Service - DCS BGB131 Installation, Use & Care Manual

SERVICE
HOW TO OBTAIN SERVICE:
For warranty service, please contact your local service provider or DCS Customer Care at (888) 936-7872. Before
you call, please have the following information ready:
• Model Number (located on the inside of the left side of the appliance)
• Serial Number (located on the inside of the left side of the appliance)
• Code (located on the inside of the left side of the appliance)
• Gas Type
• Date of installation
• A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please
write or email us at:
Write:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
Email: customer.care@fisherpaykel.com
BEFORE YOU CALL FOR SERVICE:
1. Check troubleshooting on page 16.
2. Is the gas turned on7
3. Is there a dead battery in the ignition module?
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