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User's Manual



   Also See for Toshiba C55-C

   Summary of Contents for Toshiba C55-C

  • Page 1

    User's Manual C55-C/C55D-C L50-C/L50D-C P50-C/P50t-C/P50D-C...

  • Page 2: Table Of Contents

    Using the Touch Screen ............... 4-1 Using the Touch Pad ................4-2 The Keyboard ..................4-3 Optical disc drive .................. 4-5 CyberLink PowerDVD for TOSHIBA ........... 4-12 TOSHIBA Blu-ray Disc Player ............4-14 3D Playback on an External 3D Device ..........4-16 Battery ....................4-19 LAN .......................

  • Page 3

    Utilities and Applications ..............5-1 Special features ..................5-4 TOSHIBA Password Utility ..............5-6 TOSHIBA System Settings ..............5-9 USB Charge ..................5-10 TOSHIBA PC Health Monitor .............. 5-12 TOSHIBA Product Improvement Program ........5-14 TOSHIBA Setup Utility ................ 5-15 Chapter 6 Troubleshooting Problem-solving process ..............

  • Page 4: Chapter 1 Toshiba Legal, Regulatory, And Safety

    © 2015 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI...

  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 8

    Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 9

    Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 10: Following Information Is Only For Turkey

    Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 11: Video Standard Notice


  • Page 12: Energy Star® Program

    Disposing of the computer and the computer's batteries The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. Optical disc drive safety instructions Be sure to check the precautions at the end of this section.

  • Page 13: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain, and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.

  • Page 14

    Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).

  • Page 15: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 16: Safety Icons

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.

  • Page 17

    Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-14...

  • Page 18: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 19: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. Tap the touch screen twice (only for touch screen models).

  • Page 20: Connecting The Ac Adaptor

    Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 21: Opening The Display

    Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.

  • Page 22

    Figure 2-4 Opening the display panel 1. Display panel Product appearance depends on the model you purchased. Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut could damage the computer. Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt.

  • Page 23: Turning On The Power

    When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power.

  • Page 24: Getting To Know Windows

    When it is displayed, be sure to read the license terms and license agreement carefully. Getting to know Windows For detailed information on what is new and how to operate Windows, refer to Get Started in the Start menu. Start menu The Start menu is the launching pad for everything you can do in the Windows operating system, providing easy ways to access your apps, programs, websites and other important information.

  • Page 25: Tablet Mode

    voice, and Cortana answers your questions using information from the Internet. To use Cortana, an internal or external microphone is required. Action center You can review important notifications from apps or Windows in action center, and take action without having to open apps. It also provides quick action buttons to access to most-used settings instantly.

  • Page 26: Turning Off The Power

    Turning off the power The power can be turned off in one of the following modes, either Shut Down Mode, Sleep Mode or Hibernation Mode. Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on.

  • Page 27

    Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 28: Hibernation Mode

    Executing Sleep Mode You can enter Sleep Mode in one of following ways: Click Start -> Power and then select Sleep. Close the display panel. Note that this feature must be enabled within the Power Options. Press the power button. Note that this feature must be enabled within the Power Options.

  • Page 29: Starting Hibernation Mode

    Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.

  • Page 30: System Recovery

    Restoring the pre-installed software from the Recovery Hard Disk Drive If you choose TOSHIBA Maintenance Utility to erase the hard disk drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre-installed software from the recovery partition.

  • Page 31

    To perform this restoration, do the following: When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility.

  • Page 32: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition.

  • Page 33

    Click Start -> Power and then select Restart. Hold down 0 (zero) key and then release this key one second after the computer is power on. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA HDD Recovery. Follow the on-screen instructions to finish the recovery.

  • Page 34: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 35: Left Side

    Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1. DC IN 19V jack 4. Universal Serial Bus (USB 2.0 or 3.0) port* 2. LAN jack 5. Optical disc drive* 3.

  • Page 36: Right Side

    Universal Serial Bus One or two Universal Serial Bus ports, which (USB 2.0 or 3.0) port comply to the USB 2.0 or 3.0 standard, are provided on the left side of the computer. The USB port type might vary depending on the model you purchased.

  • Page 37: Back

    Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the Memory media section for more information. Keep foreign metal objects, such as screws, staples, and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

  • Page 38: Underside

    Figure 3-4 The back of the computer 1. Battery pack Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack, refer to the Battery section.

  • Page 39: Front With The Display Open

    Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the surface of the cooling vents using a soft cloth.

