Related Manuals for HP ENVY m6 Sleekbook
Summary of Contents for HP ENVY m6 Sleekbook
- Page 1 HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ......................1 2 External component identification ..................6 Display ........................... 6 Top ............................8 TouchPad ......................... 8 Lights ........................9 Buttons and speakers ....................10 Keys ........................11 Left side ..........................12 Right side ..........................14 Bottom .......................... - Page 6 Service cover ......................30 Battery ........................32 RTC battery ......................33 Hard drive ......................34 Solid state drive (Intel models only) ................35 WLAN module ......................37 Memory modules ....................39 RJ-45 module cover ....................40 Left speaker/subwoofer ................... 41 USB/audio board ....................
- Page 7 Using Windows 8 operating system media (purchased separately) ........ 79 Using Windows Refresh for quick and easy recovery ........... 80 Remove everything and reinstall Windows ..............80 Using HP Software Setup ..................81 8 Power cord set requirements ..................82 Requirements for all countries ....................82 Requirements for specific countries and regions .................
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Page 9: Product Description
Intel Lynx Point - LP PCH (Integrated in MCP) √ AMD A76M FCH √ Graphics Intel HD Graphics 5000 and Intel HD Graphics 4400. Supports HP √ Decode, DX11, and HDMI. AMD Radeon™ HD 8610G graphics. Supports DX11, HD Decoder √... - Page 10 √ Subwoofer, Beats audio, dual speakers √ √ HD audio √ Voice support recognition √ HP TrueVision high-definition webcam (fixed, no tilt, 1280×720 by 30 √ √ frames per second) Ethernet Integrated 10/100/1000 GB network interface card (NIC) √ √...
- Page 11 Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo ● Adapter External media card Push-push insertion/removal √ √ HP Multi-Format Media Reader supports the following digital card √ formats: Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card ●...
- Page 12 Support Windows 8 Modern TouchPad Gestures √ √ Taps enabled as default √ √ Power requirements Supports the following HP AC adapters: √ √ 65W (4.5mm connector) (Smart-Pin) ● 65W (4.5mm connector) (Smart-Pin), EM ● 65W (4.5mm connector) (Smart-Pin), MSG ●...
- Page 13 Category Description Intel models models Operating system Preinstalled: √ √ Windows 8.1 (64 bit) ● Windows 8 (64 bit) ● Windows 8 Standard ● Windows 8 Professional ● Serviceability End-user replaceable parts: √ √ Memory ● Hard drive ● AC adapter ●...
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Page 14: External Component Identification
● Off: The webcam is not in use. ● HP TrueVision HD Webcam Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video. To use the webcam, from the Start screen, type c, and then select CyberLink YouCam from the list of applications. - Page 15 Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
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Page 16: Top
TouchPad Component Description TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification... -
Page 17: Lights
Lights Component Description Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, which is an ● energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation ●... -
Page 18: Buttons And Speakers
Buttons and speakers Component Description Power button When the computer is off, press the button to turn on ● the computer. When the computer is in the Sleep state, press the ● button briefly to exit Sleep. When the computer is in Hibernation, press the button ●... -
Page 19: Keys
Keys Component Description Reveals system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key or the key. Windows key Returns you to the Start screen from an open app or the Windows desktop. -
Page 20: Left Side
Left side Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. - Page 21 Component Description Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the ● hard drive. Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, which is ●...
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Page 22: Right Side
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 23: Bottom
Bottom Component Description HP Triple Bass Reflex Subwoofer Provides superior bass sound. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. -
Page 24: Service Label
Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label, which is found on the bottom of the computer. Item Component Description Serial number (s/n) This is an alphanumeric identifier that is unique to each product. Part number/Product number (p/n) This number provides specific information about the product’s hardware components. -
Page 25: Illustrated Parts Catalog
Illustrated parts catalog Computer major components Computer major components... - Page 26 Item Component Spare part number Display assembly (39.6 mm [15.6-in], Brightview, WLED) Touchscreen models: 727459-001 ● 727460-001 ● Non-touchscreen models: 727461-001 ● 727462-001 ● Top cover For use in models with an AMD processor 725464-001 For use in models with an Intel processor 734438-001 TouchPad assembly (includes cable) not spared...
