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Planar UltraLux Series Installation Manual

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Planar UltraLux Series

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Summary of Contents for Planar UltraLux Series

  • Page 1 Planar UltraLux Series...

  • Page 2: Warranty Features

    Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit: http://www.planarcontrolroom.com/support...

  • Page 3: Table Of Contents

    Optional Planar-Supplied Accessories ........
  • Page 4 Planar UltraLux Remote Monitoring........
  • Page 5 ......... . . 84 Accessing Planar’s Technical Support Website Planar UltraLux Series Installation Guide...

  • Page 6: Introduction

    Introduction The Planar UltraLux Series is a family of large format 70" and 80" displays which combine style and aesthetics with high performance display technology. From its sleek design to lasting 24 x 7 reliability, the Planar UltraLux is ideally suited for retail brand communications, advertising networks, conference rooms, wayfinding, and other commercial signage applications.

  • Page 7: Planar Ultralux Series Features

    Planar UltraLux Series Features Planar UltraLux Series Features The Planar UltraLux Series delivers superior 24/7 visual performance with features enabling easy service and installation. Integrated media Control Kickstand Mounting player compartment module/redundant stop bracket bracket power supply Caution: AC power cord needs to be away from the component boxes shown here. This is due to the very low profile of the space between the back of the LCD and the wall.

  • Page 8: Ultralux Mounting System

    The entire module is designed so that it can be easily replaced in the field without having to remove the LCD display. Leave in “Run” position to ensure backlight power is reduced by 50% if a power supply fails. Planar UltraLux Series Installation Guide...

  • Page 9: Integrated Media Player Storage

    5V or 12V media player up to 3A on each supply. LED Technology With edge-lit LED technology, the Planar UltraLux Series delivers reduced power consumption and lowered operating costs over the life of the display by up to 60% compared to CCFL technology.

  • Page 10: Remote Control

    Remote Control Remote Control All on-screen functions can be accessed using the remote control. Note that only the buttons highlighted below are applicable to the UltraLux Series panels. Turns on/off the AC power to the LCD module. Mutes the audio.

  • Page 11: Safety Information

    Keep these instructions. Heed all warnings. Follow all instructions. Do not use any of the Planar UltraLux Series products near water. Clean the optically bonded protection glass (ERO ) with a 50-50 mix of water and isopropyl alcohol with cheesecloth.
  • Page 12 Refer all servicing to qualified service personnel. Servicing is required when any of the Planar UltraLux Series displays have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into the display, or if the displays have been exposed to rain or moisture, do not operate normally or have been dropped.

  • Page 13: European Union Disposal Information

    Jos haluat hävittää tämän tuotteen, ota yhteyttä Uygundur Ve Elektronik Eşyalarda Bazi Zararli paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele kontakta lokala myndigheter eller återförsäljar, och Maddelerin Kullaniminin Sinirlandirilmasina fråga efter lämplig avfallsmetod. asiaankuuluvia hävittämistoimenpiteitä. Dair Yönetmelik. Planar UltraLux Series Installation Guide...

  • Page 14: Recommended Usage

    When using high-contrast images, reposition the images frequently. • Turn off the UltraLux Series when it is not in use. There are a couple of ways to do this automatically. See "Powering On/Off Displays" on page 17 more information.

  • Page 15: Normal Use Thermal Guidelines

    The UltraLux is not recommended for use in flat orientation for tabletop, floor, or ceiling installations. LCD panels of this size are at risk of panel deflection, which can cause cosmetic sagging, brightness uniformity issues, and a shortened life span. Planar UltraLux Series Installation Guide...

  • Page 16: Installing The Planar Ultralux Series

    Installing the Planar UltraLux Series This section explains how to install a Planar UltraLux display. We suggest that you read this entire section before you attempt an installation. Before You Begin Make sure you have all the items in the following lists before you begin unpacking and installing your Planar UltraLux Series.

  • Page 17: Powering On/Off Displays

    Powering On/Off Displays Powering On/Off Displays There are several ways to turn the UltraLux Series on or off: • Use the on/off switch on the AC power inlet • Use the power button on the remote control • Use the RS232 commands •...

  • Page 18: Unpacking And Checking Accessories

    90 degree low profile power cord. Remote control Used to turn on/off displays, as well as to navigate through on-screen menus. Note: Batteries are included and installed. USB drive Contains the Planar UltraLux Series Installation Guide. Planar UltraLux Series Installation Guide...

