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User's Manual



   Also See for Toshiba C55-C

   Summary of Contents for Toshiba C55-C

  • Page 1

    User's Manual C55-C/L50-C/P50-C...

  • Page 2: Table Of Contents

    Using the Touch Screen ............... 4-1 Using the Touch Pad ................4-2 The Keyboard ..................4-3 Optical disc drives ................4-6 CyberLink PowerDVD for TOSHIBA ........... 4-12 TOSHIBA Blu-ray Disc Player ............4-14 3D Playback on an External 3D Device ..........4-17 Battery ....................4-19 LAN .......................

  • Page 3

    Utilities and Applications ..............5-1 Special features ..................5-5 TOSHIBA Password Utility ..............5-7 TOSHIBA System Settings ..............5-10 USB Charge ..................5-11 TOSHIBA PC Health Monitor .............. 5-13 TOSHIBA Setup Utility ................ 5-14 System Recovery ................5-15 Chapter 6 Troubleshooting Problem-solving process ..............

  • Page 4: Chapter 1 Toshiba Legal, Regulatory, And Safety

    © 2015 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI...

  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 8

    Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 9

    Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 10: Following Information Is Only For Turkey

    Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 11: Video Standard Notice


  • Page 12: Energy Star® Program

    Disposing of the computer and the computer's batteries The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. Optical disc drive safety instructions Be sure to check the precautions at the end of this section.

  • Page 13: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain, and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.

  • Page 14

    Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).

  • Page 15: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 16: Safety Icons

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.

  • Page 17

    Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-14...

  • Page 18: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 19: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. Tap the touch screen twice (only for touch screen models).

  • Page 20: Connecting The Ac Adaptor

    Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 21

    Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region.

  • Page 22: Opening The Display

    Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Product appearance depends on the model you purchased. Plug the power cord into a live wall outlet.

  • Page 23: Turning On The Power

    Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.

  • Page 24: Getting To Know Windows

    Figure 2-5 Turning on the power 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.

  • Page 25

    Power Options icon The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode. You can click the power icon ( ) on the upper right of the Start screen and then select the mode you want. Charms Use the Windows charms to start apps, find documents, set up system components, and perform most other computing tasks.

  • Page 26: Turning Off The Power

    Sign-in options Windows offers a number of sign-in options including Password ( PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. If you have multiple sign-in methods set for a user account, you can select an option on the Windows login screen by clicking sign-in options.

  • Page 27: Sleep Mode

    Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 28: Hibernation Mode

    Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.

  • Page 29: Starting Hibernation Mode

    To prevent data loss, do not install or remove a memory module while the computer is in Hibernation Mode (only for models equipped with the memory module cover). To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices.

  • Page 30

    Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer takes a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.

  • Page 31: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 32: Left Side

    Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1. DC IN 19V jack 4. Universal Serial Bus (USB 2.0 or 3.0) port* 2. LAN jack 5. Optical disc drive* 3.

  • Page 33: Right Side

    Universal Serial Bus One or two Universal Serial Bus ports, which (USB 2.0 or 3.0) port comply to the USB 2.0 or 3.0 standard, are provided on the left side of the computer. The USB port type might vary depending on the model you purchased.

  • Page 34: Back

    Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the Memory media section for more information. Keep foreign metal objects, such as screws, staples, and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

  • Page 35: Underside

    Figure 3-4 The back of the computer 1. Battery pack Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack, refer to the Battery section.

  • Page 36: Front With The Display Open

    Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the surface of the cooling vents using a soft cloth.

  • Page 37

    Figure 3-7 Top side of the touch screen model 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone* 11. Keyboard 5. Wireless communication antennas 12. NFC (Near Field Communication) (not shown) detection area* 6.

  • Page 38

    For more information regarding Wireless LAN, refer to the Legal Footnotes section. Display screen 39.6 cm (15.6") LCD screen, is configured with one of the following resolutions depending on the model you purchased: HD, 1366 horizontal x 768 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels UHD, 3840 horizontal x 2160 vertical pixels Be aware that, when the computer is operating...

  • Page 39: Internal Hardware Components

    Battery pack This computer includes a battery pack inside. However, do not attempt to dismount or replace it by yourself. Contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected.

  • Page 40

    To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking PC Health Monitor under TOSHIBA group in the Apps view, and then click PC Information. Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section.

  • Page 41: Intel Display Power Saving Technology

    Video RAM The memory in the graphics adaptor of the computer, used to store the image displayed on a bitmap display. The amount of Video RAM available depends on the system memory of the computer. Click Control Panel -> Appearance and Personalization ->...

  • Page 42

    Click Power and then select On Battery from the drop-down menu under Power in the upper-left corner. Click Disable under Display Power Saving Technology. Click Apply. If you want to enable this feature, click Enable under Display Power Saving Technology. ®...