- Page 27 Item Component Spare part number 2-GB memory module (PC3L, 12800, 1600-MHz) 691739-005 4-GB memory module (PC3L, 12800, 1600-MHz) 691740-005 8-GB memory module (PC3L, 12800, 1600-MHz) (Intel models only) 693374-005 (11) Hard drive 750-GB, 5400 RPM, 2.5 in 634250-005 1-TB, 5400 RPM, 2.5 in 676521-005 500-GB, 5400 RPM, 7 mm 683802-005...
- Page 28 Item Component Spare part number For use only in Intel models 728133-001 For use only in AMD models 727465-001 (20) 725445-001 (21) RJ-45 cover 727464-001 (22) Battery (3-cell, 5.0WHr 4.52AH Li-ion) 715050-001 (23) RTC battery 725458-001 (24) Service cover 725453-001 Chapter 3 Illustrated parts catalog...
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Page 29: Display Assembly Subcomponents
Display assembly subcomponents Item Component Spare part number Display bezel 725442-001 Webcam/microphone module 725465-001 Hinge brackets For use in non-touch models 725448-001 For use in touchscreen models 725449-001 Raw display panel, 39.6-mm (15.6-inch), HD, WLED, BrightView HD, non-touch 725454-001 HD, touchscreen 725455-001 FHD, non-touch 725456-001... -
Page 30: Miscellaneous Parts
Item Component Spare part number For use in non-touch models 725439-001 For use in touchscreen models 725440-001 Miscellaneous parts Component Spare part number AC adapter (non-smart): 65-W AC adapter (non-smart) for use in all countries and regions 710412-001 Power cord (3-pin, black, 1.83-m): For use in North America 490371-001 Screw Kit... - Page 31 Spare part Description number 715050-001 3 cell, 50 WHr 4.52AH Li-ion battery 717384-005 Intel Centrino Wireless-N 2230 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 4.0) for use only in Intel models 724935-005 Broadcom 4352 + Bluetooth combo w/ *2 antennas (802.11 a/b/g/n, Bluetooth 4.0) for use only in Intel models 725437-001 WLAN antennas...
- Page 32 Spare part Description number 725462-501 System board with AMD A10-5745M processor for use with models with the Windows 8 Standard operating system 725464-001 Top cover for use in models with an AMD processor 725465-001 Webcam assembly 727459-001 Display assembly, FHD, touchscreen 727460-001 Display assembly, HD, touchscreen 727461-001...
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Page 33: Removal And Replacement Procedures
Removal and replacement procedures CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty. Preliminary replacement requirements... -
Page 34: Drive Handling
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. - Page 35 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
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Page 36: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●... -
Page 37: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 38: Component Replacement Procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 114 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service cover Description Spare part number... - Page 39 Remove the 8 remaining larger Phillips screws from the back and the middle of the service cover. Lift up the cover (1) from the unit at the rear edge and remove the service cover (2). Reverse this procedure to install the service cover. Component replacement procedures...
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Page 40: Battery
Battery Description Spare part number 3 cell, 50 WHr 4.52 AH Li-ion battery 715050-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 41: Rtc Battery
RTC battery Description Spare part number RTC battery 725458-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 42: Hard Drive
Hard drive Description Spare part number 1 TB, 5400 rpm, 2.5 in 676521-005 750 GB, 5400 rpm, 2.5 in 634250-005 500 GB, 5400 rpm, 7 mm 683802-005 Hard Drive Hardware Kit (includes left and right brackets, hard drive cable, and screws) 725447-001 Before removing the hard drive, follow these steps: Shut down the computer. -
Page 43: Solid State Drive (Intel Models Only)
Remove the hard drive bracket: Remove the 4 PM2.0×3.0 screws (1) on the hard drive bracket. Remove the hard drive brackets (2) from the hard drive. Reverse these procedures to reassemble and install the hard drive. Solid state drive (Intel models only) Description Spare part number Solid state drive 24-GB... - Page 44 Remove the solid-state drive from the connector (2). Reverse this procedure to install the SSD. Chapter 4 Removal and replacement procedures...
