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For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM and DCNE w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Trademarks used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel, Pentium, Core, and Celeron are registered trademarks of Intel Corporation in the U.S.
Contents About Your Computer Mini Tower — Front View Mini Tower — Back View Mini Tower — Back Panel Connectors Desktop — Front View Desktop — Back View Desktop — Back Panel Connectors Setting Up Your Computer Quick Setup Installing Your Computer in an Enclosure Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer...
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Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Using Dell Factory Image Restore Using the Operating System Media Contents ......
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Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Index .......
About Your Computer Mini Tower — Front View optical drive optical-drive bay filler panel USB 2.0 connectors (2) power button, power light microphone connector optical-drive eject button floppy drive drive-activity light headphone connector About Your Computer...
Mini Tower — Back View cover-release latch, and cable security slot power cable connector back-panel connectors power supply vent About Your Computer padlock ring voltage selector switch expansion-card slots (4)
Mini Tower — Back Panel Connectors parallel (printer) connector network adapter connector line-out connector USB 2.0 connectors (6) serial connector link-integrity light network-activity light line-in (microphone) connector VGA video connector About Your Computer...
Desktop — Back View expansion-card slots (3) power connector padlock ring back-panel connectors voltage selector switch cover-release latch grip, and security cable slot About Your Computer...
Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. NOTE: Some devices may not be included if you did not order them. 1 Connect the monitor using only one of the following cables: •...
3 Connect the network cable. NOTICE: Ensure that you connect the network cable to the connector identified with the icon shown in the following illustration. 4 Connect the modem. NOTICE: Ensure that you connect the modem to the connector identified with the icon shown in the following illustration.
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5 Connect the power cable(s). 6 Press the power buttons on the monitor and the computer. Setting Up Your Computer...
7 Connect to your network. Internet service wireless router desktop computer with USB wireless adapter Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and affect your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure.
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temperature. For details about your computer’s specifications, see "Specifications — Mini Tower Computer" on page 25 or "Specifications — Desktop Computer" on page 31. • Leave a 10.2-cm (4-in) minimum clearance on all sides of the computer that have air vents to permit the airflow required for proper ventilation. •...
Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection.
NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
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You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers.
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6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
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#154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Setting Up Your Computer ®...
Specifications — Mini Tower Computer NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type Level 2 (L2) cache System Information Chipset DMA channels...
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Memory (continued) Memory capacities Minimum memory Maximum memory Video Type: Integrated VGA (on system board) Discrete (graphics card) Audio Type Expansion Bus Bus type Bus speed connectors connector size connector data width (maximum) Specifications — Mini Tower Computer 512 MB, 1 GB, or 2 GB 512 MB 4 GB Intel G31...
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Expansion Bus (continued) PCI Express connector connector size connector data width (maximum) Drives Externally accessible: Internally accessible Connectors External connectors: Video Network adapter Audio Serial PS/2 Parallel System board connectors: SATA Floppy drive Processor fan Chassis fan PCI Express x16 one x16 (with support for x1) 164 pins 16 PCI Express lanes (x16)
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Connectors (continued) Front panel USB Front panel audio HDA header Processor Memory Power 12 V Power LAN on motherboard (LOM) Controls and Lights Front of computer: Power button Power light Drive activity light Specifications — Mini Tower Computer two 10-pin connectors one 10-pin connector one 775-pin connector two 240-pin connectors...
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Controls and Lights (continued) Back of computer: Link integrity light (on integrated network adapter) Network activity light (on integrated network adapter) Power DC power supply: Wattage Maximum heat dissipation (MHD) Voltage (see the safety information that shipped with your computer for important voltage setting information) Coin-cell battery...
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Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity (noncondensing) Operating Storage Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level Specifications — Mini Tower Computer 40.8 cm (16.1 in) 18.7cm (7.4 in) 43.3 cm (17.0 in) 12.7 kg (28.0 lb) 10°...
Specifications — Desktop Computer NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type Level 2 (L2) cache System Information Chipset DMA channels...
