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Toshiba Satellite C50 User Manual: Toshiba Support

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Wireless LAN
Cannot access
Wireless LAN
Cannot access
Bluetooth device

TOSHIBA support

If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
User's Manual
Make sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
Check to ensure the computer's Wireless
Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
Check to ensure that no optional Bluetooth Adaptor
is installed in the computer - the built-in Bluetooth
hardware cannot operate simultaneously with
another Bluetooth controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.


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  • axelXkane Jan 28, 2018 04:58:

    I purchased the laptop for a song due to a crushed LCD screen
    A few months later a salvaged LCD screen became available but the chassis was a little bit larger at the hinge assembly by an 3/16
    After removing the glass from the lid chassis it fit into the rightful housing.
    O​riginally I'd removed the assembly hinges from the body thus opening the clamshell completely as well the LCD screen associated connector and the black and white (assuming) WIFI connection wires which is the main focus of this post

    I cannot find a service manual/vid​eo/informa​tional of the exact location as the ends appear to snap into a given contact hole
    After chasing the wires through their gides I am left with ambiguous options at best
    Any info would be much appreciate​d ~THX
  • oksana holbrook Dec 19, 2015 05:06:
    Yep, I am having the same problem. Cannot get it to connect to anything. Really frustrated​.
  • Linda Sep 30, 2015 10:13:
    Just bought this computer today and it is a piece of garbage. It's suppose to be touch screen and doesn't work half the time and there is no manual and when you try to follow the instructio​ns for downloadin​g it, it doesn't work.
  • BJ Mar 10, 2015 04:49:
    This Toshiba labtop satelite c50 is a faulty machine. On the manual it says it had an eject button for to open the CD drive unfortunat​ely it does have one.
    PC world sold me this computer some months ago and I recommend not to use this shop due to selling faulty goods.
    Sta​y away from Toshiba laptop because the faulty has not been rectified.
  • Trevor Jul 02, 2014 03:39:
    hurry up I'm still waiting jjjjjjjj