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Page 45: Wlan Module
WLAN module Description Spare part number WLAN module for use in both Intel and AMD models: Ralink Wireless + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 4.0) 690020-005 Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 733476-001 WLAN module for use only in Intel models: Intel Centrino®... - Page 46 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. Chapter 4 Removal and replacement procedures...
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Page 47: Memory Modules
Memory modules Description Spare part number 2-GB memory module (PC3L, 12800, 1600-MHz) 691739-005 4-GB memory module (PC3L, 12800, 1600-MHz) 691740-005 8-GB memory module (PC3L, 12800, 1600-MHz)(Intel models only) 693374-005 Before removing a memory module, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 48: Rj-45 Module Cover
RJ-45 module cover Description Spare part number RJ-45 module cover (plastics kit) 727464-001 Before removing the RJ-45 module cover: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 49: Left Speaker/Subwoofer
Left speaker/subwoofer Description Spare part number Speaker Kit (includes left speaker/subwoofer and right speaker) 725460-001 The computer includes two separate speakers — a speaker on the right side, and a speaker/subwoofer on the left side. You must remove the system board to remove the right speaker. You do not have to remove the system board to remove the left speaker/subwoofer. -
Page 50: Usb/Audio Board
Remove the 2 Phillips PM2.0×2.0 broadhead screws (2) that secure the speaker/subwoofer to the computer. NOTE: Make sure the rubber grommets are installed in the screw holes (3) when installing the speaker/subwoofer. Remove the subwoofer (4). Reverse this procedure to install the left speaker/subwoofer. USB/audio board Description Spare part number... -
Page 51: Power Connector Cable
Remove the USB/audio board: Disconnect USB/audio connector cable (1) from the system board. Remove the cable from the adhesive that secures it to the keyboard frame (2). Disconnect the USB/audio cable (3). Disconnect the subwoofer speaker cable (4). Pull up on the USB/audio board (5), and pull it away from the computer side to remove it (6). Reverse this procedure to install the USB/audio board. -
Page 52: Card Reader Board
Remove the RJ-45 module cover (see RJ-45 module cover on page 40). Remove the USB/audio board (see USB/audio board on page 42). Remove the power connector cable: Remove the power connector cable from its routing path (1), and then remove the power ▲... -
Page 53: Fan
Lift up on the board to disconnect the connector on the bottom of the board from the system board, and then remove the card reader board from the computer (3). Reverse this procedure to install the card reader board. Description Spare part number 725445-001 Before removing the fan:... - Page 54 Remove the 2 Phillips PM2.0×3.0 screws securing the fan to the computer (2), and then lift the fan upwards (3). Chapter 4 Removal and replacement procedures...
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Page 55: System Board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board with AMD A10-5745M processor for use with computer models equipped 725462-001 with graphics subsystem with UMA memory System board with AMD A10-5745M processor for use with computer models equipped 725462-501 with graphics subsystem with UMA memory and the Windows 8 Standard operating system System board with Intel i5-4200U processor and graphics subsystem with UMA memory... - Page 56 Heat sink (see Heat sink on page ● WLAN module see (WLAN module). ● Remove the system board: Remove the following cables: Right speaker cable (1) ● Power button board cable (2) ● Display panel cable (3) ● Keyboard connector cable (4) ●...
- Page 57 Lift the system board up at an angle (2), and then remove the system board (3). Reverse this procedure to install the system board. Component replacement procedures...
