My Appliance Isn't Working Correctly - Baumatic BHC310 30cm Instruction Manual

My appliance isn't working correctly

Problem
The hob cannot be No power.
turned on.
The touch controls The controls are locked.
are unresponsive.
The touch controls There may be a slight film of
are difficult to water over the controls or you
operate. may be using the tip of your
finger when touching the
controls.
The glass is being Rough-edged cookware.
scratched. Unsuitable, abrasive scourer or
cleaning products being used.
Some pans make This may be caused by the
crackling or clicking construction of your cookware
noises. (layers of different metals
vibrating differently).
Possible Causes What to do
Make sure the hob is
connected to the power
supply and that it is
switched on.
Check whether there is a
power outage in your home
or area.
If you have checked
everything and the problem
persists, call the Customer
Care Department.
Unlock the controls. See the
section on "Locking the hob
top" for instructions.
Make sure the touch control
area is dry and use the ball
of your finger when touching
the controls.
Use cookware with flat and
smooth bases. See the
"Suitable cookware" section.
See the "Cleaning and
Maintenance" section.
This is normal for cookware
and does not indicate a
fault.
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