  • Page 19: Optional Planar-Supplied Accessories

    IR extender cable Used to receive signals from the remote Optional Planar-Supplied Accessories The following optional items are available to order as part of your installation: • Planar ContentSmart Media Player • Profile Wall Mount Planar UltraLux Series Installation Guide...

  • Page 20: Wall Mounting Lcd Using Planar Profile Mount

    • Use supplied UltraLux mounting template for top and bottom bracket installation. • The wall mounts for a landscape and portrait installation look different. However, the process to install them is exactly the same. • The Planar Profile mount is not designed for tabletop installations. Planar UltraLux Series Installation Guide...

  • Page 21: Installing An Ultralux Display On A Wall

    Find the center point of the display on the wall where you intend to install it. Draw a short (about 1”) horizontal line and then a vertical line to match the edge of the display. Planar UltraLux Series Installation Guide...
  • Page 22 Use the provided template to determine the center points of the wall mounts. The “V” notches are labeled “L” for a landscape display or “P” for a portrait display. Use the appropriate “V” notch to align with the horizontal line drawn in the previous step. Planar UltraLux Series Installation Guide...
  • Page 23 Let the template hang vertically so it is plumb, as the bottom hole in the template determines where the bottom mount will be installed. Screw the appropriate hardware into the bottom hole of the template that corresponds with your display orientation. Remove each screw and the template. Planar UltraLux Series Installation Guide...
  • Page 24 Install the center screw in the bottom mount and repeat steps for any additional screws that you want to install. Note that there are open mount channels on the brackets. So you can install the screws wherever necessary along those channels. Planar UltraLux Series Installation Guide...
  • Page 25 Installing an UltraLux Display on a Wall Install the kickstand bracket to the back of the display using four M4 x 8 panhead screws. Landscape holes for kickstand bracket installation Portrait kickstand installed on display Planar UltraLux Series Installation Guide...
  • Page 26 Caution: Be sure these are securely hung, as the top of the wall mount will hold most of the weight of the display. Planar UltraLux Series Installation Guide...
  • Page 27 On the bottom wall mount, there is locking hardware in the lower corners of the mount. Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall. Planar UltraLux Series Installation Guide...

  • Page 28: Using The Kickstand Bracket

    Loosen the captive locking screws on both sides of the bottom mount. Pull the display out and then swing out the kickstand to hold it in place. The kickstand will nest into the kickstand bracket notch. Service position - with kickstand supporting display Planar UltraLux Series Installation Guide...

  • Page 29: Installing Cables

    In order for the remote control to work, you need to connect the wired IR module to the display, also on the bottom of the I/O panel. Then place the IR receiver in the desired place on or near the display. Planar UltraLux Series Installation Guide...

  • Page 30: Touchscreen Setup

    Connect the 5V line cord to the power adapter. Plug one end of the USB cable to the USB connector on the touchscreen and the other end to the PC.   Note: USB and Power connection to the touchscreen. Planar UltraLux Series Installation Guide...

  • Page 31: Touchscreen Multitouch Driver Installation

    • Reset Calibration – Resets calibration to factory default settings. Utility • Diagnose – Starts the “MultiTouchDoctor” program. This can be used to troubleshoot issues with the touchscreen. Planar UltraLux Series Installation Guide...

  • Page 32: Options

    • Flexible Scan Rate is at a default setting. Uninstalling the MultiTouch Driver On the PC, select the Start menu, All Programs and then PQLabs Software. Click on the MultiTouch Driver. Select the Uninstall option. Planar UltraLux Series Installation Guide...

  • Page 33: External Control And Monitoring

    • Using a serial (RS232) link to send commands and to receive responses to those commands. • Using SNMP (Simple Network Management Protocol) to monitor the device status. • Using Remote Monitoring software via a web browser. Planar UltraLux Series Installation Guide...

  • Page 34: Rs232 Communication

    Plus, you can send inquiries to the displays and find out the current settings and values. RS232 connections are made with standard straight-through cables. Connecting the RS232 Cable The RS232 cable will connect either to a PC or a media player, depending on your setup. Planar UltraLux Series Installation Guide...

