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KitchenAid KEBS278SSS - 27" Double Wall Oven Technical Manual

27" & 30" electric built-in double oven kebk276s series, kebk206s series, kebs277s series, kebs207s series, kebs278s series, kebs208s series
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KAC-49
TECHNICAL EDUCATION
27˝ & 30˝ ELECTRIC
BUILT-IN

DOUBLE OVEN

MODELS: KEBK276S*, KEBK206S*, KEBS277S*
KEBS207S*, KEBS278S*, KEBS208S*
JOB AID 4317416

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  Summary of Contents for KitchenAid KEBS278SSS - 27" Double Wall Oven

  • Page 1: Double Oven

    KAC-49 TECHNICAL EDUCATION 27˝ & 30˝ ELECTRIC BUILT-IN DOUBLE OVEN MODELS: KEBK276S*, KEBK206S*, KEBS277S* KEBS207S*, KEBS278S*, KEBS208S* JOB AID 4317416...
  • Page 2 FORWARD This Kitchen Aid Job Aid “27˝ & 30˝ Electric Built-In Double Oven” (Part No. 4317416), provides the In-Home Service Professional with information on the installation, operation, and service of the 27˝ & 30˝ Electric Built-In Double Oven. For specific information on the model being serviced, refer to the “Use and Care Guide,”...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page GENERAL ..........................1-1 Oven Safety ........................1-1 Model & Serial Number Designations ................1-2 Model & Serial Number Label And Tech Sheet Locations ..........1-3 Specifications ........................1-4 INSTALLATION INFORMATION .................... 2-1 Installation Requirements....................2-1 Installation Instructions....................... 2-4 PRODUCT OPERATION .......................
  • Page 4 Page COMPONENT TESTING ......................5-1 UPPER OVEN COMPONENTS ..................5-1 Blower Motor ........................5-1 Oven Temperature Sensor ..................... 5-1 Convection Ring Element ....................5-2 Convection Fan Motor ....................5-2 Broil Element ........................5-3 Hidden Bake Element ..................... 5-3 Door Latch Assembly...................... 5-4 Oven Shutdown Thermal Cutoff (TCO) ................
  • Page 5: General

    GENERAL OVEN SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
  • Page 6: Model & Serial Number Designations

    WHIRLPOOL MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER PRODUCT GROUP K = KITCHENAID PRODUCT IDENTIFICATION EB = ELECTRIC BUILT-IN OVEN EH = ELECTRIC BUILT-IN HI SPEED COMBO EM = ELECTRIC BUILT-IN MICRO COMBO EW = ELECTRIC WARMING OVEN/DRAWER...
  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. The Model/Serial Number label and Tech Sheet locations are shown below. Tech Sheet Location (Under Top Cover) Model &...
  • Page 8: Specifications

    Model Number KEBK276SSS, BL, WH KEBK206SSS, BL, WH Model Description Double Built-In Oven Double Built-In Oven Size - Configuration 27˝ 30˝ Feature Level/Series KitchenAid KitchenAid Predecessor Model (Model This KEBC276K KEBC206K Model Replaces) Dimensions Exterior Dimensions Overall Height 50 3/4”...
  • Page 9 Model Number KEBK276SSS, BL, WH KEBK206SSS, BL, WH Lower Oven Cooking System Standard Thermal Standard Thermal Cleaning System Self Cleaning Self Cleaning Lower Oven Liner Finish Blue Porcelain Blue Porcelain Lower Oven Dimensions Lower Oven Volume (cu ft) Lower Oven Height 16˝...
  • Page 10 SPECIFICATIONS Model Number KEBS277SSS, BL, BT, WH KEBS207SSS, BL, BT, WH Model Description Double Built-In Oven Double Built-In Oven Size - Configuration 27˝ 30˝ Feature Level/Series Superba Superba Predecessor Model (Model This KEBC277K KEBC207K Model Replaces) Dimensions Exterior Dimensions Overall Height 50 3/4”...
  • Page 11 Model Number KEBS277SSS, BL, BT, WH KEBS207SSS, BL, BT, WH Lower Oven Cooking System Standard Thermal Standard Thermal Cleaning System Self Cleaning Self Cleaning Lower Oven Liner Finish Blue Porcelain Blue Porcelain Lower Oven Dimensions Lower Oven Volume (cu ft) Lower Oven Height 16˝...
  • Page 12 SPECIFICATIONS Model Number KEBS278SSS, BL, BT, WH KEBS208SSS, BL, BT, WH Model Description Double Built-In Oven Double Built-In Oven Size - Configuration 27˝ 30˝ Feature Level/Series Superba Superba Predecessor Model (Model This KEBC278K KEBC208K Model Replaces) Dimensions Exterior Dimensions Overall Height 50 3/4”...
  • Page 13 Model Number KEBS278SSS, BL, BT, WH KEBS208SSS, BL, BT, WH Lower Oven Cooking System Standard Thermal Standard Thermal Cleaning System Self Cleaning Self Cleaning Lower Oven Liner Finish Blue Porcelain Blue Porcelain Lower Oven Dimensions Lower Oven Volume (cu ft) Lower Oven Height 16˝...
  • Page 14 — NOTES — 1-10...
  • Page 15: Installation Information

