Troubleshooting; Add-In Cards; Audio; Cd Or Dvd Drives - Gateway E-6500 User Manual

Chapter 6: Troubleshooting

Troubleshooting

Add-in cards

The computer does not recognize an add-in card
Shut down and restart your computer.
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Make sure that you have installed the required software. For more information,
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see the documentation that came with your add-in card.

Audio

Audio troubleshooting is covered under

CD or DVD drives

The computer does not recognize a disc or the CD or DVD drive
Make sure that the disc label is facing up, then try again.
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Try a different disc. Occasionally discs are flawed or become scratched and cannot
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be read by the CD or DVD drive.
If you are trying to play a DVD, make sure that you have a DVD drive. To identify
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your drive type, see
Your computer may be experiencing some temporary memory problems. Shut
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down and restart your computer.
Some music CDs have copy protection software. You may not be able to play these
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CDs on your computer.
Clean the disc. For more information, see
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Make sure that the drive is configured correctly by following the instructions in
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the drive documentation.
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Reinstall the device driver.
66
"Sound" on page
"Identifying drive types" on page
www.gateway.com
80.
38.
"Cleaning CDs or DVDs" on page 50.