  • Page 40

    Figure 3-7 Top side of the touch screen model 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone* 11. Keyboard 5. Wireless communication antennas 12. NFC (Near Field Communication) (not shown) detection area* 6.

  • Page 41

    For more information regarding Wireless LAN, refer to the Legal Footnotes section. Display screen 39.6 cm (15.6") LCD screen, is configured with one of the following resolutions depending on the model you purchased: HD, 1366 horizontal x 768 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels UHD, 3840 horizontal x 2160 vertical pixels Be aware that, when the computer is operating...

  • Page 42: Internal Hardware Components

    Battery pack This computer includes a battery pack inside. However, do not attempt to dismount or replace it by yourself. Contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected.

  • Page 43

    Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section. Hard Disk Drive or The capacity of the hard disk drive varies Solid-State Drive depending on the model. Note that part of the hard disk overall capacity is reserved as administration space.

  • Page 44

    Graphics Processing Graphics processing unit (GPU) performance Unit might vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), refer to Legal Footnotes...

  • Page 45: Power Condition Descriptions

    NVIDIA Graphics Controllers. However, Toshiba does not guaranty compatibility of such NVIDIA drivers with your device. TOSHIBA shall not be liable for any damage resulting from NVIDIA’s drivers. Hence, your device shall not be covered under TOSHIBA’s limited warranty.

  • Page 46: Power Indicator

    DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected. The following indicator conditions should be noted: Flashing amber The battery charge is low. The AC adaptor must be connected to recharge the battery.

  • Page 47: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 48: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action center.

  • Page 49: The Keyboard

    The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard. You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking System Settings -> Function Key under TOSHIBA group in All apps. User's Manual...

  • Page 50

    "Special function mode" allows you to use special functions without pressing the FN key. Special Standard F1- Function function mode F12 mode FN + F1 Allows you to search your computer, the web, or within an app. FN + F2 Decreases the brightness of the display panel in individual steps.

  • Page 51: Optical Disc Drive

    Those toast notifications are enabled by default. You can disable them in the Function Key settings. To access it, click System Settings -> Function Key under TOSHIBA group in All apps. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...

  • Page 52: Using The Optical Disc Drive

    Blu-ray™ Writer drive In addition to the above formats, Blu-ray™ Writer drive supports BD-ROM, BD-ROM DL, BD-R, BD-R DL, BD-RE and BD-RE DL. Using the optical disc drive The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor.

  • Page 53: Removing Discs

    Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer covers the disc tray slightly. Therefore, you must turn the disc at an angle when you place it in the disc tray.

  • Page 54: Writable Discs

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. Push the center of the disc tray to close it.

  • Page 55: Important Message

    This might cause you to either lose data or incur other damage to the drive or media. Disclaimer TOSHIBA does not assume responsibility for the following: Damage to any disc that might be caused by writing or rewriting with this product.

  • Page 56: Before Writing Or Rewriting

    Based on TOSHIBA limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect write or rewrite success rates. Also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.

  • Page 57: When Writing Or Rewriting

    BD-RE: Panasonic Corporation BD-RE DL: Panasonic Corporation BD-R TL: TDK Corporation BD-RE TL: Panasonic Corporation Some types and formats of DVD-R DL and DVD+R DL discs might be unreadable. Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be read.

  • Page 58: Cyberlink Powerdvd For Toshiba

    Close all other applications when using the CyberLink PowerDVD for TOSHIBA. Do not open any other applications or carry out any other operations during video playback. Playback might stop or not function properly in some situations.

  • Page 59

    Display Devices & Audio If the video image is not displayed on an external display or television, stop the CyberLink PowerDVD for TOSHIBA, and change the screen resolution. To change the screen resolution, click Control Panel -> Appearance and Personalization -> Display -> Adjust resolution under Windows System group in All apps.

  • Page 60: Toshiba Blu-ray Disc Player

    CyberLink PowerDVD for TOSHIBA Help. Press the F1 key when CyberLink PowerDVD for TOSHIBA is launched. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player. Notes on Use This software can only be used on Windows operating system.

  • Page 61

    Setting Tab). When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly. To play back video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port.

  • Page 62: 3d Playback On An External 3d Device

    TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual. Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and click the Help button. 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models.

  • Page 63

    The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...

  • Page 64

    The protection of intellectual property rights is essential for TOSHIBA. In this respect, TOSHIBA underlines that the Player should not be used in a manner infringing such rights.