    INSTALLATION INFORMATION INSTALLATION REQUIREMENTS TOOLS AND PARTS • Recessed installation area must provide complete enclosure around the recessed Gather the required tools and parts before start- portion of the oven. ing installation. Read and follow the instructions • Grounded electrical supply is required. See provided with any tools listed here.
  • Page 16: Cabinet Dimensions

    Cabinet Dimensions Check with a qualified electrical installer if you are not sure the oven is properly grounded. 27˝ (68.6 cm) and 30˝ (76.2 cm) Ovens IThis oven must be connected to a grounded metal, permanent wiring system. Be sure that the electrical connection and wire size are adequate and in conformance with the National Electrical Code, ANSI/NFPA 70-latest edition or CSA Standards C22.1-94, Canadian Electrical Code, Part 1 and C22.2...
  • Page 17 • Models rated from 7.3 to 9.6 kW at 240 volts • Do not cut the conduit. The length of conduit (5.5 to 7.2 kW at 208 volts) require a separate provided is for serviceability of the oven. 40-amp circuit. Models rated at 7.2 kW and •...
  • Page 18: Installation Instructions

    INSTALLATION INSTRUCTIONS PREPARE BUILT-IN DOUBLE OVEN REMOVE OVEN DOOR 1. Decide on the final location for the oven. IMPORTANT: Use both hands to remove oven Locate existing wiring to avoid drilling into door. or severing wiring during installation. Open the oven door. Locate the oven door latches in both corners of the oven door, and rotate the latches WARNING forward to the unlocked position.
  • Page 19: Make Electrical Connection

    MAKE ELECTRICAL CONNECTION Electrical Connection Options Chart WARNING If your home has: Go to section: 4-wire 4-wire Cable from Home Power Supply ½" (1.3 cm) 3-wire 3-wire Cable from Home Power Supply Electrical Shock Hazard Disconnect power before servicing. ½" Use 8 gauge solid copper wire.
  • Page 20: Install Oven

    INSTALL OVEN 3-Wire Cable from Home Power Supply - U.S. Only WARNING IMPORTANT: Use the 3-wire cable from home power supply where local codes permit a 3-wire connection. Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury.
  • Page 21: Complete Installation

    Securely fasten oven to cabinet using the 10. Check that the door is free to open and #8-14 x 1˝ screws (2 for single oven, 4 for close. If it is not, repeat the removal and double oven) provided. Insert the screws installation procedures.
  • Page 22 Check Operation of Upper Oven Turn power on. When “CLOCK ENTER TIME” appears in the lower oven display touch START. Touch UPPER OVEN to select the oven you are testing. Touch BROIL. Touch START. If oven does not operate, check the fol- lowing: •...
  • Page 23: Product Operation

    PRODUCT OPERATION Double Oven Display A. Upper oven cavity symbol B. Lower oven cavity symbol C. Time of day, timer display A. Oven settings E. Number keys J. Timed cooking B. Upper or lower oven selectors F. Start/control lock K. Self-clean (double oven models only) G.
  • Page 24: Sabbath Mode

