Planar UltraLux Series Installation Manual

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Planar UltraLux Series
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Summary of Contents for Planar UltraLux Series

  • Page 1 Planar UltraLux Series Installation Guide...
  • Page 2: Warranty Features

    Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit: http://www.planar.com/support/warranty/standard_warranties/...
  • Page 3: Table Of Contents

    Installing an LCD Module on a Wall Using Planar Profile Mount ......
  • Page 4 Planar UltraLux Remote Monitoring........
  • Page 5 Downloading Additional Documentation and Software ......... 93 Planar UltraLux Series Installation Guide...
  • Page 6 Warranty Features ............... . .96 Planar UltraLux Series Installation Guide...
  • Page 7: Introduction

    Introduction The Planar UltraLux Series is a family of large format 70" and 80" displays which combine style and aesthetics with high performance display technology. From its sleek design to lasting 24 x 7 reliability, the Planar UltraLux is ideally suited for retail brand communications, advertising networks, conference rooms, wayfinding, and other commercial signage applications.
  • Page 8: Planar Ultralux Series Features

    Planar UltraLux Series Features Planar UltraLux Series Features The Planar UltraLux Series delivers superior 24/7 visual performance shown in a lower total cost of ownership (TCO) compared to other large-format digital signage displays. Integrated media Cable box Control Kickstand Mounting...
  • Page 9: Ultralux Mounting System

    Wall mount brackets - landscape wall for easy access to the electronics. Eliminating the need to completely remove the display from the wall reduces complexity and service time by up to 70%. Profile™ Mounting System with kick-stand service mode Planar UltraLux Series Installation Guide...
  • Page 10: Control Module

    Each power supply has an output of 24V. Video Board This contains HDMI, DisplayPort and VGA inputs. It also contains a LAN board with Ethernet and RS232 ports. Planar UltraLux Series Installation Guide...
  • Page 11: Integrated Media Player Storage

    3A on each supply. LED Technology With 700 nits, FHD 1920 x 1080 (1080p) edge-lit LED technology, the Planar UltraLux Series delivers reduced power consumption and lowered operating costs over the life of the display by up to 60% compared to CCFL technology.
  • Page 12: Remote Control

    Remote Control Remote Control All on-screen functions can be accessed using the remote control. Note that only the buttons highlighted below are applicable to the UltraLux Series panels. Turns on/off the AC power to the LCD module. Mutes the audio.
  • Page 13: Ir Sensor

    IR sensor signal using the remote control, you will need to aim the remote from the side of the LCD module. See the following drawing for the general angles from which the remote control will reach the IR sensor signal. Planar UltraLux Series Installation Guide...
  • Page 14: Safety Information

    Keep these instructions. Heed all warnings. Follow all instructions. Do not use any of the Planar UltraLux Series products near water. Clean the optically bonded protection glass (ERO ) with a 50-50 mix of water and isopropyl alcohol with cheesecloth.
  • Page 15 Refer all servicing to qualified service personnel. Servicing is required when any of the Planar UltraLux Series displays have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into the display, or if the displays have been exposed to rain or moisture, do not operate normally or have been dropped.
  • Page 16: European Union Disposal Information

    Jos haluat hävittää tämän tuotteen, ota yhteyttä Uygundur Ve Elektronik Eşyalarda Bazi Zararli paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele kontakta lokala myndigheter eller återförsäljar, och Maddelerin Kullaniminin Sinirlandirilmasina fråga efter lämplig avfallsmetod. asiaankuuluvia hävittämistoimenpiteitä. Dair Yönetmelik. Planar UltraLux Series Installation Guide...
  • Page 17: Recommended Usage

    When using high-contrast images, reposition the images frequently. • Turn off the UltraLux Series when it is not in use. There are a couple of ways to do this automatically. See "Powering On/Off Displays" on page 14 more information.
  • Page 18: Normal Use Thermal Guidelines

    Cooling Requirements For optimal performance, active cooling by the installer should be planned for when the ambient temperature anywhere in the display is predicted to be above the specified ambient temperature for the display. Planar UltraLux Series Installation Guide...
  • Page 19: Installing The Planar Ultralux Series

