Departments 19 and 20 to be dedicated credit card keys, they no longer function as department keys until Flag #16 is reset back to option "0".
- Page 31 COUPON DISCOUNT (CPN) The Coupon Discount (CPN) key is used to subtract a specific amount from an individual item. This function can be performed in the middle of a transaction or by itself in a transaction. The programming of the Coupon Discount [CPN] key consists of two steps; selecting a High Digit Lock Out (HDLO) number and Tax Status.
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Page 32: Tax Status
COUPON DISCOUNT (CPN) (Continued) TAX STATUS (Continued) Tax Status Number Conditions 04 = Taxable by TAX 4 Used to charge TAX 4 rate on the discounted amount of an item (the amount after the coupon is deducted). 05 = Taxable by TAX 1 and TAX 2 Used to charge TAX 1 and TAX 2 rates on the discounted amount of an item (the amount after the coupon is deducted). -
Page 33: To Program The Coupon [Cpn] Key
COUPON DISCOUNT (CPN) (Continued) TO PROGRAM THE COUPON [CPN] KEY "PRG" + (HDLO #) + [TAX STATUS #] + [CPN] 1 digit # 2 digit # The following two examples list the most commonly used options in programming the Coupon Discount [CPN] key. VERSION 1: Select if no tax is programmed in the cash register or if you want to charge the tax rate on the original amount of an item (the amount before the coupon is deducted). -
Page 34: Minus Percentage Discount
MINUS PERCENTAGE DISCOUNT Minus Percentage Discount [-%/RA] is used to subtract a percentage rate such as an employee discount from an individual item. The rate can be pre-programmed or manually entered. Extra Option: If desired, a procedure is offered so that the Minus Percentage Discount amount is not subtracted from the department totals on the Management Reports, for details see Flag 23, Option 1, Page 36. - Page 35 PLUS PERCENTAGE/ADD ON Plus Percentage [+%/PO] is used to add a percentage rate such as a service charge or gratuity to an individual item. The rate can be pre-programmed or manually entered. When using the Plus Percentage/Add-On key, the words "add- on"...
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Page 36: Price Look-Up (Plu)
PRICE LOOK-UP (PLU) A total of 1,600 Price Look Up codes (PLUs) are available on this cash register. Each PLU can be programmed with a 12 character description that will both appear on the display and print on the tape. The Price-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold. -
Page 37: To Turn On The Training Mode
TRAINING MODE The optional Training Mode is designed to help you become better acquainted with the register mode and offers an ideal place for "beginners" and new employees to practice transaction examples. Once the Training Mode is activated, there is no access to any operations in the "PRG", "X", or "Z" modes. Also note, the transaction numbers do not count up in the Register Mode until you exit the Training Mode. -
Page 38: Flag Options
FLAG OPTIONS A total of 35 System Programming Options (known as FLAGS) are offered on this cash register. They are preset by the factory to accommodate the most commonly used selections. Each Flag Option can be changed or updated at any time as needed. - Page 39 FLAG OPTIONS (Continued) FLAG NUMBER OPTION NUMBER 0 = Standard Department key Layout. 1 = Department 20 will be the Credit 1 key. 2 = Department 19 will be the Credit 2 key. 3 = Department 20 will be the Credit 1 and Department 19 as Credit 2. 0 = Setting non-taxable limit without GST tax for Canadian Tax Mode.
- Page 40 FLAG OPTIONS (Continued) FLAG NUMBER OPTION NUMBER 0 = "0" price registration will be allowed. 1 = "0" price registration will not be allowed. 0 = Euro convert function will be allowed. 1 = Euro convert function will not be allowed. (For Europe Only) 0 = Tax rate will not print on financial report in VAT mode.
- Page 41 TO PROGRAM FLAG OPTIONS "PRG" + (FLAG #) + (OPTION #) + [VOID] 1 digit # Example: Select Option 1 for Flag 3 (Tendering of change is required): Turn the key to the "PRG" (PROGRAM) position. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.