    SABBATH MODE To Deactivate: The Sabbath Mode sets the oven(s) to remain The oven(s) can be disabled of the ability to set on in a bake setting until turned off. A timed the Sabbath Mode by repeating the previous Sabbath Mode can also be set to keep the oven steps.
  • Page 25: Convection Broil

    CONVECTION BROIL TEMPERATURE PROBE WARNING A. Broil heat B. Convection fan Burn Hazard During convection broiling, the broil elements Use an oven mitt to remove temperature will cycle on and off in intervals to maintain oven probe. temperature, while the fan constantly circulates Do not touch broil element.
  • Page 26 — NOTES —...
  • Page 27: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the KitchenAid 27˝ & 30˝ Electric Built-In Double Oven. The upper oven components and their locations are shown below. The lower oven component locations are shown on page 4-23.
  • Page 28: Removing The Keypad And User Interface Board

    REMOVING THE KEYPAD AND USER INTERFACE BOARD WARNING Remove the three screws from the front user interface board and remove the user interface board from inner frame. Electrical Shock Hazard Disconnect power before servicing. Interface Board Screws Replace all parts and panels before operating.
  • Page 29: Removing The Oven Appliance Manager

    REMOVING THE OVEN APPLIANCE MANAGER WARNING Unhook and remove the AC wiring conduit connector from the back of the cover (see the photo below). Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 30 Unclip the six tabs from the lower oven Disconnect the wire connectors from the appliance manager and remove it from the oven appliance manager board pins. The housing. wire connector colors are as follows: T3 = OR, RD, YL, BU T4 = 4 BK T5 = OR, RD, YL, BU T10 = BK/WH, BK/WH, BK...
  • Page 31: Removing The Oven Light Transformer

    REMOVING THE OVEN LIGHT TRANSFORMER To remove the oven light transformer: WARNING a) Disconnect the four wire connectors from the transformer terminals. b) Remove the two screws from the trans- former and remove it. Electrical Shock Hazard Disconnect power before servicing. (WIDE) (WIDE) Replace all parts and panels before...
  • Page 32: Removing The Ac Terminal Block

    REMOVING THE AC TERMINAL BLOCK WARNING Remove the nuts from the black, white, and red wires and remove the wires from the terminal block studs. Remove the two mounting screws from the terminal block and remove it from the side cover.
  • Page 33: Removing The Upper Door Latch Assembly

    REMOVING THE UPPER DOOR LATCH ASSEMBLY WARNING Unhook and remove the AC wiring conduit connector from the back of the cover Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Conduit Screw electrical shock.
  • Page 34 Remove the three screws from the appli- 11. Remove the two screws from the door latch ance manager mounting bracket and slide assembly, pull the latch assembly back to back to expose top air duct latch cover. remove the latches from the cutouts, and then lift and pull it forward so that you can access the wiring.
  • Page 35 13. To remove the latch motor, remove the two motor screws from the bottom of the assembly. Latch Motor Screws 14. To remove the door or latch switch, remove the bracket screw. NOTE: You will have to remove the latch motor (in step 9) to access the door or latch switch screws.
  • Page 36: Removing The Upper Broil Element And The Upper Oven Temperature Sensor

    REMOVING THE UPPER BROIL ELEMENT AND THE UPPER OVEN TEMPERATURE SENSOR WARNING Broil Element Screws Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. b) Pull the broil element forward until you can access the wire terminals.
  • Page 37 To remove the oven temperature sen- e) Disconnect the sensor wire connector sor: from the wiring harness. a) Remove the screws from the sensor f) Push the sensor wire connector through bracket. the oven liner hole from the rear of the oven.
  • Page 38: Removing The Upper Convection Ring Element And Convection Fan Motor

    REMOVING THE UPPER CONVECTION RING ELEMENT AND CONVECTION FAN MOTOR To remove the convection ring element: WARNING a) Remove the two screws from the ele- ment brackets. Ring Element Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 39 To remove the convection fan motor: d) Remove the twelve screws from the up- per rear cover and remove the cover. a) Remove the 10mm hex nut from the convection fan blade (left-hand rotation) and remove the blade from the motor shaft.
  • Page 40: Removing The Upper Halogen Light Assembly And Meat Probe Jack