  • Page 35: Rs232 Commands

    4) 00 D3 (for -4 a value of 0 is used; for 4, 8 is used) Get Sharpness 04 21 0A D1 returns "Sharpness = value" where value is Sharpness setting Planar UltraLux Series Installation Guide...
  • Page 36 "Volume = value" Set Mute to "on" 08 22 0A 00 00 00 01 CB activates Mute, for no audio (note that this setting is not saved when hard power is turned off ) Planar UltraLux Series Installation Guide...
  • Page 37 1 (on) or 0 (off ) Set Auto Scan to "on" 08 22 17 00 00 00 01 BE Sets Auto Scan on, where the source inputs will continually be checked for activity beginning with the default or selected source Planar UltraLux Series Installation Guide...
  • Page 38 HDMI Full Range to “limited "off" range” (useful for maintaining good contrast with cinema-type sources) where for each color the range is 15 for black and 235 for full brightness (white)--note that this impacts both HDMI and DisplayPort sources Planar UltraLux Series Installation Guide...

  • Page 39: Snmp Monitoring

    . The table below shows the objects that can be monitored – all DISPLAY-MIB.txt Planar SNMP objects are read-only, and no traps are used. The default read-only community string for all Planar SNMP objects is “public”. Once the PLANAR-DISPLAY- MIB is loaded in your SNMP manager, you can walk all the available objects from the top-level object PlanarSystems(1.3.6.1.4.1.19125) or its sub-object...

  • Page 40: Sending Rs232 Commands Via Udp

    Access Control page of the Remote Monitoring software. Notice the following in the example below: • The Module IP address must match the Planar device server’s IP address • Enter 57 in the Port box. • “04 21 16 C5” in the...

  • Page 41: Using Wallnet Assistant

    Using WallNet Assistant Using WallNet Assistant WallNet Assistant is a software program that finds Planar hardware on a network. This will help you find the IP address needed to access the Remote Monitoring functions. WallNet Assistant is distributed as . Extract Planar_WallNet_Assistant_(version).zip...
  • Page 42 When WallNet Assistant starts, it looks for all Planar device servers on the network and lists them in the window. • Each Planar device found on the local network is listed with its name, IP address, date and time. • New device servers just out of the box are listed with default names. The date and time shown are from the device’s own clock.
  • Page 43 Using WallNet Assistant When your browser connects to a Planar network device, you should see a page similar to the following. Planar UltraLux Series Installation Guide...

  • Page 44: Route Add Command

    Using WallNet Assistant Route Add Command If you are trying to connect to a Planar device server that you believe is at the factory default IP address, and your computer is not on the 192.168.12.0 network, then you can use the route add command to establish a connection from your computer to that device server.

  • Page 45: Planar Ultralux Remote Monitoring

    Remote Monitoring Home This is the first page you will see when you open the Planar UltraLux Remote Monitoring software. Launch a web browser. If you are using DHCP, enter in the IP address shown on the Info tab of UltraLux Remote Monitoring. If you are not using DHCP, enter in the address bar.

  • Page 46: Unit Status

    Unit Status The Unit Status page shows a list of the different system settings for the LCD. It also shows whether or not the two power supplies contained in the control module are on or off. Planar UltraLux Series Installation Guide...

  • Page 47: Display Control

    Planar UltraLux Remote Monitoring Display Control The Display Control page contains two sub-pages: Power On/Off and Custom Commands Setup. These are described in the following pages. Planar UltraLux Series Installation Guide...
  • Page 48 Power On/Off Power On/Off buttons control the backlight power, not the AC power. You cannot control AC power through Planar UltraLux Remote Monitoring. This section has four options for which you can schedule an automatic power on/off. The options are: no automatic power on/off, same daily schedule, Monday-Friday same schedule and weekends off.
  • Page 49 Custom Commands Setup at the top of the left menu. Note: It is suggested that you only send one command at a time. If you want to send additional commands, repeat the steps in this section. Planar UltraLux Series Installation Guide...