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Page 42: Alpha Keyboard
PROGRAMMING ALPHANUMERIC DESCRIPTIONS General Information: When programming the alpha descriptions for Departments, PLUs, Clerks and the Store Name/Logo Message, it is recommended to use the Alpha Keyboard (shown below). The department keys are clearly labeled with all the letters needed to program these descriptions. So, when you are programming alpha descriptions, simply use the department keys to spell out the words you require. -
Page 43: Alphanumeric Code Chart
PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) ALPHANUMERIC CODE CHART Character Code Number Character Code Number Space Wide Character & , (comma) + (plus) - (dash / minus) . (period) ; (semi-colon) > ' (apostrophe) " (quotes) < Foreign Language Characters ¡ ¿ á... -
Page 45: Wide Characters
PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) The following outlines the maximum number of characters that can be programmed for each item description. DEPARTMENT 12 Characters * 12 Characters * CLERK NAME 20 Characters * STORE LOGO/HEADER 5 Lines (20 Characters* each) COMMERCIAL MESSAGE 5 Lines (20 Characters* each) * Standard size characters. - Page 46 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) Please follow these simple steps to program your logo: Step 1: First, write out your store name and logo message you wish to program. For example, to program the following store logo message: COFFEE WORLD 999-555-1111 222 EAST MAIN ST OPEN 7AM TO 6PM WORLD OF COFFEES...
- Page 47 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) PRINTED RESULT: Example of programmed Store Logo: COFFEE WORLD 999-555-1111 222 EAST MAIN ST OPEN 7AM TO 6PM WORLD OF COFFEES Step 4: Program your logo. Turn the key to the "PRG" (PROGRAM) position. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.
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Page 48: Program Confirmation Report
PROGRAM CONFIRMATION REPORT The Program Confirmation Report allows you to check your programming results. TO TAKE A PROGRAM CONFIRMATION REPORT "PRG" + (999999) + [AMT TEND/TOTAL] 1. Turn the key to the "PRG" (PROGRAM) position. 2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3. -
Page 49: To Take A Plu Confirmation Report
PLU CONFIRMATION REPORT/DEPARTMENT CONFIRMATION REPORT The PLU Confirmation Report allows you to check all PLUs programmed. TO TAKE A PLU CONFIRMATION REPORT "PRG" + [PLU] 1. Turn the key to the "PRG" (PROGRAM) position. 2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3. -
Page 50: Transaction Examples For Operating The Cash Register
TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER The examples in this section show how to ring up different types of transactions. A maximum of 7 digits may be used to enter a price. NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. - Page 51 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 52 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 53 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 54 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 55 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
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Page 56: Example 18: Return Sale
TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale. - Page 57 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 58 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 59 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 60 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 61 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 62 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 63 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 64 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 65 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 66 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] key before ringing up a sale.
- Page 67 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK/FS SHIFT] Key before ringing up a sale.