    REMOVING UPPER HALOGEN LIGHT ASSEMBLY AND MEAT PROBE JACK WARNING b) Unclip the lens from the socket and remove the lens. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before Lens Clip operating. Failure to do so can result in death or electrical shock.
  • Page 41 To remove the meat probe jack: a) Remove the nut from the meat probe jack. Remove Access Cover Meat Probe Jack Nut b) Remove the oven from its mounting location (see “Installation Information” in Section 2) and pull it forward so that d) Remove the meat probe jack from the you can access the meat probe jack right side cover.
  • Page 42 REMOVING UPPER BLOWER ASSEMBLY, BLOWER SPEED RESISTOR, AND OVEN THERMAL CUTOFF WARNING Remove the twelve screws from the upper rear cover of the oven and remove the cover. Upper Rear Cover Electrical Shock Hazard (12 Screws) Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 43 To remove the blower speed resistor: To remove the oven thermal cutoff (TCO): Blower Speed Resistors Oven Thermal Cutoff (TCO) Oven Appliance Manager a) Disconnect the two gray wires from the resistor terminals. a) Disconnect the two red wires from the b) Remove the screw from the resistor TCO terminals.
  • Page 44: Removing The Upper Hidden Bake Element

    REMOVING UPPER HIDDEN BAKE ELEMENT WARNING Remove the twelve screws from the upper rear cover and remove the cover. Upper Rear Cover Electrical Shock Hazard (12 Screws) Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 45 Remove the four screws from the hidden bake element bracket. Hidden Bake Element Bracket Screws NOTE: When you remove the hidden bake Hidden Bake Element Bracket Screws element, press down on the front edge of the panel that is below the element so that it does not interfere with the removal.
  • Page 46: Removing Upper Oven Door Glass And Handle

    REMOVING UPPER OVEN DOOR GLASS AND HANDLE Close the oven door to within several inches, Open the upper oven door. lift and pull out on the hinges, and remove Raise the two door hinge tabs to the “un- them from the oven slots. locked”...
  • Page 47 c) Remove the four door handle bracket Handle Brackets & Screws screws and remove the brackets and handle from the door. d) Slide the bottom edge of the outer oven door glass out of the door frame and remove the glass. Outer Door Glass Door Frame 4-21...
  • Page 48: Removing Upper Oven Door Gasket

    REMOVING UPPER OVEN DOOR GASKET Remove the upper oven door (see the pro- Remove the screw from the door gasket cedure on page 4-19). retainer and remove the retainer. Pull the door gasket clips out of the oven liner holes and remove the gasket. Gasket Clip Door Gasket Gasket Retainer Screw...
  • Page 49: Lower Oven Components

    Lower Oven Components Blower Motor Lower Temperature Sensor Blower (on Rear Panel) Door Lock Latch Oven Shutdown Thermal Cutoff (Non-resettable) Halogen Light Convection Ring Element (*) IN/OUT Broil Element Convection Oven Door Glass Fan Motor (*) Door Gasket Halogen Light (2X) Meat Probe (*) Hidden Bake Element (*) For Some Models Only...
  • Page 50: Removing The Lower Door Latch Assembly

    REMOVING THE LOWER DOOR LATCH ASSEMBLY WARNING Conduit Screw Open the upper oven door, remove the Electrical Shock Hazard two flat-head screws from the bottom of Disconnect power before servicing. the control panel frame, and remove the Replace all parts and panels before frame.
  • Page 51 11. Set the control subpanel assembly in its Remove the twelve screws from the upper place on the front of the oven and hold it rear cover of the oven and remove the in place so it does not fall. cover.
  • Page 52 14. Remove the two screws from the door latch 16. To remove the latch motor, remove the assembly, pull the latch assembly back to two motor screws from the bottom of the remove the latches from the cutouts, and assembly. then lift and pull it forward so that you can access the wiring.
  • Page 53: Removing The Lower Broil Element And The Lower Oven Temperature Sensor