  • Page 50: Admin Setup

    Planar UltraLux Remote Monitoring Admin Setup The Admin Setup page contains three sub-pages: Network Setup, Time and Date, Access Control and Software Update. These are described in the following pages. Planar UltraLux Series Installation Guide...
  • Page 51 This page allows you to configure network settings and whether or not you use DHCP. In the Hostname box it now says Planar. Change this name to something more appropriate. This will be the name for this particular server. The hostname is limited to 16 characters: alphanumeric, dash, or underscore only.
  • Page 52 If you have changed the static IP address or changed from static to DHCP setup, you may need to point your browser at the new address. You may have to click the Refresh button on your browser to see the new name in the upper left corner of the page. Planar UltraLux Series Installation Guide...
  • Page 53 Sunday of October. As of 2007, U.S. locales that observe daylight saving time must enter start and end dates in this section. For example, EST5EDT,M3.2.0,M11.1.0 is correct for U.S. Eastern time zone as of 2007. Planar UltraLux Series Installation Guide...
  • Page 54 Planar UltraLux Remote Monitoring Access Control The Access Control page allows you to set parameters needed to access the web, the Remote Monitoring network, RS232 commands, as well as select the correct baud rate. Planar UltraLux Series Installation Guide...
  • Page 55 Planar logo in the top right corner of the page. Click the Choose File button to locate the latest UltraLux software that you downloaded from Planar’s website.

  • Page 56: Reboot

    Reset page. Click OK, Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default. The top of each page shows the Planar logo, which is a link to . You can change this link to refer to any URL that you find http://www.planar.com...

  • Page 57: On-Screen Display Menus

    On-screen menus can be accessed using the remote control. These menus allow you to adjust image brightness, contrast, sharpness, color, sound, and various System Settings. Below are pictures of the menus and a menu tree that shows the options on each menu. Planar UltraLux Series Installation Guide...

  • Page 58: Image Menu

    On-Screen Display Menus Image Menu Planar UltraLux Series Installation Guide...
  • Page 59 For instance, “auto” is a color adjustment available only when the active video source is an analog source Saturation Sharpness Brightness auto Color Color temp 4200K 5000K 6500K 7500K 9300K user Full color srgb Green Blue xvycc Planar UltraLux Series Installation Guide...

  • Page 60: Display Menu

    On-Screen Display Menus Display Menu Auto adjust Display phase Note: The Display Menu is active only for analog video clock sources. Display position Move position V Move position H Planar UltraLux Series Installation Guide...

  • Page 61: Sound Menu

    Note: For Mute, a caret indicates Mute is off (which means sound is on). A power symbol means the mute is on. Use the left and right arrow keys on the remote to adjust. Planar UltraLux Series Installation Guide...

  • Page 62: System Menu

    On-Screen Display Menus System Menu Planar UltraLux Series Installation Guide...
  • Page 63 On-Screen Display Menus Display Port Input system DVI/HDMI OSD Settings 3 sec Timer 6 sec 12 sec Rotation ° ° ° ° Position Transparency OSD Language English Spanish German French Reset Option Auto Scan HDMI Full Range Planar UltraLux Series Installation Guide...

  • Page 64: Specifications

    Storage -4°F to + 140°F (-20°C to + 60°C) Temperature Humidity 20 to 90% RH Approvals FCC Class A, EN60950, CE Options Landscape wall mount, Portrait wall mount, 6-point multi-touch Warranty 3 Years Advanced Exchange Planar UltraLux Series Installation Guide...

  • Page 65: Signal Compatibility

    Signal Compatibility Signal Compatibility The UltraLux Series supports the following factory preset modes: Refresh Horizontal Pixel Mode Resolution Rate Frequency Frequency 640 x 480 60 Hz 31.5 kHz 25.157 MHz SVGA 800 x 600 56 Hz 35.2 kHz 36 MHz...

  • Page 66: Ultralux Dimensions

    UltraLux Dimensions 70”Display Dimensions - Front and Side Views Planar UltraLux Series Installation Guide...

  • Page 67: 70" Display Dimensions - Rear View

    70” Display Dimensions - Rear View 70” Display Dimensions - Rear View Planar UltraLux Series Installation Guide...

  • Page 68: 70" Rear View - Wall Mount Hangers And Service Panel Locations

    70” Rear View - Wall Mount Hangers and Service Panel Locations 70” Rear View - Wall Mount Hangers and Service Panel Locations Planar UltraLux Series Installation Guide...

  • Page 69: 70" Landscape Wall Mounts - Front And Bottom Views

    70” Landscape Wall Mounts - Front and Bottom Views 70” Landscape Wall Mounts - Front and Bottom Views Note: Shown from the bottom of the panel. Planar UltraLux Series Installation Guide...

