Epson Stylus COLOR 800 User Manual page 153

Color documents print out in black and white.
Cause
Your printer is not selected in
your software.
Color printing is not selected
in your application or in the
printer driver.
The printer is being used
with an empty color ink
cartridge installed.
Printing starts too high or too low on the page.
Cause
Margins are set incorrectly in
your application.
The size of the paper loaded
in the printer does not match
the paper size setting within
your application program or
printer driver.
What to do
Select your printer in your software.
Select color printing in your
application and the printer driver. Try
to print again. If the image still comes
out in black and white, try printing
from another program. If this fixes the
problem, contact the manufacturer of
the software you had trouble with.
Replace the color ink cartridge, then
turn the printer off and back on. Be
aware that any data sent to the printer
will be lost. See "Printing with an
empty color ink cartridge" on page 9-8.
What to do
Check that the margins are set
correctly in your program. See the
printable area specifications on page
C-6 of Appendix C.
Load the correct size of paper, or
change the paper size settings within
your application program or printer
driver to match the size of paper you
are using.
Troubleshooting
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