  • Page 65: Battery

    The RTC battery of the computer is a lithium ion battery and must be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled, or disposed of.

  • Page 66: Charging The Batteries

    Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate, and the battery life might be shortened.

  • Page 67: Monitoring Battery Capacity

    The battery is nearly completely discharged. In this instance, leave the AC adaptor connected for a few minutes and the battery should begin charging. The DC IN/Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time.

  • Page 68: Extending Battery Life

    How often and for how long you use the Hard Disk Drive and external disk drives, for example, optical disc How much charge the battery contained to begin with How you use optional devices, such as a USB device, to which the battery supplies power Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on...

  • Page 69: Lan

    The computer might have built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled (only for models equipped with the memory module cover).

  • Page 70: Additional Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.

  • Page 71: Installing A Memory Module

    Hold down the F2 key and then release this key one second after the computer is power on. The TOSHIBA Setup Utility will load. In the TOSHIBA Setup Utility screen, select Exit -> Disable Built-in Battery, and Power Off. Remove the AC adaptor, all cables, and peripherals connected to the computer.

  • Page 72

    Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-7 Seating the memory module 1.

  • Page 73: Removing A Memory Module

    Hold down the F2 key and then release this key one second after the computer is power on. The TOSHIBA Setup Utility will load. In the TOSHIBA Setup Utility screen, select Exit -> Disable Built-in Battery, and Power Off. Remove the AC adaptor, all cables, and peripherals connected to the computer.

  • Page 74: Memory Media

    Do not touch the connectors on the memory module or on the computer. Debris on the connectors might cause memory access problems. Figure 4-9 Removing the memory module 1. Latches Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed.

  • Page 75

    Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 76: Media Care

    Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty.

  • Page 77: Removing Memory Media

    Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-11 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure that the memory media is oriented properly before you insert it.

  • Page 78: External Display

    External Display Your computer video capabilities can be enhanced with additional displays. External displays allow you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer.

  • Page 79: Wireless Display

    Do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and replug it, wait at least 5 seconds before you replug the HDMI cable again.

  • Page 80: Security Lock

    including TVs as extended screens wirelessly. With Wireless display, documents, streamed/local media contents, or other online contents can be shared wirelessly with others. To use Wireless display, either one of the following devices is required: A compatible external display with built-in support for Wireless display. An external display with HDMI port and a Wireless display adaptor.

  • Page 81: Optional Toshiba Accessories

    Figure 4-13 Security lock 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or...

  • Page 82

    On the Levels tab, move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. SmartAudio Your computer contains SmartAudio, a powerful program that allows you to configure your audio software to enhance and personalize your listening experience.

  • Page 83: Video Mode

    Manufactured under license from DTS Licensing Limited. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Control Panel -> Appearance and Personalization -> Display -> Change display settings under Windows System group in All apps. If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen.

  • Page 84: Chapter 5 Utilities And Advanced Usage

    This utility allows you to set a password in order Utility to restrict access to the computer. To access this utility, click Password Utility under TOSHIBA group in All apps. TOSHIBA System This utility allows you to customize your Settings hardware settings according to the way you work with the computer and the peripherals you use.

  • Page 85

    Disc™. It has an on-screen interface and functions. To start this utility, click TOSHIBA Blu- ray Disc Player under TOSHIBA group in All apps. For details on how to use TOSHIBA Blu- ray Disc Player, see the help file. TOSHIBA eco Utility This computer is equipped with "eco mode".

  • Page 86

    TOSHIBA group in All apps. For details on this utility, see the help file. Chroma Tune for Chroma Tune for TOSHIBA is a utility that allows TOSHIBA color setting of your computer. To access this utility, click Chroma Tune for TOSHIBA under Portrait Displays group in All apps.

  • Page 87: Special Features

    You might not have all the software listed in this section depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.

  • Page 88

    Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a...

  • Page 89: Toshiba Password Utility

    In this instance, all unsaved data in memory will be lost. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User's Manual...

  • Page 90: User Password

    User Password To start the utility, click the following items under TOSHIBA group in All apps: Password Utility -> User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.

  • Page 91: Supervisor Password

    If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.

  • Page 92: Toshiba System Settings

    To run TOSHIBA System Settings, click System Settings under TOSHIBA group in All apps. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition, there are also three buttons: OK, Cancel and Apply.

  • Page 93: Usb Charge

    Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click System Settings -> Sleep and Charge under TOSHIBA group in All apps. Move the slider to enable or disable the Sleep and Charge function.

