Kenmore 116.21614 Use & Care Manual page 28

MasterProtection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and
manufactured for years of dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here's what
the Agreement _ includes:
[] Parts and tabor needed to help keep products operating properly under normaJ use, not
just defects. Our coverage goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage -- reaJ protection.
[] Expert service by a force of more than 10,0OO authorized Sears service technicians,
which means someone you can trust will be working on your product.
[] Unlimited service coifs and nationwide service, as often as you want us, whenever you
want US,
[] "No-Jemon" guarantee - replacement of your covered product if four or more product
failures occur within twelve months.
[] Product replacement if your covered product can't be fixed.
[] AnnuaJ Preventive Maintenance Check at your request - no extra charge.
[] Fast hetp by phone - we call it Rapid Resolution - phone support from a Sears
representative on aH products. Think of us as a "talking owner's manual."
[] Power surge protection against electrical damage due to power fluctuations.
[] $250 Food LossProtection annually for any food spoilage that is the result of
mechanical failure of any covered refrigerator or freezer.
[] RentaJ reimbursement if repair of your covered product takes longer than promised.
[] 10% discount off the regular price of any non-covered repair service and reJated
installed parts.
Once you purchase the Agreement, a simple phone call is all that if takes for you to schedule
service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase, if you cancel for any reason during
the product warranty period, we will provide a full refund. Or, a prorated refund anytime after
the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call
]-800-827-6655.
Coverage in Canada varies on some items. For full details call Sears Canada at ]-800-361-
6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters,
and other major home items, in the U.S.A. or Canada call ]-800-4-MY-HOME®.
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