    Installing the Planar UltraLux Series This section explains how to install a Planar UltraLux display. We suggest that you read this entire section before you attempt an installation. Before You Begin Make sure you have all the items in the following lists before you begin unpacking and installing your Planar UltraLux Series.
  • Page 20: Powering On/Off Displays

    Powering On/Off Displays Powering On/Off Displays There are several ways to turn the UltraLux Series on or off: • Use the on/off switch on the AC power inlet • Use the power button on the remote control • Use the RS232 commands •...
  • Page 21: Unpacking And Checking Accessories

    90 degree low profile power cord. Remote control Used to turn on/off displays, as well as to navigate through on-screen menus. Note: Batteries are included and installed. HDMI cable USB drive Contains the Planar UltraLux Series Installation Guide. Planar UltraLux Series Installation Guide...
  • Page 22: Optional Planar-Supplied Accessories

    Unpacking and Checking Accessories Optional Planar-Supplied Accessories The following optional items are available to order as part of your installation: • Pedestal • Planar ContentSmart Media Player • Profile Wall Mount Planar UltraLux Series Installation Guide...
  • Page 23: Wall Mounting Lcd Using Planar Profile

    • The wall mounts for a landscape and portrait installation look different. However, the process to install them is exactly the same. Installing an LCD Module on a Wall Using Planar Profile Mount Caution: For whatever structure is used to mount the LCD modules, be sure that it is sufficiently engineered to handle the weight of the LCDs.
  • Page 24 Installing an LCD Module on a Wall Using Planar Profile Mount Using the Planar provided mounting template, line up the top hole in the template with the center point on the wall. This is where the center of the top bracket will be hung.
  • Page 25 Installing an LCD Module on a Wall Using Planar Profile Mount Line up the middle hole of the top wall bracket with the screw hole drilled from the template. Note: This picture shows brackets for a landscape installation. Tighten the screw into the bracket.
  • Page 26 Installing an LCD Module on a Wall Using Planar Profile Mount Using two people, carefully hang the back LCD onto the top wall mount bracket using the square brackets on the back of the display. Caution: Be sure that these are securely hung, as the top of the wall bracket will hold most of the weight of the display.
  • Page 27 Installing an LCD Module on a Wall Using Planar Profile Mount On the bottom wall bracket, there is a latch pin. Once you have hung the LCD on the top wall bracket, align the latch pin with the slot on the kickstand stop bracket located on the back of the LCD.
  • Page 28: Portrait Installation

    Installing an LCD Module on a Wall Using Planar Profile Mount Portrait Installation Find the top alignment hole on which the display will be hung by using the alignment bar shipped with your display. Then mark that spot on the wall with a pencil.
  • Page 29 Installing an LCD Module on a Wall Using Planar Profile Mount With the alignment bar vertical (shipped with alignment brackets), locate the lower alignment hole and then mark that spot with a pencil. Hang alignment bar from top hole. Bottom of alignment bar for Portrait installation Hang the alignment bar from the top hole that you marked in the first step.
  • Page 30 Installing an LCD Module on a Wall Using Planar Profile Mount To install the upper wall mount, hold the mount in place using the centering hole in the middle of the mount and use a 1/4” lag screw to secure it.
  • Page 31 Installing an LCD Module on a Wall Using Planar Profile Mount To install the lower wall mount (kickstand), hold it in place using the centering hole and a 1/4” lag screw (use the lower alignment hole that was marked in...
  • Page 32 Installing an LCD Module on a Wall Using Planar Profile Mount Using two people, carefully hang the back LCD onto the top wall mount bracket using the square brackets on the back of the display. Note: This example shows a Landscape installation. The Portrait installation is similar.
  • Page 33 Installing an LCD Module on a Wall Using Planar Profile Mount On the bottom wall bracket, there is a latch pin. Once you have hung the LCD on the top wall bracket, align the latch pin with the slot on the kickstand stop bracket located on the back of the LCD.
  • Page 34: Installing Cables

    Installing an LCD Module on a Wall Using Planar Profile Mount Installing Cables The only cable you will need to install is the AC power cord into the back of the control module. Depending on your setup, you may need additional cables for media player integration, as well as for sending RS232 commands.
  • Page 35: Touchscreen Setup