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Memory Type Memory connectors Memory capacities Minimum memory Maximum memory Video Type: Integrated (on system board) Discrete (graphics card) Audio Type Expansion Bus Bus type Bus speed Specifications — Desktop Computer 667-MHz or 800-MHz DDR2 SDRAM; non-ECC memory only 512 MB, 1 GB, or 2 GB 512 MB 4 GB Intel G31...
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Expansion Bus (continued) connectors connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) Drives Externally accessible: Internally accessible Connectors External connectors: Video Network adapter Audio Serial two low-profile connectors, with support for two full- height 6.9-in PCI cards (or one 6.9-in PCI and one 6.9-in PCIe x16 card) if a PCI riser board is used 124 pins...
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Connectors (continued) PS/2 Parallel System board connectors: SATA Floppy drive Processor fan Chassis fan PCI Express x16 Front panel control Front panel USB Front panel audio HDA header Processor Memory Power 12 V Power LAN on motherboard (LOM) Controls and Lights Front of computer: Power button Power light...
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Controls and Lights (continued) Drive activity light Back of computer: Link integrity light (on integrated network adapter) Network activity light (on integrated network adapter) Power DC power supply: Wattage Maximum heat dissipation (MHD) Voltage (see the safety information that shipped with your computer for important voltage setting information)
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Environmental Temperature: Operating Storage Relative humidity (noncondensing) Operating Storage Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level Specifications — Desktop Computer 10° to 35°C (50° to 95°F) –40° to 65°C (–40° to 149°F) 20% to 80% (maximum wet bulb temperature 29°C) 5% to 95% (maximum wet bulb temperature 38°C) 5 to 350 Hz at 0.0002 G 5 to 500 Hz at 0.001 to 0.01 G...
NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com . Using the Hardware Troubleshooter 1 Click the Windows Vista Start button 2 Type hardware troubleshooter in the search field and press <Enter>...
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• Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector.
Lockups and Software Problems NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. The computer does not start up N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T —...
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A program stops responding N D T H E P R O G R A M — 1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager, and click the Applications tab. 2 Click to select the program that is no longer responding, and click End Task.
2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. For more information about the Dell Support Utility, click the question mark...
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Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 1 Insert the Drivers and Utilities media.
Utilities" on page 43). Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. If you install drivers obtained from other sources, your computer might not work correctly.
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4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window.
• Dell Factory Image Restore returns your hard drive to the same operating state as when you purchased the computer. The program deletes all data on the hard drive and removes any programs installed after you received the computer.
Using Microsoft Windows NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore 1 Click Start 2 In the Start Search box, type System Restore and press <Enter>.
For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. The Dell Drivers and Utilities media contains drivers that were installed at the time you ordered your computer.
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NOTE: Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. Reinstalling Windows NOTE: The reinstallation process can take 1 to 2 hours to complete.
Code is located on your computer. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on...
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Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com. ® ® Microsoft Windows Your Microsoft Windows License is located on your computer.
1 See "Tips" on page 37 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 41 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 56.
Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 55, and then see the contact information for your region or go to support.dell.com. DellConnect™...
"Contacting Dell" on page 57. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 56). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
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Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 2 Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need.
Index connecting Internet, 20 modem, 16 monitor, 13 network, 18 network cable, 16 power cables, 17 contacting Dell, 51, 57 Dell contacting, 51, 57 software updates, 41 Support Utility, 41 technical support and customer service, 52 Technical Update Service, 41...
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49 operating system, 49 memory troubleshooting, 39 networks, 18 connecting, 18 operating system Dell Factory Image Restore, 46 media, 47 reinstalling, 49 System Restore, 45 operating system media, 49 operating system product key, 50 Index phone numbers, 57...
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8 back panel connectors, 7-9 front, 7 warranty information, 50 Windows License label, 50 Windows Vista Dell Factory Image Restore, 46 Device Driver Rollback, 43 Program Compatibility wizard, 40 reinstalling, 49 returning to a previous device driver version, 43...
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Windows XP Files and Settings Transfer Wizard, 21 reinstalling, 49 System Restore, 45-46 wizards Files and Settings Transfer Wizard, 21 Program Compatibility wizard, 40 Index...