Error Symptoms - Cisco Wide Area Virtualization Engine 594 and 694 Installation Manual

Error Symptoms

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To eliminate confusion, identical systems are considered identical only if they meet all these conditions:
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Comparing the configuration and software setup in working and nonworking systems might help to
resolve the problem.
Error Symptoms
You can use the error symptom tables to find solutions to problems that have definite symptoms.
In the following tables
most likely cause of the symptom.
Table 6-2
Symptom
Hard disk drive stops
responding during system
startup.
A hard disk drive was not
detected while the operating
system was being started.
Table 6-3
Symptom
Problems such as broken cover
latch or indicator LEDs not
working.
Cisco Wide Area Virtualization Engine 594 and 694 Hardware Installation Guide
6-6
BIOS level
–
WAAS system software type and version level
Are the exact machine type and models
Have the same BIOS level
Have the same devices or attachments in the same locations
Have the same cabling
Have the same WAAS software versions and levels
Have the same configuration options set in the system
Have the same setup for the operating system control files
(Table 6-2
Hard Disk Drive Problems
General Problems
to Table 6-8), the first entry in the "Cause and Action" column is the
Cause and Action
Remove the hard disk drive that stopped responding and try
1.
starting the appliance again.
If the system starts successfully, the drive that you removed needs
2.
to be replaced.
Reseat all hard disk drives and cables.
Cause and Action
Broken component. Call your customer service representative.
Chapter 6 Troubleshooting the System Hardware
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