    Connect the 5V line cord to the power adapter. Plug one end of the USB cable to the USB connector on the touchscreen and the other end to the PC.   Note: USB and Power connection to the touchscreen. Planar UltraLux Series Installation Guide...
  • Page 36: Touchscreen Multitouch Driver Installation

    • Reset Calibration – Resets calibration to factory default settings. Utility • Diagnose – Starts the “MultiTouchDoctor” program. This can be used to troubleshoot issues with the touchscreen. Planar UltraLux Series Installation Guide...
  • Page 37: Options

    • Flexible Scan Rate is at a default setting. Uninstalling the MultiTouch Driver On the PC, select the Start menu, All Programs and then PQLabs Software. Click on the MultiTouch Driver. Select the Uninstall option. Planar UltraLux Series Installation Guide...
  • Page 38 Uninstalling the MultiTouch Driver Planar UltraLux Series Installation Guide...
  • Page 39: External Control And Monitoring

    • Using a serial (RS232) link to send commands and to receive responses to those commands. • Using SNMP (Simple Network Management Protocol) to monitor the device status. • Using Remote Monitoring software via a web browser. Planar UltraLux Series Installation Guide...
  • Page 40: Rs232 Communication

    Plus, you can send inquiries to the displays and find out the current settings and values. RS232 connections are made with standard straight-through cables. Connecting the RS232 Cable The RS232 cable will connect either to a PC or a media player, depending on your setup. Planar UltraLux Series Installation Guide...
  • Page 41: Rs232 Commands

    Set Color Temp to 08 22 04 00 00 00 04 CE Color temp set to commanded "6500K" value Set Color Temp to 08 22 04 00 00 00 05 CD Color temp set to commanded "7500K" value Planar UltraLux Series Installation Guide...
  • Page 42 08 22 08 00 00 00 00 CE If VGA source is present, a gray Adjust level auto adjust is done Do a Reset 08 22 11 00 00 00 00 C5 Restores all settings to factory defaults Planar UltraLux Series Installation Guide...
  • Page 43: Snmp Monitoring

    . The table below shows the objects that can be monitored – all DISPLAY-MIB.txt Planar SNMP objects are read-only, and no traps are used. The default read-only community string for all Planar SNMP objects is “public”. Once the PLANAR-DISPLAY- MIB is loaded in your SNMP manager, you can walk all the available objects from the top-level object PlanarSystems(1.3.6.1.4.1.19125) or its sub-object...
  • Page 44: Sending Rs232 Commands Via Udp

    Access Control page of the Remote Monitoring software. Notice the following in the example below: • The Module IP address must match the Planar device server’s IP address • Enter 57 in the Port box. • “04 21 16 C5” in the...
  • Page 45: Using Wallnet Assistant

    Using WallNet Assistant Using WallNet Assistant WallNet Assistant is a software program that finds Planar hardware on a network. This will help you find the IP address needed to access the Remote Monitoring functions. WallNet Assistant is distributed as . Extract Planar_WallNet_Assistant_(version).zip...
  • Page 46 When WallNet Assistant starts, it looks for all Planar device servers on the network and lists them in the window. • Each Planar device found on the local network is listed with its name, IP address, date and time. • New device servers just out of the box are listed with default names. The date and time shown are from the device’s own clock.
  • Page 47 Using WallNet Assistant When your browser connects to a Planar network device, you should see a page similar to the following. Planar UltraLux Series Installation Guide...
  • Page 48: Route Add Command

    Using WallNet Assistant Route Add Command If you are trying to connect to a Planar device server that you believe is at the factory default IP address, and your computer is not on the 192.168.12.0 network, then you can use the route add command to establish a connection from your computer to that device server.
  • Page 49: Planar Ultralux Remote Monitoring

    (for example, manually powering the displays on and off). Remote Monitoring Home This is the first page you will see when you open the Planar UltraLux Remote Monitoring software. Launch a web browser. If you are using DHCP, enter in the IP address shown on the Info tab of UltraLux Remote Monitoring.
  • Page 50: Unit Status

