Troubleshooting
M
AKE SURE THE PRINTER POWER IS ON
Make sure the printer is connected to a power source and is turned on.
M
AKE SURE THAT THE NETWORK IS OPERATING PROPERLY
•
Try to access other computers on the network.
•
Make sure all switches, hubs, and other connecting devices are turned on.
M
AKE SURE THE PRINTER HAS VALID NETWORK SETTINGS
Print a network setup page from the printer and check the following. See the "Networking" section of the User's
Guide for instructions on how to print a network setup page.
•
Verify that the IP address is correct for your network.
•
Verify that the gateway is correct.
•
Verify that the network mask is the same as the network mask used for other computers and printers on your
network.
Cannot print to the network printer
C
E
HECK THE
THERNET CABLE
•
Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage.
•
Firmly plug one end of the Ethernet cable into the printer. Firmly plug the other end of the Ethernet cable into
the network hub or wall connection.
•
Try using a different cable. Damage to the cable may not be obvious.
M
AKE SURE THE PRINTER POWER IS ON
Make sure the printer is connected to a power source and is turned on.
M
AKE SURE THAT THE NETWORK IS OPERATING PROPERLY
•
Try to access other computers on the network.
•
Make sure all switches, hubs, and other connecting devices are turned on.
U
NINSTALL AND REINSTALL THE SOFTWARE
See the "Reinstalling the printer software" section of the User's Guide.
Embedded Web Server does not open
Try one or more of the following:
C
HECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.
174