Limited Warranty Statement - Maxtor SATA/300 PCI CARD Installation Manual

MAXTOR SATA/300 PCI CARD INSTALLATION GUIDE

Limited Warranty Statement

Warranty Services
Maxtor's warranty obligations are limited to the terms set forth below.
Please note that Maxtor reserves the right to update from time to time the warranty
terms provided for new purchases of Maxtor products, and to establish the effective
date of those updated warranty terms. Please refer to www.maxtor.com for the then
current form of Limited Warranty Statement for Maxtor brand products.
Please note that Maxtor products are distributed outside the United States and
Canada through local authorized distributors and resellers ("Resellers"). These
Resellers generally offer a consumer warranty, and associated warranty services, to
consumer purchasers. Maxtor recommends that consumers in these jurisdictions
first contact the Reseller from whom they purchased the Maxtor product for all
issues with regard to product defects and the applicable product warranty.
Maxtor warrants to the original consumer purchaser ("you") that new Maxtor disk
drive products ("New Products") will be free from defects in material and workman-
ship for the Standard Warranty Period for the relevant New Product. The Standard
Warranty Period for the various New Products marketed by Maxtor and for the
geographies in which they are sold is detailed on www.maxtor.com and, for retail
packaged products, is the Standard Warranty Period printed by Maxtor on the
outside of the retail box.
The warranty period on replacements for New Products is the remainder of the
warranty on the original New Product or 90 days from the date of shipment of the
replacement product, whichever is longer.
In addition to the New Products, Maxtor may from time to time sell refurbished disk
drive products which are not new and which have been reconditioned to Maxtor's
standards for refurbished products ("Refurbished Products"). Unless a warranty
period ("Refurbished Warranty Period") is designated by Maxtor for the specific
Refurbished Product either on www.maxtor.com or on the product packaging (as
applied by Maxtor), Refurbished Products are provided strictly on an "AS IS" basis
and Maxtor disclaims any and all warranties or conditions whatsoever for
Refurbished Products.
To the extent that Maxtor so designates a warranty period for the Refurbished
Product, Maxtor warrants to the original consumer purchaser that the Refurbished
Product will be free from defects in material and workmanship for the associated
Refurbished Warranty Period.
New Products and Refurbished Products are together referred to as "Products."
The start of the Standard Warranty Period or Refurbished Warranty Period (together
referred to as the "Warranty Period"), as the case may be, is the documented date of
your purchase of the Product from Maxtor or Maxtor's authorized reseller. In the
absence of a documented purchase date, the start of the Warranty Period will be
deemed the date of original shipment by Maxtor from its point of new or refurbish
manufacture, as the case may be, to Maxtor's customer.
The Products are manufactured from parts and components that are new or
equivalent to new in accordance with industry standards.
If you discover a defect in material or workmanship during the Warranty Period, and
Maxtor agrees that the defect exists, Maxtor will, at its option, repair or replace the
Product at no charge to you, provided it is returned during the applicable Warranty
Period, with transportation charges prepaid, to the facility designated by Maxtor.
The Product must be properly packaged in Maxtor or Maxtor-approved packaging,
with the Return Material Authorization clearly displayed on the outside of the
packaging, to obtain warranty service. Products that fail within the first 30 days after
purchase will be replaced with a new Product. Maxtor may require proper proof of
purchase documentation prior to issuing the replacement Product.
If Maxtor elects to repair a Product, Maxtor owns all parts removed from the
repaired Product. Maxtor uses new and reconditioned parts made by various
manufacturers in conjunction with warranty repairs and replacement Products.
Repair parts or replacement Products may, at Maxtor's option, include an equal or
better model or features.
Maxtor has no responsibility whatsoever with regard to any content or data on
returned Products.
To request warranty service and before returning a Product to Maxtor, please
contact the Maxtor Service Center. Refer to the Maxtor Installation Guide or
www.maxtor.com for your online guide to find the appropriate telephone number for
obtaining customer assistance within your jurisdiction and the proper address for
shipping authorized returns. Once the Maxtor Service Center determines that a
repair is required, Maxtor will issue an RMA number. A copy of your receipt or bill of
sale bearing the name and location of Maxtor's authorized reseller and the Maxtor
serial number and model number of the Product in which the defect has been
reported may be required as a proof of your purchase for warranty service. Note
that, as an alternative, Maxtor offers an on-line warranty return option for certain
Products through www.maxtor.com.
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