    Unit Status The Unit Status page shows a list of the different system settings for the LCD. It also shows whether or not the two power supplies contained in the control module are on or off. Planar UltraLux Series Installation Guide...
  • Page 51: Display Control

    Planar UltraLux Remote Monitoring Display Control The Display Control page contains two sub-pages: Power On/Off and Custom Commands Setup. These are described in the following pages. Planar UltraLux Series Installation Guide...
  • Page 52 Power On/Off Power On/Off buttons control the backlight power, not the AC power. You cannot control AC power through Planar UltraLux Remote Monitoring. This section has four options for which you can schedule an automatic power on/off. The options are: no automatic power on/off, same daily schedule, Monday-Friday same schedule and weekends off.
  • Page 53 Custom Commands Setup at the top of the left menu. Note: It is suggested that you only send one command at a time. If you want to send additional commands, repeat the steps in this section. Planar UltraLux Series Installation Guide...
  • Page 54: Admin Setup

    Planar UltraLux Remote Monitoring Admin Setup The Admin Setup page contains three sub-pages: Network Setup, Time and Date, Access Control and Software Update. These are described in the following pages. Planar UltraLux Series Installation Guide...
  • Page 55 This page allows you to configure network settings and whether or not you use DHCP. In the Hostname box it now says Planar. Change this name to something more appropriate. This will be the name for this particular server. The hostname is limited to 16 characters: alphanumeric, dash, or underscore only.
  • Page 56 If you have changed the static IP address or changed from static to DHCP setup, you may need to point your browser at the new address. You may have to click the Refresh button on your browser to see the new name in the upper left corner of the page. Planar UltraLux Series Installation Guide...
  • Page 57 Sunday of October. As of 2007, U.S. locales that observe daylight saving time must enter start and end dates in this section. For example, EST5EDT,M3.2.0,M11.1.0 is correct for U.S. Eastern time zone as of 2007. Planar UltraLux Series Installation Guide...
  • Page 58 Planar UltraLux Remote Monitoring Access Control The Access Control page allows you to set parameters needed to access the web, the Remote Monitoring network, RS232 commands, as well as select the correct baud rate. Planar UltraLux Series Installation Guide...
  • Page 59 Planar logo in the top right corner of the page. Click the Choose File button to locate the latest UltraLux software that you downloaded from Planar’s website.
  • Page 60: Reboot

    Reset page. Click OK, Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default. The top of each page shows the Planar logo, which is a link to . You can change this link to refer to any URL that you find http://www.planar.com...
  • Page 61: On-Screen Display Menus

    On-screen menus can be accessed using the remote control. These menus allow you to adjust image brightness, contrast, sharpness, color, sound, and various System Settings. Below are pictures of the menus and a menu tree that shows the options on each menu. Image Menu Planar UltraLux Series Installation Guide...
  • Page 62 On-Screen Display Menus Brightness Image Contrast Sharpness auto Color Color temp 4200K 5000K 6500K 7500K 9300K user Full color Green srgb Blue xvycc Saturation Planar UltraLux Series Installation Guide...
  • Page 63: Display Menu

    On-Screen Display Menus Display Menu Auto adjust Display phase clock Display position Move position V Move position H Planar UltraLux Series Installation Guide...
  • Page 64: Sound Menu

    On-Screen Display Menus Sound Menu volume Sound mute Planar UltraLux Series Installation Guide...
  • Page 65: System Menu

    On-Screen Display Menus System Menu Planar UltraLux Series Installation Guide...
  • Page 66 On-Screen Display Menus Display Port Input system DVI/HDMI Osd Settings 3 sec Timer 6 sec 12 sec Rotation ° ° ° ° Position Transparency Language English Espanol Deutsch French Reset Planar UltraLux Series Installation Guide...
  • Page 67: Specifications

    Temperature Humidity 20 to 90% RH Approvals FCC Class A, EN60950, CE Options Landscape wall mount, Portrait wall mount, White or black edge trim Single-sided pedestal, Double-sided pedestal, 6-point multi-touch Warranty 3 Years Advanced Exchange Planar UltraLux Series Installation Guide...
  • Page 68: Signal Compatibility