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Page 58: Heat Sink
Heat sink Description Spare part number Heat sink for use in models with AMD processors 725446-001 Heat sink for use in models with Intel processors 728132-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. - Page 59 Remove the heat sink (2) from the system board. Note the locations of thermal material over the soldered on processor on the system board (1) and the bottom of the heat sink that services it (2). Reverse this procedure to install the heat sink. CAUTION: These screws must be installed in the sequence that is marked on the heat sink so that the correct pressure is applied to the processor and other components.
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Page 60: Power Button Board
Power button board Description Spare part number Power button board 725451-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 61: Right Speaker
Reverse this procedure to install the power button board. Right speaker Description Spare part number Speaker Kit (includes left speaker/subwoofer and right speaker) 725460-001 The computer includes two separate speakers — a speaker on the right side, and a speaker/subwoofer on the left side. - Page 62 Rotate the hinge upward to gain access to the speaker (3). Remove the Phillips PM2.0×3.5 broadhead screw that secures the right speaker (1). Remove the right speaker from the computer (2). Reverse this procedure to install the right speaker. Chapter 4 Removal and replacement procedures...
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Page 63: Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number: Keyboard bracket 725441-001 Backlit keyboard for use in the United States 725450-001 Backlit keyboard for use in Canada 725450-DB1 Before removing the keyboard, follow these steps: Shut down the computer. - Page 64 Lift up (1) to top of the bracket, and then remove the keyboard assembly (2) from the computer. Remove the 2 silver Phillips PM2.0×3.0 screws (1) that secure the keyboard to the bracket, and then remove the keyboard from the bracket (2). Reverse this procedure to install the keyboard.
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Page 65: Touchpad Module
TouchPad module Before removing the TouchPad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 66: Display Assembly, Non-Touchscreen
Display assembly, non-touchscreen Description Spare part number Display assembly, FHD, non-touch 727461-001 Display assembly, HD, non-touch 727462-001 Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 67 Lift the computer up to an angle (4), and then pull the display assembly away from the computer (5). Remove the 2 screw covers (1) and the 2 PhillipsPM 2.0×2.5 screws (2) from the bottom corners of the bezel. Loosen the top edge of the plastic bezel cover (3) from all four sides of the display panel. Loosen the left and right side edges of the plastic bezel cover (4), and then loosen the bottom edge of the plastic bezel cover (5).
- Page 68 If you need to remove the display hinges, remove the 5 Phillips PM2.5×3.0 screws (1) that secure each hinge to the display , and then lift the hinge off the display (2). The display hinges are available using the following spare part numbers: 725448-001: Non-touchscreen models ●...
- Page 69 Raw display panels are available using the following spare part numbers: 725454-001: HD, non-touch ● 725455-001: HD, touchscreen ● 725456-001: FHD, non-touch ● 725457-001: FHD, touchscreen ● Lift the adhesive strip atop the display panel connector on the back of the raw display panel (1), and then disconnect the display cable.
- Page 70 If you need to replace the WLAN antennas and transceivers, remove the antennas from routing clips on the side of the display enclosure (1), and then lift the antennas out of the display enclosure (2). The WLAN antennas and transceivers route to the bottom of the display enclosure. Reverse these procedures to reassemble the non-touchscreen display panel.
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Page 71: Display Assembly, Touchscreen
Display assembly, touchscreen Description Spare part number Display assembly, FHD, touchscreen 727459-001 Display assembly, HD WLED, touchscreen 727460-001 Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 72 Lift the computer up to an angle (4), and then pull the display assembly away from the computer (5). To separate the display enclosure, remove the 2 screw covers (1) and 2 silver Phillips PM 2.5×3.0 screws (2) from the bottom of the display panel assembly. Lift the bottom of the display panel assembly upward to disengage it from the display enclosure (3), and then lift the display panel assembly up and away from the enclosure (4).
