are flashing, and do not add or remove drives until the lights stop
flashing.
Q. Why am I not receiving any e-mail alerts?
A. Contact your e-mail provider to double-check the information that
you entered when you set up e-mail alerts. Additionally there are
helpful websites such as the one listed below which may contain the
information you need:
www.emailaddressmanager.com/tips/mail-settings.html
Q. Does Drobo use RAID?
A. No, the patent-pending technology (called BeyondRAID™) within
Drobo is not RAID and was developed specifically to perform data
management and configuration tasks automatically so that you don't
have to. Drobo does utilize advanced storage concepts such as
virtualization, but it is not a derivative of RAID. See page 1 for more
information on BeyondRAID.
Q. Should I periodically defragment the drives inside of Drobo?
A. No, this type of optimization is performed by Drobo automatically.
Q. What happens to my data if there is a power outage?
A. Drobo manages interruptions to power automatically and has an
internal rechargeable battery that allows data being written during
an outage to complete. However, various file systems handle
unexpected power losses differently, so it is recommended that you
run a file system utility if you do experience an unexpected power
loss at any time.
As with all electronic equipment, we recommend connecting your
Drobo to a surge protector or uninterruptible power supply (UPS),
designed for electronics.
Q: Can I extend the warranty on my 1
DroboPro?
A. Yes, you can purchase additional hardware and phone support by
purchasing DroboCare. To learn more about DroboCare visit:
www.drobo.com/drobocare.
Q. How do I get support for Drobo?
A. If you did not register your Drobo during setup, first go to
www.drobo.com/registration
www.drobo.com/support
st
nd
/2
to register your Drobo. Then go to
for details on how to contact support. This
Generation Drobo or
39
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