    Signal Compatibility Signal Compatibility The UltraLux Series supports the following factory preset modes: Refresh Horizontal Pixel Mode Resolution Rate Frequency Frequency 640 x 480 60 Hz 31.5 kHz 25.157 MHz SVGA 800 x 600 56 Hz 35.2 kHz 36 MHz...
  • Page 69: Ultralux Dimensions

    UltraLux Dimensions Note: All Drawings for the UltraLux Series have the same dimensions in Portrait mode. Simply flip the drawings around to see the correct dimensions. 70” LCD Module Dimensions 70” LCD Front View - Landscape Planar UltraLux Series Installation Guide...
  • Page 70: 70" Lcd Rear View - Landscape

    70” LCD Module Dimensions 70” LCD Rear View - Landscape Planar UltraLux Series Installation Guide...
  • Page 71: 70" Lcd Side View - Landscape

    70” LCD Module Dimensions 70” LCD Side View - Landscape Planar UltraLux Series Installation Guide...
  • Page 72: 70" Panel Mounting Dimensions

    70” LCD Module Dimensions 70” Panel Mounting Dimensions Planar UltraLux Series Installation Guide...
  • Page 73: 70" Wall Mount Kit - Front Landscape

    70” LCD Module Dimensions 70” Wall Mount Kit - Front Landscape )5217 9,(: ',63/$< 287/,1( 70” Wall Mount Kit - Side Landscape ',63/$< 287/,1( '( 9,(: Planar UltraLux Series Installation Guide...
  • Page 74: 70" Wall Mount Kit - Front Portrait

    70” LCD Module Dimensions 70” Wall Mount Kit - Front Portrait ',63/$< 287/,1( Planar UltraLux Series Installation Guide...
  • Page 75 70” LCD Module Dimensions 70” Wall Mount Kit - Side Portrait ',63/$< 287/,1( ,'( 9,(: Planar UltraLux Series Installation Guide...
  • Page 76: 70" Lcd Touch View - Front

    70” LCD Module Dimensions 70” LCD Touch View - Front Planar UltraLux Series Installation Guide...
  • Page 77: 70" Lcd Touch View - Rear

    70” LCD Module Dimensions 70” LCD Touch View - Rear Planar UltraLux Series Installation Guide...
  • Page 78: 70" Lcd Touch View - Side

    70” LCD Module Dimensions 70” LCD Touch View - Side Planar UltraLux Series Installation Guide...
  • Page 79: 80" Lcd Module Dimensions

    80” LCD Module Dimensions 80” LCD Module Dimensions 80” LCD Front View - Landscape Planar UltraLux Series Installation Guide...
  • Page 80: 80" Lcd Rear View - Landscape

    80” LCD Module Dimensions 80” LCD Rear View - Landscape Planar UltraLux Series Installation Guide...
  • Page 81: 80" Lcd Side View - Landscape

    80” LCD Module Dimensions 80” LCD Side View - Landscape Planar UltraLux Series Installation Guide...
  • Page 82: 80" Panel Mounting Dimensions

    80” LCD Module Dimensions 80” Panel Mounting Dimensions 0HGLD 3OD\HU &RPSDUWPHQW Planar UltraLux Series Installation Guide...
  • Page 83: 80" Wall Mount Kit - Front Landscape

    80” LCD Module Dimensions 80” Wall Mount Kit - Front Landscape ',63/$< 287/,1( )5217 9,(: 80” Wall Mount Kit - Side Landscape ',63/$< 287/,1( Planar UltraLux Series Installation Guide...
  • Page 84: 80" Wall Mount Kit - Front Portrait

    80” LCD Module Dimensions 80” Wall Mount Kit - Front Portrait ',63/ 287/ 6,'( ',63/$< 287/,1( Planar UltraLux Series Installation Guide...
  • Page 85: 80" Wall Mount Kit - Side Portrait

    80” LCD Module Dimensions 80” Wall Mount Kit - Side Portrait ',63/$< 287/,1( 6,'( 9,(: Planar UltraLux Series Installation Guide...
  • Page 86: 80" Lcd Touch View - Front

    80” LCD Module Dimensions 80” LCD Touch View - Front Planar UltraLux Series Installation Guide...
  • Page 87: 80" Lcd Touch View - Rear

