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Getting help around the world
If you travel with your computer or need to move it to another country, you
can register for International Warranty Service. When you register with the
International Warranty Service Office, you will receive an International
Warranty Service Certificate that is honored virtually worldwide, wherever
IBM or IBM resellers sell and service IBM PC products.
For more information or to register for International Warranty Service:
v In the U.S. or Canada, call 1-800-497-7426.
v In Europe, call 44-1475-893638 (Greenock, U.K.).
v In Australia and New Zealand, call 61-2-9354-4171.
In all other countries, contact your IBM reseller or IBM marketing
representative.
Purchasing additional services
During and after the warranty period, you can purchase additional services,
such as support for IBM and non-IBM hardware, operating systems, and
application programs; network setup and configuration; upgraded or extended
hardware repair services; and custom installations. Service availability and
name might vary by country.
Enhanced PC support line
Enhanced PC Support is available for desktop and mobile IBM computers that
are not connected to a network. Technical support is provided for IBM
computers and IBM or non-IBM options, operating systems, and application
programs on the Supported Products list.
This service includes technical support for:
v Installing and configuring your out-of-warranty IBM computer
v Installing and configuring non-IBM options in IBM computers
v Using IBM operating systems in IBM and non-IBM computers
v Using application programs and games
v Tuning performance
v Installing device drivers remotely
v Setting up and using multimedia devices
v Identifying system problems
v Interpreting documentation
You can purchase this service on a per-call basis, as a multiple-incident
package, or as an annual contract with a 10-incident limit. For more
information about purchasing Enhanced PC Support, see "Ordering support
line services" on page 19.
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