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Page 68: X/Z Management Reports
X/Z MANAGEMENT REPORTS The cash register is designed to maintain totals of all transaction data. Transaction data is maintained in the memory of the cash register as long as the battery back-up system is in effect. This data can be obtained in the "X" or "Z" positions. The read-out for the Management Reports is the same whether it is taken in the "X"... -
Page 69: To Take An Hourly Report
X/Z MANAGEMENT REPORTS (Continued) The following lists the different Management Reports that are offered in the "X" and "Z" positions: Key Positions Report Symbols Reports Known As Management Reports Available Mid-Day Full, PLU, Selective PLU, Selective Department, Clerk, Hourly, Cash-In-Drawer Mid-Week or Mid-Month Full End-Of-Day or Daily-Close-out... -
Page 70: Hourly Report
X/Z MANAGEMENT REPORTS (Continued) HOURLY REPORT ┌────────────────────────────┐ │ ************************ │ │ YOUR RECEIPT │ │ THANK YOU │ │ │ │ ************************ │ │ 09-17-99 MC #:1234 │ │ │ │ TIME │ │ 00:00 │ │ 0000 *0.00 │ │... -
Page 71: To Take A Clerk Report
X/Z MANAGEMENT REPORTS (Continued) TO TAKE A CLERK REPORT "X" or "Z" + [CLERK/FS SHIFT] Turn the key to the "X" or "Z" position as desired. If an "X" or a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did NOT program an "X"... -
Page 72: To Take A Plu Report
X/Z MANAGEMENT REPORTS (Continued) TO TAKE A PLU REPORT "X" or "Z" + [PLU] Turn the key to the "X" or "Z" position as desired. If an "X" or a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did NOT program an "X"... -
Page 73: To Take A (Weekly Or Monthly) Full Report
X/Z MANAGEMENT REPORTS (Continued) TO TAKE A (Z or END-OF-DAY) FULL REPORT "X" or "Z" + [AMT TEND/TOTAL] Turn the key to the "X" or "Z" position as desired. If an "X" or a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did NOT program an "X"... - Page 74 X/Z MANAGEMENT REPORTS (Continued) FULL REPORT ILLUSTRATION ┌────────────────────────────┐ │ ************************ │ │ YOUR RECEIPT │ │ THANK YOU │ │ │ │ ************************ │ DATE ────┼─ 01-24-99 MC #:1234 ───┼──── MACHINE NUMBER │ │ │ 0001 ───┼──── Z1 COUNTER ACTIVITY COUNTER ────┼──────────── 0016 │...
- Page 75 X/Z MANAGEMENT REPORTS (Continued) The following illustrates how totals are calculated for the Management Reports. NET SALES TOTAL (NET) - Represents the true sales for the day. The Net sales total includes department total (DEPTTL), tax total (T1, T2, T3, T4), and less the coupon discount (COUPON) and less the percentage discount.
- Page 76 X/Z MANAGEMENT REPORTS (Continued) TO RESET THE Z1 COUNTER Turn the key to the "PRG" (PROGRAM) position. If an "X" or a "PRG/Z" Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program an "X" or "PRG/Z" Manager Password, go to Step 3. ENTER (1), ENTER the [Z1 Counter # (4 digits)], then PRESS the [RETURN] key.
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Page 77: Troubleshooting
Perform a HALF SYSTEM CLEAR procedure (see Page 74). c. As a last resort, follow the directions for a FULL SYSTEM CLEAR procedure (see below). d. If needed, contact the Royal Customer Support hotline at 1-800-272-6229 for additional assistance. 6. OPENING THE DRAWER IN AN EMERGENCY: Push the drawer opening lever to the left (located at the rear of the bottom of the cash register) to open the drawer in an emergency in case of a power failure or a cash register malfunction. -
Page 78: Half System Clear Procedure
If a problem still persists, call our Customer Service Support Line at 1-800-272-6229 or contact a Royal Authorized Service Center. For the location of the one nearest you, call toll free at 1-888-261-3888 (E.S.T.). IN Canada, please call... -
Page 79: Limited Warranty
Royal Consumer Information Products, Inc. (Royal), 379 Campus Drive, Somerset, New Jersey 08875 warrants that your NEW Royal Cash Management System is free of defects of workmanship and materials. If there is a defect or malfunction of this cash register, Royal will repair the cash register free of charge as follows: PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the date of purchase. -
Page 80: Specifications And Safety
CAPACITY: 7 digit input and 10 digit readout. PRINTER: ECR exclusive alpha numeric thermal printer. PAPER SUPPLY: 38mm (1 1/2" Single Ply Register Tape, Royal brand PCUA #013125) MEMORY BATTERY PROTECTION: Approximately 30 days after power interruption. TECHNOLOGY: CMOS RAM...
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