Allied Telesis AT-TQ2403 Installation Manual

Allied Telesis AT-TQ2403 Installation Manual

Eee 802.11abgh, dual radio, enterprise wireless access point
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AT-TQ2403
IEEE 802.11abgh, Dual Radio,
Enterprise Wireless Access Point
Installation Guide
PN 613-00157 Rev. A

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Summary of Contents for Allied Telesis AT-TQ2403

  • Page 1 AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide PN 613-00157 Rev. A...
  • Page 2 Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of such damages.
  • Page 3 AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide AFETY OTICE Do not open service or change any component. Only qualified technicians are allowed to service the equipment. Observe safety precautions to avoid electric shock Check voltage before connecting to the power supply.
  • Page 4 AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide LECTRICAL AFETY AND MISSIONS TANDARDS This product meets the following standards. U.S. Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5 AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN covering essential requirements of article 3.2 of the R&TTE Directive EN 301 489-1 V1.8.1 (2008-04) Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services;...
  • Page 6: Table Of Contents

    AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide ONTENTS Preface ....................................8 Purpose of This Guide ............................8 How This Guide is Organized..........................8 Document Conventions ............................8 Contacting Allied Telesis .............................. 9 Online Support ................................ 9 Email and Telephone Support ..........................
  • Page 7 AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide IGURES Figure 1: Front and Back panels..........................11 Figure 2: Location of the Antenna Connectors ...................... 14 Figure 3: Connecting Antennas........................... 15 Figure 4: Attaching the Rubber Feet.......................... 15 Figure 5: Aligning the Access Point for Mounting on the Wall................
  • Page 8: Preface

    This guide is intended for customers and/or network administrators who are responsible for installing and maintaining the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point. How This Guide is Organized This guide contains instructions on how to install AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point. Chapter 1 Overview, describes the features, LEDs and ports on the equipment.
  • Page 9: Contacting Allied Telesis

    You can use the Knowledge Base to submit questions to our technical support staff and review answers to previously asked questions. Email and Telephone Support For Technical Support via email or telephone, refer to the Support & Services section of the Allied Telesis web site: http://www.alliedtelesis.com/support/. Warranty...
  • Page 10: Chapter 1: Overview

    Ethernet devices. You administer the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point using the AT-TQ2403 web interface configuration menu. Features The features of the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point include: • High performance up to 108 Mbps data rate •...
  • Page 11: Leds

    AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide Figure 1: Front and Back panels LEDs The system LEDs on the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point are described in Table 1. Table 1: System LEDs...
  • Page 12: Chapter 2: Installation

    Allied Telesis recommends that you have an Allied Telesis-certified RF specialist conduct a site survey to determine the ideal locations for all your Allied Telesis wireless network devices. To conduct a proper site survey, you need to have proper equipment and training.
  • Page 13: Microwave Ovens

    AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide Note: Microwave ovens, cordless telephones, and other access points do not affect network performance of the 802.11a radio. Microwave Ovens Microwave ovens operate in the same frequency band as 802.11g and 802.11b radios; therefore, if you use a microwave oven within range of your wireless network, you may notice network performance degradation.
  • Page 14: Unpacking The Access Point

    To install the antennas, perform the following procedure: Remove the antennas from their package. Locate the antenna connectors in the back of the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point, as shown in Figure 2. Figure 2: Location of the Antenna Connectors...
  • Page 15: Using The Access Point On A Desktop

    You can try repositioning antennas until you get the best signal strength. Using the Access Point on a Desktop You can place the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point on a desktop or other flat surface. To place the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point on a desktop, perform the following procedure: Turn the access point over so that the top is resting on a flat surface.
  • Page 16: Mounting The Access Point On A Metal Surface

    You can install the access point either horizontally or vertically. Mounting the Access Point on a Metal Surface To mount the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point on a metal surface, perform the following procedure: Select a location for the access point.
  • Page 17: Connecting The Access Point To The Lan

    Connecting the Access Point to the LAN To connect the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point to the LAN, perform the following procedure: Locate the RJ45 cable in the box.
  • Page 18: Running Kickstart To Find Access Points On The Network

    Radio, Enterprise Wireless Access Point. KickStart scans the network looking for access points, displays ID details on those it finds, and provides access to the AT-TQ2403 configuration setting in Web Interface. Note: KickStart recognizes and configures only AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point.
  • Page 19: Figure 10: Kickstart Welcome Page

    Note: The KickStart utility only finds AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point. If KickStart does not find the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point you just installed, an informational window is displayed with troubleshooting information about your LAN and power connections.
  • Page 20: Figure 12: Administration Dialog Box

    AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Figure 12: Administration Dialog Box Note: KickStart provides a link to the AT-TQ2403 management software web pages via the IP address of the first access point of each model.
  • Page 21: Warranty Registration

    AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide Figure 14: Basic Settings Page Refer to the AT-TQ2403 Management Software User’s Guide for information about how to configure the basic settings. Warranty Registration After installing your access point, please visit http://www.alliedtelesis.com/support/warranty/ to...
  • Page 22: Chapter 3: Troubleshooting

    AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Chapter 3: Troubleshooting If the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point is not operating correctly, do one of the following: • Rechecking your physical connections. Make sure that power cable and Ethernet cables are inserted tightly and LED lights up correctly.
  • Page 23: Appendix A: Technical Specifications

    AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide Appendix A: Technical Specifications Physical Specifications Dimensions: 176.34 mm x 103.62 mm x 23.20 mm (W x D x H) (6.94 in. x 4.07 in. x .91 in.) Weight: 250 g (8.81 oz.)
  • Page 24: Appendix B: Radio Bands

    AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Appendix B: Radio Bands Allied Telesis’s AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point is capable of operating in the 2.4GHz (IEEE 802.11g/b) and in the 5GHz band (IEEE 802.11a/h) simultaneously.

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