Table of Contents
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April 2002
911 Alert...................................................................................... 1
Account Codes ......................................................................... 3
Using Account Codes...................................................... 3
Verified Account Codes.................................................. 3
Account Codes - Traveling COS (Verified) ............... 4
ACD / UCD.................................................................................. 5
ACD Call Factor ................................................................. 5
ACD Call Qualifier............................................................. 5
ACD CIQ Display Button................................................. 5
ACD Help ............................................................................. 6
ACD Member Status........................................................ 7
ACD Overflow Available/Unavailable ....................... 8
ACD Login/Logout........................................................... 8
ACD Supervisor Display ................................................. 9
ACD Supervisor Login/Logout .................................... 10
ACD/UCD Available/Unavailable................................ 11
ACD Calls In Queue Status Display............................. 11
UCD Calls In Queue Display.......................................... 12
UCD Available/Unavailable Mode.............................. 13
UCD Overflow Station Forward................................... 13
Answering Machine Emulation .......................................... 14
Notification Methods ...................................................... 14
Ring Mode ................................................................... 15
Speaker Mode ............................................................ 15
Attendant Features................................................................. 16
Attendant Clear Alarm.................................................... 16
Attendant Custom Message......................................... 17
Attendant Day/Night/Special ...................................... 18
Attendant Directory List Programming ................... 19
Contents
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