- Page 73 If you need to replace the webcam module from the display enclosure, lift the webcam up to disengage the adhesive tape that secures the webcam to the enclosure (1), and then disconnect the webcam cable (2). If you need to remove the display hinges, from each hinge remove the 3 Phillips PM 2.0x2.5 screws from the side of the hinge (1) and the 5 Phillips PM 2.5×2.5 broadhead screws from the bottom of the hinge (2).
- Page 74 If you need to remove the WLAN antennas/transceivers, lift the tape that secures the transceivers to the display panel (1) (2), and then lift the antennas/transceivers from the display panel assembly. Chapter 4 Removal and replacement procedures...
- Page 75 If you need to remove the display panel, remove the display cable from the rear of the panel (1), and (if necessary) remove the WLAN antenna transceiver tape from the display panel (2) (3). Remove the 4 Phillips PM 2.0x3.0 screws (1) that secure the panel to the display enclosure, and then lift the panel from the display enclosure (2).
- Page 76 If you need to remove the display cable, noting the routing clips on the sides of the display enclosure, lift the cable from the display enclosure. Reverse these procedures to reassemble the touchscreen display panel. Chapter 4 Removal and replacement procedures...
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Page 77: Setup Utility (Bios) And System Diagnostics
Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. -
Page 78: Navigating And Selecting In Setup Utility
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. To select a menu or a menu item, use the tab key and the keyboard arrow keys and then ●... -
Page 79: Restoring Factory Settings In Setup Utility
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 80: Downloading A Bios Update
Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now. Follow the on-screen instructions. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. -
Page 81: Using System Diagnostics
Memory test—This test analyzes the physical condition of the memory modules. If it reports an ● error, replace the memory modules immediately. Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP ● support to report the issue and purchase a replacement battery. -
Page 82: Specifications
Specifications Computer specifications Metric U.S. Dimensions 29.16 cm Width 11.48 in Depth 2.15 cm 8.46 in 2.11 to 3.19 cm Height (front to back) 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb 1.46 kg With 3-cell battery 3.22 lb Input power Operating voltage and current... -
Page 83: 39.6-Mm (15.6-Inch) Display Specifications
39.6-mm (15.6-inch) display specifications Metric U.S. Dimensions 16.50 cm Height 6.50 in Width 25.34 cm 11.60 in Diagonal 33.66 cm 15.60 in Number of colors 262,144 Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 ×... -
Page 84: Backup And Recovery
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. -
Page 85: Performing A System Recovery
For additional information, see Using the Windows recovery tools To recover information you previously backed up: Access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP ▲ Support Assistant app. -
Page 86: Using F11 Recovery Tools
Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and then select Computer. NOTE:... -
Page 87: Using Windows 8 Operating System Media (Purchased Separately)
Follow the on-screen instructions. Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. -
Page 88: Using Windows Refresh For Quick And Easy Recovery
During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. -
Page 89: Using Hp Software Setup
Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup, and select Apps. -
Page 90: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 91: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO... - Page 92 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 93: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 94: Index
Index right side 14 AC adapter light, identifying 14 top 8 graphics, product description 1 AC adapter, spare part numbers computer major components 17 grounding guidelines 26 computer part number 16 guidelines action keys computer reset 80 equipment 29 identifying 11 computer specifications 74 grounding 26 audio, product description 2... - Page 95 num lock key, identifying 11 power requirements 4 jacks processors 1 audio-in (microphone) 14 product name 1 operating system, product audio-out (headphone) 14 security 4 description 5 network 14 serviceability 5 optical drive RJ-45 (network) 14 video 2 precautions 26 wireless 2 product name 1 keyboard...
- Page 96 serviceability, product description webcam identifying 6 slots webcam assembly Digital Media Card 12 spare parts 24 security cable 12 webcam light, identifying 6 solid state drive Windows removal procedures 35 Refresh 80 spare part number 24 reinstall 80 solid state drive, spare part remove everything and reinstall numbers 19 option 80...