    80” LCD Module Dimensions 80” LCD Touch View - Rear Planar UltraLux Series Installation Guide...
  • Page 88: 80" Lcd Touch View - Side

    80” LCD Module Dimensions 80” LCD Touch View - Side Planar UltraLux Series Installation Guide...
  • Page 89: Media Compartment Player Dimensions

    Media Compartment Player Dimensions Media Compartment Player Dimensions Planar UltraLux Series Installation Guide...
  • Page 90 Media Compartment Player Dimensions Planar UltraLux Series Installation Guide...
  • Page 91: Ultralux Pedestals

    Pedestal - Anchor Dimensions" on page 89 and "80” UltraLux Pedestal - Anchor Dimensions" on page 92.) Depending on the surface to which you are anchoring, install the appropriate hardware to secure the pedestal mount. Planar UltraLux Series Installation Guide...
  • Page 92 If you run cables through the sides of the mount, you can punch out holes and install grommets through which to run the cables. Install the UltraLux on the Planar Profile Mount that is already attached to the pedestal mount. See "Installing an LCD Module on a Wall Using Planar Profile Mount"...
  • Page 93: 70" Ultralux Pedestal Dimensions

    70” UltraLux Pedestal Dimensions 70” UltraLux Pedestal Dimensions 70” UltraLux Pedestal - Front Planar UltraLux Series Installation Guide...
  • Page 94: 70" Ultralux Pedestal - Top And Side

    70” UltraLux Pedestal Dimensions 70” UltraLux Pedestal - Top and Side    Planar UltraLux Series Installation Guide...
  • Page 95: 70" Ultralux Pedestal - Anchor Dimensions

    70” UltraLux Pedestal Dimensions 70” UltraLux Pedestal - Anchor Dimensions Planar UltraLux Series Installation Guide...
  • Page 96: 80" Ultralux Pedestal Dimensions

    80” UltraLux Pedestal Dimensions 80” UltraLux Pedestal Dimensions 80” UltraLux Pedestal - Front Planar UltraLux Series Installation Guide...
  • Page 97: 80" Ultralux Pedestal - Top And Side

    80” UltraLux Pedestal Dimensions 80” UltraLux Pedestal - Top and Side    Planar UltraLux Series Installation Guide...
  • Page 98: 80" Ultralux Pedestal - Anchor Dimensions

    80” UltraLux Pedestal Dimensions 80” UltraLux Pedestal - Anchor Dimensions Planar UltraLux Series Installation Guide...
  • Page 99: Accessing Planar's Technical Support Website

    Downloading Additional Documentation and Software Some of the other documents and software updates for the for the UltraLux Series are or will be available from the Technical Support Department website. Downloading Utility Software Go to http://partners.planarcontrolroom.com.
  • Page 100 Field Replaceable Units (FRUs) Planar UltraLux Series Installation Guide...
  • Page 101: Regulatory Information

    Industry Canada (ICES-003): This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Any changes or modifications to the display not expressly approved by Planar could void the user's authority to operate this equipment.
  • Page 102: Customer Support Information

    © 2012 Planar Systems, Inc. 8/12 Planar is a registered trademark of Planar Systems, Inc. Other brands and names are the property of their respective owners. Technical information in this document is subject to change without notice.
  • Page 103 80" pedestal anchor, 92 80" wall mount kit, 77 media player, 83 Display menu, 57 baud rate, 52 disposal information, 10 before you begin drawings, 63 installing the LCD, 13 drawings for pedestal, 85 tools/equipment list, 13 Planar UltraLux Series Installation Guide...
  • Page 104 6 installation, 17 LED technology, 5 rebooting Remote Monitoring, 54 recommended usage, 11 manufacturer’s address, 95 redundant power supply, 4 media player regulatory information, 95 integrated, 5 remote control, 6 media player compartment dimensions, 83 Planar UltraLux Series Installation Guide...
  • Page 105 96 temperature requirements for normal use, 12 temporary image retention avoiding, 11 definition, 11 thermal guidelines, 12 time changing in Remote Monitoring, 51 see temporary image retention tools/equipment list, 13 Planar UltraLux Series Installation Guide...
  • Page 106 Index Planar UltraLux Series Installation Guide...

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