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VIDEOJET decoder 3000
7
Troubleshooting
7.1
Contact
If you are unable to resolve a malfunction, please contact your supplier or systems integrator,
or go directly to Bosch Security Systems Customer Service.
The following tables are intended to help you identify the causes of malfunctions and correct
them where possible.
7.2
General malfunctions
Malfunction
No image on the
monitor.
No connection
established, no image
transmission.
No audio transmission to
remote station.
The unit does not report
an alarm.
Bosch Sicherheitssysteme GmbH
Possible causes
Monitor error.
Faulty cable connections.
Monitor fault.
Incorrect configuration.
The unit's configuration.
Faulty installation.
Wrong IP address.
Faulty data transmission within
the LAN.
The maximum number of
connections has been reached.
Hardware fault.
Faulty cable connections.
Incorrect configuration.
The audio connection is already
in use by another receiver.
Alarm source is not selected.
Installation Manual
Troubleshooting | en
Recommended solution
Connect local camera or other
video source to the monitor
and check the monitor
function.
Check all cables, plugs,
contacts and connections.
Connect another monitor to the
unit or use another monitor
connection.
Check video standard settings
to match the monitor.
Check all configuration
parameters.
Check all cables, plugs,
contacts and connections.
Check the IP addresses.
Check the data transmission
with e.g. ping.
Wait until there is a free
connection and then call the
sender again.
Check that all connected audio
units are operating correctly.
Check all cables, plugs,
contacts and connections.
Check audio parameters.
Wait until the connection is
free and then call the unit
again.
Check alarm source settings.
2013.08 | V3 | F.01U.281.923
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