  • Page 70: 70" Landscape Wall Mounts - Side Views

    70” Landscape Wall Mounts - Side Views 70” Landscape Wall Mounts - Side Views Planar UltraLux Series Installation Guide...

  • Page 71: 70" Portrait Wall Mounts - Front View

    70” Portrait Wall Mounts - Front View 70” Portrait Wall Mounts - Front View Note: Shown from the bottom of the panel. Planar UltraLux Series Installation Guide...

  • Page 72: 70" Portrait Wall Mounts - Side Views

    70” Portrait Wall Mounts - Side Views 70” Portrait Wall Mounts - Side Views Installed position Service position - with kickstand supporting display Planar UltraLux Series Installation Guide...

  • Page 73: 70" Touch Front And Side Views

    70” Touch Front and Side Views 70” Touch Front and Side Views Note: All other dimensions are the same as non-touch 70”. Planar UltraLux Series Installation Guide...

  • Page 74: 80"Display Dimensions - Front And Side Views

    80”Display Dimensions - Front and Side Views 80”Display Dimensions - Front and Side Views Planar UltraLux Series Installation Guide...

  • Page 75: 80" Display Dimensions - Rear View

    80” Display Dimensions - Rear View 80” Display Dimensions - Rear View Planar UltraLux Series Installation Guide...

  • Page 76: 80" Rear View - Wall Mount Hangers And Service Panel Locations

    80” Rear View - Wall Mount Hangers and Service Panel Locations 80” Rear View - Wall Mount Hangers and Service Panel Locations Planar UltraLux Series Installation Guide...

  • Page 77: 80" Landscape Wall Mounts - Front And Bottom Views

    80” Landscape Wall Mounts - Front and Bottom Views 80” Landscape Wall Mounts - Front and Bottom Views Planar UltraLux Series Installation Guide...

  • Page 78: 80" Landscape Wall Mounts - Side Views

    80” Landscape Wall Mounts - Side Views 80” Landscape Wall Mounts - Side Views Planar UltraLux Series Installation Guide...

  • Page 79: 80" Portrait Wall Mounts - Front View

    80” Portrait Wall Mounts - Front View 80” Portrait Wall Mounts - Front View Planar UltraLux Series Installation Guide...

  • Page 80: 80" Portrait Wall Mounts - Side Views

    80” Portrait Wall Mounts - Side Views 80” Portrait Wall Mounts - Side Views Planar UltraLux Series Installation Guide...

  • Page 81: 80" Touch Front And Side Views

    80” Touch Front and Side Views 80” Touch Front and Side Views Note: All other dimensions are the same as non-touch 80”. Planar UltraLux Series Installation Guide...

  • Page 82: Regulatory Information

    Industry Canada (ICES-003): This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Any changes or modifications to the display not expressly approved by Planar could void the user's authority to operate this equipment.

  • Page 83: Customer Support Information

    © 2012 Planar Systems, Inc. 8/12 Planar is a registered trademark of Planar Systems, Inc. Other brands and names are the property of their respective owners. Technical information in this document is subject to change without notice.

  • Page 84: Accessing Planar's Technical Support Website

    Accessing Planar’s Technical Support Website Go to www.planar.com/support for warranty information, user manuals, touch drivers, and other support information. Planar UltraLux Series Installation Guide...
  • Page 85 LCD, 16, 20 hours of operation, 83 planning, 16 phone numbers, 83 preparing your location, 17 website, 83 introduction, 6 customer-supplied accessories, 19 kickstand date for servicing, 8 changing in Remote Monitoring, 53 Planar UltraLux Series Installation Guide...
  • Page 86 Remote Monitoring, 55 Planar UltraLux Remote Monitoring, 45 SNMP monitoring, 9, 39 Planar UltraLux Series, 6 Sound menu, 61 planning your installation, 16 System menu, 62 portrait wall mounts front view, 71, 72 power Planar UltraLux Series Installation Guide...
  • Page 87 28 wall mount brackets, 8 wall mounts landscape front view, 69 landscape side views, 70 portrait front view, 71, 72 warranty information, ii, 83 web access controlling in Remote Monitoring, 54 Planar UltraLux Series Installation Guide...

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