R
E I N S T A L L T H E S C A N N E R D R I V E R
instructions.
Sound and Speaker Problems
WARNING:
Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
No sound from speakers
NOTE:
The volume control in MP3 and other media players may override the
Windows volume setting. Always check to ensure the volume on the media
player(s) has not been turned down or off.
C
H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S
shown on the setup diagram supplied with the speakers. If you purchased a sound
card, ensure that the speakers are connected to the card.
E
N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N
setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
A
W
D J U S T T H E
I N D O W S V O L U M E C O N T R O L
in the lower-right corner of your screen. Ensure the volume is turned up and that the
sound is not muted.
D
I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R
speakers is automatically disabled when headphones are connected to the computer's
headphone connector.
T
E S T T H E E L E C T R I C A L O U T L E T
with another device, such as a lamp.
E
L I M I N A T E P O S S I B L E I N T E R F E R E N C E
halogen lamps to check for interference.
R
U N T H E S P E A K E R D I A G N O S T I C S
R
E I N S T A L L T H E S O U N D D R I V E R
or at support.dell.com.
R
H
U N T H E
A R D W A R E
page 135.
No sound from headphones
C
H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N
— See the scanner documentation for
— Ensure the electrical outlet is working by testing it
— Turn off nearby fans, fluorescent lights, or
— See the Dell Technology Guide on your computer
T
— See "Hardware Troubleshooter" on
R O U B L E S H O O T E R
— Ensure the speakers are connected as
— Click or double-click the speaker icon
— Ensure the headphone cable is
Troubleshooting
— See the
— Sound from the
153