    REMOVING THE LOWER BROIL ELEMENT AND THE LOWER OVEN TEMPERATURE SENSOR WARNING Broil Element Screws Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. b) Pull the broil element forward until you can access the wire terminals.
  • Page 54 To remove the oven temperature sen- d) Remove the twelve screws from the low- sor: er rear cover and remove the cover. a) Remove the screws from the sensor bracket. Lower Rear Cover (12 Screws) Temperature Sensor Screws e) Disconnect the sensor wire connector WARNING from the wiring harness.
  • Page 55: Removing The Lower Convection Ring Element And Convection Fan Motor

    REMOVING THE LOWER CONVECTION RING ELEMENT AND CONVECTION FAN MOTOR WARNING To remove the convection ring element: a) Remove the two screws from the ele- ment brackets. Ring Element Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 56 To remove the convection fan motor: d) Remove the twelve screws from the low- er rear cover and remove the cover. a) Remove the 10mm hex nut from the convection fan blade (left-hand rotation) and remove the blade from the motor shaft.
  • Page 57: Removing Lower Halogen Light Assembly And Meat Probe Jack

    REMOVING LOWER HALOGEN LIGHT ASSEMBLY AND MEAT PROBE JACK WARNING b) Unclip the lens from the socket and remove the lens. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before Lens Clip operating. Failure to do so can result in death or c) Remove the halogen bulb from the electrical shock.
  • Page 58 To remove the meat probe jack: a) Remove the nut from the meat probe jack. Remove Access Cover Meat Probe Jack Nut WARNING d) Remove the meat probe jack from the right side cover. e) Disconnect the wires from the meat probe jack terminals.
  • Page 59: Removing Lower Blower Assembly, Blower Seed Resistor, And Oven Thermal Cutoff

    REMOVING LOWER BLOWER ASSEMBLY, BLOWER SPEED RESISTOR, AND OVEN THERMAL CUTOFF WARNING Remove the twelve screws from the upper rear cover of the oven and remove the cover. Upper Rear Cover Electrical Shock Hazard (12 Screws) Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 60 To remove the oven shutdown thermal To remove the blower speed resistor: cutoff (TCO): Blower Speed Resistors a) Remove the twelve screws from the up- per rear cover and remove the cover. Upper Rear Cover (12 Screws) Oven Appliance Manager a) Disconnect the two gray wires from the resistor terminals.
  • Page 61: Removing The Lower Hidden Bake Element

    REMOVING THE LOWER HIDDEN BAKE ELEMENT WARNING Electrical Shock Hazard Disconnect power before servicing. Disconnect the two red wires from the hid- Replace all parts and panels before den bake element terminals. operating. Remove the four screws from the hidden Failure to do so can result in death or bake element cover.
  • Page 62 Bend the hidden bake element cover flaps down as far as possible. Using a single-edge razor blade, cut the insulation blanket along the bracket edge of the hidden bake element. Spread the blanket apart so you can access the bracket screws.
  • Page 63: Removing Lower Oven Door Glass And Handle

    REMOVING LOWER OVEN DOOR GLASS AND HANDLE Open the lower oven door. Raise the two door hinge tabs to the “un- Corner Glass Holder Screws locked” position. Door Hinge Tab Locked (Down) Inner Glass Panels To remove the door handle and outer oven door glass: a) Remove the three inner glass panels (see step 6).
  • Page 64: Removing Lower Oven Door Gasket

    REMOVING LOWER OVEN DOOR GASKET Remove the lower oven door (see the pro- Remove the screw from the door gasket cedure on page 4-35). retainer and remove the retainer. Pull the door gasket clips out of the oven liner holes and remove the gasket. Gasket Clip Door Gasket Gasket Retainer Screw...
  • Page 65: Component Testing

    COMPONENT TESTING UPPER OVEN COMPONENTS Before testing any of the components, • Check all connections before replacing com- perform the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • The most common cause for control failure connectors far enough.
  • Page 66: Convection Ring Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. CONVECTION FAN MOTOR CONVECTION RING ELEMENT Refer to page 4-13 for the procedure for ac- Refer to page 4-12 for the procedure for ac- cessing the convection fan motor.
  • Page 67: Broil Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. HIDDEN BAKE ELEMENT BROIL ELEMENT Outer Inner Outer Element Element Element Refer to page 4-18 for the procedure for ac- Refer to page 4-10 for the procedure for ac- cessing the hidden bake element.
  • Page 68: Door Latch Assembly

