Purchasing Additional Support; How To Purchase Additional Support; 900 Number - IBM NetVista 6644 User Manual

Country or region
Switzerland (German) 0848 80 55 00
Switzerland (Italian) 0848 80 55 00
United Kingdom 01475-555 001
U.S.A. and Puerto Rico 1-800-772-2227
In the United States and Canada, the technical-support representative might also
be able to fax or mail additional technical or product information to you, such as:
• Sales information
• Product brochures
• Locations of IBM resellers
• Services available through IBM
If you need help with a specific program or if you need help after your warranty
has ended, these services are available for a fee. For more information about
additional services, see "Purchasing additional support" on page 64.

Purchasing additional support

During and after the warranty period for your computer, you can purchase
additional HelpWare services. Enhanced PC Support Line service includes
assistance with the following items:
• Assistance with installing, configuring, and using selected software
applications
• Using the operating system
• Setting up and using multimedia device drivers
• Installing and configuring out-of-warranty IBM PC products

How to purchase additional support

You can purchase support in the following ways. All of the following support
options are available in all countries unless otherwise noted.

900 number

In the United States and Canada, you can call the 900 number to receive
immediate support from an IBM PC HelpCenter technical-support representative.
Your local telephone company will bill you by the minute for each call. Persons
under age 18 must have permission of a parent or legal guardian prior to placing
the call.
64
User Guide
Phone number
10 a.m. to 1 p.m. and 2 p.m. to 7 p.m. CET
Monday - Friday
10 a.m. to 1 p.m. and 2 p.m. to 7 p.m. CET
Monday - Friday
9 a.m. to 9 p.m. GMT Monday - Friday
24 hours a day, 365 days a year (response
times may vary)
Hours of operation