Troubleshooting - Kenmore Top-mount refrigerator Use And Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Your refrigerator will not operate
• is the power cord unplugged? Plug into a grounded 3 prong
outlet.
• Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.
• is the Refrigerator Control turned to the OFF position?
See the "Using the Control(s)" section.
• is the refrigerator defrosting? Recheck to see if the
refrigerator is operating in 30 minutes. Your refrigerator wii(
regularly run an automatic defrost cycle.
The refrigerator seems to make too much noise
• The sounds may be normal for your refrigerator. See the
"Normal Sounds" section.
The ice maker is not producing ice or not enough ice.
The lights do not work
•
is the power cord unplugged? Plug into a grounded 3 prong
outlet.
•
Is a might bulb moose in the socket or burned out? See the
"Changing the Light Bulb(s)" section.
There is water in the defrost drain pan
• is the refrigerator defrosting? The water wi(( evaporate. It is
normal for water to drip into the defrost pan.
•
is it more humid than normal? When it is humid, expect that
the water in the defrost pan wi(( take longer to evaporate. •
•
Is the room temperature hotter than normal? The motor
will run )anger under warm conditions. At normai room
temperatures, your motor will run about 40% to 80% of the
time. Under warmer conditions, it will run even more.
•
Has a large amount of food just been added to the
refrigerator?. Adding a large amount of food warms the
refrigerator. The motor normally wi(( run longer to coo( the
refrigerator back down.
• Are the doors opened often? The motor wi(( run (anger
when this occurs. Conserve energy by getting ai( items out at
one time, keeping food organized, and closing the door as
soon as possible.
•
is the control set correctly for the surrounding
conditions? See the "Using the Control(s)" section.
•
Are the doors closed completely? Close the doors firmly. If
they do not close completely, see "The doors wi(( not close
compieteiy" later in this section.
•
Are the condenser coils dirty? This prevents air transfer and
makes the motor work harder. Cieen the condenser coils. See
the "Cleaning" section.
NOTE: Your new refrigerator wi(( run longer than your aid one due
to its high-efficiency motor.
Has the ice maker just been installed? Wait 72 hours for rum(
ice production to begin. Once your refrigerator is coo(ed, the
ice maker should produce 70-120 cubes every 24 hours.
is the freezer temperature cold enough to produce ice?
Wait 24 hours after hook-up for ice production. See the
"Using the Control(s)" section.
Is the wire shutoff arm in the OFF (arm up) position?
Lower the wire shutoff arm to the ON (arm down) position.
See the "Ice Maker" section.
Is the water line shutoff valve to the refrigerator turned
on? Turn on the water valve. See the "Water Supply
Connection" section.
Does the ice maker mold have water in it or has no ice
been produced? Be sure your refrigerator has been
connected to a water suppiy and the supply shutoff valve is
turned on. See the "Water Supply Connection" section.
is an ice cube jammed in the ejector arm? Remove the ice
from the ejector arm with a plastic utensil. See the "Ice
Maker" section.
Has a large amount of ice just been removed? Allow 24
hours for ice maker to produce more ice.
Is the control set correctly? If too little ice is produced, see
the "Using the Control(s)" section.
Is there a water filter installed on the refrigerator?. The
filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge (see the "Interior
Water Filtration System" section). Operate the dispenser. If
the water flow increases noticeably, your filter is fui( and
needs to be replaced.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.
Off-taste, odor or gray color in the ice
•
Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
Have the ice cubes been stored too long? Throw o)d ice
away and make a new supply.
Has food in the refrigerator been wrapped properly? See
the "Refrigerator Features" section.
Do the freezer and ice bin need to be cleaned? See the
"C(eening" section.
Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator?.
Gray or dark discoloration in ice indicates that the water
filtration system needs additional flushing. Run additional
water through the water dispenser to flush the water filtration
system more thoroughly, at least 2 to 3 gal. (8 to 12 L) or 6 to
7 minutes initially. Discard discolored ice.
17