  • Page 94

    When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply might be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function might not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it.

  • Page 95: Toshiba Pc Health Monitor

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health (for models with battery), and the system cooling, informing you of significant system conditions.

  • Page 96: Starting The Toshiba Pc Health Monitor

    You can disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 97: Toshiba Product Improvement Program

    The TOSHIBA Product Improvement Program or it's use does not in any way expand or modify TOSHIBA obligations under its standard limited warranty. TOSHIBA standard limited warranty terms and limitations apply.

  • Page 98: Toshiba Setup Utility

    TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings. To enter the TOSHIBA Setup Utility, do the following: Save your work.

  • Page 99: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 100: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.

  • Page 101: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 102: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...

  • Page 103: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.

  • Page 104: Internal Display Panel

    The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. TOSHIBA Setup Utility by using the following steps: Launch the TOSHIBA Setup Utility. Refer to TOSHIBA Setup Utility section for further information.

  • Page 105: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive might be fragmented.

  • Page 106: Memory Media Card

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 107: Touch Pad

    Touch Pad is either To access it, click Control Panel -> Hardware too sensitive or not and Sound -> Mouse under Windows System sensitive enough. group in All apps. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual...

  • Page 108: Usb Mouse

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.

  • Page 109

    Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.

  • Page 110: Sound System

    Refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-12...

  • Page 111: External Monitor

    Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 112: Wireless Lan

    Bluetooth device is turned Check to ensure that no optional Bluetooth Adaptor is installed in the computer. The built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...

  • Page 113: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 114: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 380 (w) x 259.9 (d) x 22.5/22.5 (h) millimeters Approximately 380 (w) x 259.9 (d) x 23.5/23.5 (h)

  • Page 115: Ac Power Cord And Connectors

    Power Requirements AC adaptor 100-240V AC 50 Hz or 60 Hz (cycles per second) Computer 19V DC AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used.

  • Page 116: Information For Wireless Devices

    For the United States and Canada, two-pin plug configuration must be a 2-15P (250 V) or 1-15P (125 V) and three-pin plug configuration must be 6-15P (250 V) or 5-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A.

  • Page 117: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes that Wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 118: Card Specifications

    If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 119: Bluetooth Wireless Technology

    Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.

  • Page 120: Worldwide Operation

    Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.

  • Page 121

    Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...

  • Page 122

    Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.

  • Page 123

    The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 124

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 125: Device Authorization

    (1) (2) (3) 2.4: This equipment uses a frequency of 2.4 GHz. FH: This equipment uses FH-SS modulation. 1: The interference range of this equipment is less than 10m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems.

  • Page 126: Nfc Regulatory Information

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of June 2015 Austria Belgium...

  • Page 127: Legal Footnotes

    Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 128

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 129: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 130: Vcci Class B Information (japan Only)

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed is lower than the theoretical maximum speed.

  • Page 131

    All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit." ( ) The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission.

  • Page 132

    This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (

  • Page 133: Freetype License Issues

    The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] FreeType License Issues The FreeType Project LICENSE ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by...

  • Page 134

    All rights reserved. """ Please replace <year> with the value from the FreeType version you actually use. Legal Terms ============ 0. Definitions -------------- Throughout this license, the terms `package`, `FreeType Project`, and `FreeType archive` refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project`, be they named as alpha, beta or final release.

  • Page 135

    Redistribution of source code must retain this license file (`FTL.TXT`) unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.

  • Page 136: Index

    Index AC adaptor additional 4-35 Equipment checklist 2-1 connecting 2-3 DC IN 19V jack 3-2 External monitor problems 6-13 ASCII characters 4-5 Graphics Processing Unit Battery 3-11 extending life 4-22 monitoring capacity 4-21 real-time clock 4-19 save mode 5-5 Hard disk drive automatic power off 5-5 Bluetooth 7-6 HDMI out port 3-4...

  • Page 137

    6-5 inserting 4-30 Power 6-4 removing 4-31 Real-Time Clock 6-6 Sound system 6-12 TOSHIBA support 6-15 Memory media slot 4-28 Touch Pad 6-9 USB device 6-10 Moving the computer 1-12 USB mouse 6-10 MultiMediaCard removing 4-31...

  • Page 138

    USB device problems 6-10 Video mode 4-37 Video RAM 3-10 Web Camera 3-7 Wireless communication 7-4 User's Manual Index-3...

This manual also for:

C55d-c, L50-c, P50-c, P50t-c, L50d-c, P50d-c

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