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR LATCH ASSEMBLY Refer to page 4-7 for the procedure for access- ing the door latch assembly. Unplug oven or disconnect power.
  • Page 69: Oven Shutdown Thermal Cutoff (Tco)

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. OVEN SHUTDOWN THERMAL OVEN LIGHT TRANSFORMER CUTOFF (TCO) LINE (Primary) Terminals LOAD (Secondary) Terminals Refer to page 4-17 for the procedure for access- Refer to page 4-5 for the procedure for access- ing the oven shutdown thermal cutoff.
  • Page 70: Meat Probe Jack

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. MEAT PROBE JACK BLOWER SPEED RESISTOR Blower Speed Star Washer Resistor Wires Screw Meat Probe Jack Wires Refer to page 4-15 for the procedure for ac- Refer to page 4-16 for the procedure for ac- cessing the meat probe jack.
  • Page 71: Lower Oven Components

    LOWER OVEN COMPONENTS WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR LATCH ASSEMBLY Refer to page 4-24 for the procedure for ac- cessing the door latch assembly.
  • Page 72: Broil Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. BROIL ELEMENT OVEN TEMPERATURE SENSOR Outer Inner Outer Element Element Element Refer to page 4-28 for the procedure for ac- Refer to page 4-27 for the procedure for ac- cessing the oven temperature sensor.
  • Page 73: Convection Ring Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. CONVECTION RING ELEMENT CONVECTION FAN MOTOR Refer to page 4-30 for the procedure for ac- Refer to page 4-29 for the procedure for ac- cessing the convection fan motor.
  • Page 74: Meat Probe Jack

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. BLOWER MOTOR MEAT PROBE JACK Star Washer Meat Probe Jack Wires Refer to page 4-32 for the procedure for ac- Refer to page 4-33 for the procedure for ac- cessing the meat probe jack.
  • Page 75: Blower Speed Resistor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. OVEN SHUTDOWN THERMAL BLOWER SPEED RESISTOR CUTOFF (TCO) Blower Speed Resistor Wires Screw Refer to page 4-34 for the procedure for ac- Refer to page 4-33 for the procedure for ac- cessing the oven shutdown thermal cutoff.
  • Page 76: Hidden Bake Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. HIDDEN BAKE ELEMENT Refer to page 4-35 for the procedure for ac- cessing the hidden bake element. Unplug oven or disconnect power.
  • Page 77: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DIAGNOSTICS IMPORTANT • Is oven in “Sabbath Mode”? If so “SAB” will Electrostatic Discharge (ESD) appear in the digital display.
  • Page 78: Failure/Error Display Codes

    Troubleshooting Key strokes FAILURE / ERROR DISPLAY CODES • Press the Bake key activates Bake relay. Before proceeding with any corrective action, perform the following steps to enter the Diag- • Press Broil key once to activate Outer Broil, nostic mode. press again for Inner Broil.
  • Page 79 WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. FAILURE ERROR FAILURE ERROR (Leftmost (Rightmost MESSAGE/DESCRIPTION (Leftmost (Rightmost MESSAGE/DESCRIPTION 2 Clock 2 Clock 2 Clock 2 Clock SUGGESTED CORRECTIVE ACTION PROCEDURE...
  • Page 80 FAILURE ERROR FAILURE ERROR (Leftmost (Rightmost MESSAGE/DESCRIPTION (Leftmost (Rightmost MESSAGE/DESCRIPTION 2 Clock 2 Clock 2 Clock 2 Clock SUGGESTED CORRECTIVE ACTION PROCEDURE SUGGESTED CORRECTIVE ACTION PROCEDURE Digits) Digits) Digits) Digits) TO VERIFY DOOR LATCH SWITCH/MOTOR ASSEMBLY: LOST COMMUNICATIONS A. While in Diagnostics, press the CLEAN key within the first 120 seconds of power PROCEDURE: Before proceeding, press OFF, OFF, START to enter Diagnostic up to cycle the latch motor to the locked position.
  • Page 81 FAILURE ERROR FAILURE ERROR (Leftmost (Rightmost MESSAGE/DESCRIPTION (Leftmost (Rightmost MESSAGE/DESCRIPTION 2 Clock 2 Clock 2 Clock 2 Clock SUGGESTED CORRECTIVE ACTION PROCEDURE Digits) Digits) SUGGESTED CORRECTIVE ACTION PROCEDURE Digits) Digits) COOK OVEN OVER TEMPERATURE USER INTERFACE/APPLIANCE MANAGER MISMATCH CLEAN OVEN OVER TEMPERATURE PROCEDURE: Before proceeding, press OFF, OFF, START to enter PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes.
  • Page 82: Fahrenheit To Celsius Conversion

