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Toshiba Satellite C50 User Manual: Recovery Hard Disk Drive; Ordering Recovery Discs From Toshiba

User manual.
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If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.
Restoring the pre-installed software from the

Recovery Hard Disk Drive

A portion of the total Hard Disk Drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your Hard Disk Drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your Hard Disk Drive, you may find that it becomes impossible
to setup your computer.
Make sure that the AC adaptor is connected during the restoring process.
When you reinstall the Windows operating system, the hard disk may be
reformatted and all data may be lost.
You can also perform the restoration through PC settings in the operating

Ordering Recovery Discs from TOSHIBA*

You can order Product Recovery discs for your notebook from the
TOSHIBA Europe Backup Media Online Shop.
* Please note that this service is not free-of-charge.
User's Manual
In the Settings charm, click Power and then select Restart.
Hold down 0 (zero) key and then release this key one second after the
computer is power on.
Select Troubleshoot.
Select Reset your PC.
Follow the on screen instructions to finish the recovery.
Click the Settings charm and click Change PC settings.
Click General under PC settings.
Scroll down to Remove everything and reinstall Windows and click
Get started.
Follow the on screen instructions to finish the recovery.



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  • Chris Oct 21, 2018 07:01:
    I purchased a c55 laptop and have no passwords so I can't do anything with it can you help me?
  • axelXkane Jan 28, 2018 04:58:

    I purchased the laptop for a song due to a crushed LCD screen
    A few months later a salvaged LCD screen became available but the chassis was a little bit larger at the hinge assembly by an 3/16
    After removing the glass from the lid chassis it fit into the rightful housing.
    O​riginally I'd removed the assembly hinges from the body thus opening the clamshell completely as well the LCD screen associated connector and the black and white (assuming) WIFI connection wires which is the main focus of this post

    I cannot find a service manual/vid​eo/informa​tional of the exact location as the ends appear to snap into a given contact hole
    After chasing the wires through their gides I am left with ambiguous options at best
    Any info would be much appreciate​d ~THX
  • oksana holbrook Dec 19, 2015 05:06:
    Yep, I am having the same problem. Cannot get it to connect to anything. Really frustrated​.
  • Linda Sep 30, 2015 10:13:
    Just bought this computer today and it is a piece of garbage. It's suppose to be touch screen and doesn't work half the time and there is no manual and when you try to follow the instructio​ns for downloadin​g it, it doesn't work.
  • BJ Mar 10, 2015 04:49:
    This Toshiba labtop satelite c50 is a faulty machine. On the manual it says it had an eject button for to open the CD drive unfortunat​ely it does have one.
    PC world sold me this computer some months ago and I recommend not to use this shop due to selling faulty goods.
    Sta​y away from Toshiba laptop because the faulty has not been rectified.