  • Page 43: Power Condition Descriptions

    NVIDIA Graphics Controllers. However, Toshiba does not guaranty compatibility of such NVIDIA drivers with your device. TOSHIBA shall not be liable for any damage resulting from NVIDIA’s drivers. Hence, your device shall not be covered under TOSHIBA’s limited warranty.

  • Page 44: Power Indicator

    Power indicator Check the Power indicator to determine the power status of the computer. The following indicator conditions should be noted: White Indicates that power is being supplied to the computer and the computer is turned on. Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition.

  • Page 45: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 46: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings).

  • Page 47: The Keyboard

    Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch Swipe from the left edge: shows your recently opened apps. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar.

  • Page 48: Function Keys

    You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking System Settings -> Keyboard under TOSHIBA group in the Apps view. "Special function mode" allows you to use special functions without pressing the FN key.

  • Page 49: Windows Special Keys

    Those toast notifications are disabled by default. You can enable them in the TOSHIBA Function Key application. To access it, click Function Key under TOSHIBA group in the Apps view. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...

  • Page 50: Optical Disc Drives

    Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you can generate these characters using their specific ASCII codes. Hold down the ALT key. Using the numeric keypad, type the ASCII code of the character you require.

  • Page 51

    Grasp the disc tray gently and pull until it is fully opened. Figure 4-2 Pressing the eject button and pulling the disc tray open 1. Eject button 2. Disc tray Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1.

  • Page 52: Removing Discs

    If the disc is not seated properly when the disc tray is closed, the disc might be damaged. Also, the disc tray might not open fully when you press the eject button. Removing discs To remove the disc, do the following: Do not press the eject button while the computer is accessing the optical disc drive.

  • Page 53: Writable Discs

    Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. CD-R discs can be written only once. The recorded data cannot be erased or changed. CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once.

  • Page 54: Before Writing Or Rewriting

    Based on TOSHIBA limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect write or rewrite success rates. Also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.

  • Page 55: When Writing Or Rewriting

    DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media)

  • Page 56: Cyberlink Powerdvd For Toshiba

    Close all other applications when using the CyberLink PowerDVD for TOSHIBA. Do not open any other applications or carry out any other operations during video playback. Playback might stop or not function properly in some situations.

  • Page 57

    Do not lock the computer using the Windows logo ( ) + L keys when running the CyberLink PowerDVD for TOSHIBA. The CyberLink PowerDVD for TOSHIBA does not have a parental control function. Carry out the installation/uninstallation of the CyberLink PowerDVD for TOSHIBA under a user account with administrator rights.

  • Page 58: Toshiba Blu-ray Disc Player

    CyberLink PowerDVD for TOSHIBA Help. Press the F1 key when CyberLink PowerDVD for TOSHIBA is launched. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player. Notes on Use This software can only be used on Windows operating system.

  • Page 59

    Setting Tab). When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly. To play back video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port.

  • Page 60

    TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual. Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and click the Help button. User's Manual...

  • Page 61: 3d Playback On An External 3d Device

    3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback function can play back 3D video content, and your 2D home video content and other 2D content created by you (DVD or video file) in 3D using real-time 2Dto3D conversion.

  • Page 62

    The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...

  • Page 63: Battery

    The 3D effect differs between individuals. Refrain from or stop viewing and check your equipment settings, if you can see doubly-substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images. Still, if you cannot see correctly, refrain from or stop viewing.

  • Page 64: Care And Use Of The Battery Pack

    The RTC battery of the computer is a lithium ion battery and must be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled, or disposed of.

  • Page 65: Battery Charging Notice

    Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer. If you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Battery charging notice The battery might not begin charging immediately under the following conditions:...

  • Page 66: Maximizing Battery Operating Time

    With repeated discharges and recharges, the battery capacity will gradually decrease. In view of this, it is noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time The usefulness of a battery depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on:...

  • Page 67: Lan

    Turn off the computer's power. Disconnect the AC adaptor and turn on the computer's power. If it does not turn on then go to Step 4. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged.

  • Page 68: Additional Memory Module

    If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.

  • Page 69: Installing A Memory Module

    Hold down the F2 key and then release this key one second after the computer is power on. The TOSHIBA Setup Utility will load. In the TOSHIBA Setup Utility screen, select Exit -> Disable Built-in Battery, and Power Off. Remove the AC adaptor, all cables, and peripherals connected to the computer.

  • Page 70

    Slide your fingernail or a thin object under the cover and lift it off. Figure 4-6 Removing the memory module cover 1. Screw 2. Memory module cover Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.