    FAHRENHEIT (° F) TO PROGRAMMING THE CAVITY SIZE CELSIUS (° C) CONVERSION A. Unplug oven or disconnect power. The temperature is preset in Fahrenheit, how- B. Wait 10 (ten) seconds, plug in oven or recon- nect power. ever it can be changed to Celsius. C.
  • Page 83: Keypads

    KEYPADS RELAY LOGIC - UPPER AND LOWER OVEN Upper Oven Cavity Display Door Switch State Model Select State Latch Switch State MODES Meat Probe Main Cavity Secondary Cavity Warm Drawer Temperature Temperatue Temperature Temperature Lower Oven Cavity (if applicable) Display BAKE PRE-B BAKE PRE-A BAKE SS...
  • Page 84 THE FOLLOWING COMPONENTS CAN BE TESTED AT THE CONTROL PANEL: UPPER OVEN LOWER OVEN FRONT/REAR/ FRONT/REAR/ CHECK CHECK COMPONENTS RESULTS COMPONENTS RESULTS POINTS POINTS SERVICEABLE SERVICEABLE Door Open = Door Open = P1-5 (BR) to P1-7 Open Circuit P1-2 (BR) to P1-3 Open Circuit Door Switch Front...
  • Page 85: Wiring Diagram & Strip Circuits

    WIRING DIAGRAM & STRIP CIRCUITS WIRING DIAGRAM SYMBOLS GROUND (CHASSIS) RELAY COIL ENCLOSED NOTES: THERMISTOR PLUG WITH FEMALE When replacing the electronic control, be sure to program the � CONNECTOR RELAY OPERATED cavity size. See “Programming the Cavity Size” on page 1. CONTACTS RECEPTACLE WITH BY DOOR...
  • Page 86: Strip Circuits

    STRIP CIRCUITS The following individual circuits are for use in diagnosis, and are shown in the ON position. Do not continue with the diagnosis of the appliance if a fuse is blown, a circuit breaker is tripped, or if there is less than a 240 volt power supply at the wall outlet. BAKE PREHEAT B - BAKE PREHEAT A - BAKE SS BAKE 2000W T3-3...
  • Page 87 BREAD PROOF PREHEAT B - BREAD PROOF PREHEAT A - BREAD PROOF SS BAKE 2000W T3-3 (T5-3) T4-3 (T4-1) OVEN SHUTDOWN THERMAL CUTOFF (NON-RESETTABLE) P10-3 BK/W 105°C (221°F) (P10-1) P10-4 DOUBLE LINE BREAK RELAY UP BLOWER BLOWER SPEED RESISTOR P8-4 P8-1 BLOWER SPEED RESISTOR LOW BLOWER...
  • Page 88 CLEAN P1-5 (P1-2) DOOR SWITCH (ON LATCH ASSY) P1-7 OVEN SHUTDOWN (P1-3) BAKE 2000W LATCH SWITCH THERMAL CUTOFF T3-3 (OPERATED BY MOTOR) (NON-RESETTABLE) (T5-3) 105°C (221°F) OUT BROIL 1450W T3-1 P1-4 (T5-1) (P1-1) IN BROIL 1800W T3-4 T4-3 (T5-4) (T4-1) T4-4 P10-3 BK/W...
  • Page 89: Product Specifications

    WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174...