  • Page 71: Removing A Memory Module

    Hold down the F2 key and then release this key one second after the computer is power on. The TOSHIBA Setup Utility will load. In the TOSHIBA Setup Utility screen, select Exit -> Disable Built-in Battery, and Power Off. Remove the AC adaptor, all cables, and peripherals connected to the computer.

  • Page 72: Memory Media

    Do not touch the connectors on the memory module or on the computer. Debris on the connectors might cause memory access problems. Figure 4-9 Removing the memory module 1. Latches Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed.

  • Page 73

    Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 74: Media Care

    Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty.

  • Page 75: Removing Memory Media

    Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-11 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure that the memory media is oriented properly before you insert it.

  • Page 76: External Display

    External Display Your computer video capabilities can be enhanced with additional displays. External displays allow you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer.

  • Page 77: Wireless Display

    Do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and replug it, wait at least 5 seconds before you replug the HDMI cable again.

  • Page 78: Security Lock

    including TVs as extended screens wirelessly. With Wireless display, documents, streamed/local media contents, or other online contents can be shared wirelessly with others. To use Wireless display, either one of the following devices is required: A compatible external display with built-in support for Wireless display. An external display with HDMI port and a Wireless display adaptor.

  • Page 79: Optional Toshiba Accessories

    Figure 4-13 Security lock 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or...

  • Page 80

    On the Levels tab, move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. SmartAudio Your computer contains SmartAudio, a powerful program that allows you to configure your audio software to enhance and personalize your listening experience.

  • Page 81: Video Mode

    Manufactured under license from DTS Licensing Limited. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Control Panel -> Appearance and Personalization -> Display -> Change display settings under Windows System group in the Apps view. If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen.

  • Page 82: Chapter 5 Utilities And Advanced Usage

    For details on this utility, see the help file. TOSHIBA Password This utility allows you to set a password in order Utility to restrict access to the computer. To access this utility, click Password Utility under TOSHIBA group in the Apps view. User's Manual...

  • Page 83

    Disc™. It has an on-screen interface and functions. To start this utility, click TOSHIBA Blu- ray Disc Player under TOSHIBA group in the Apps view. For details on how to use TOSHIBA Blu-ray Disc Player, see the help file. TOSHIBA eco Utility This computer is equipped with "eco mode".

  • Page 84

    TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...

  • Page 85

    To change the settings, click Audio Enhancement under TOSHIBA group in the Apps view. Chroma Tune for Chroma Tune for TOSHIBA is a utility that allows TOSHIBA color setting of your computer. To access this utility, click Chroma Tune for TOSHIBA in the Apps view.

  • Page 86: Special Features

    You might not have all the software listed in this section depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.

  • Page 87

    HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic This feature automatically shuts down the system Sleep/Hibernation...

  • Page 88: Toshiba Password Utility

    In this instance, all unsaved data in memory will be lost. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User's Manual...

  • Page 89: User Password

    User Password To start the utility, click the following items under TOSHIBA group in the Apps view: Password Utility -> User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.

  • Page 90: Supervisor Password

    If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.

  • Page 91: Toshiba System Settings

    To run TOSHIBA System Settings, click System Settings under TOSHIBA group in the Apps view. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition, there are also three buttons: OK, Cancel and Apply.

  • Page 92: Usb Charge

    Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click System Settings -> Sleep and Charge under TOSHIBA group in the Apps view. Move the slider to enable or disable the Sleep and Charge function.

  • Page 93

    When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply might be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function might not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it.

  • Page 94: Toshiba Pc Health Monitor

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health (for models with battery), and the system cooling, informing you of significant system conditions.

  • Page 95: Toshiba Setup Utility

    Follow the instructions displayed on-screen in the message. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.

  • Page 96: System Recovery

    Restoring the pre-installed software from the Recovery Hard Disk Drive If you choose TOSHIBA Maintenance Utility to erase the hard disk drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre-installed software from the recovery partition.

  • Page 97

    To perform this restoration, do the following: When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility.

  • Page 98: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition.

  • Page 99

    Make sure that the AC adaptor is connected during the restoring process. When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. Click the power icon ( ) on the Start screen and then select Restart.

  • Page 100: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 101: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.

  • Page 102: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 103: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired...

  • Page 104: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.

  • Page 105: Internal Display Panel

    The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. TOSHIBA Setup Utility by using the following steps: Launch the TOSHIBA Setup Utility. Refer to TOSHIBA Setup Utility section for further information.

  • Page 106: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive might be fragmented.

  • Page 107: Memory Media Card

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 108: Touch Pad

    To access it, click Control Panel -> Hardware too sensitive or not and Sound -> Mouse under Windows System sensitive enough. group in the Apps view. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual...

  • Page 109: Usb Mouse

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.

  • Page 110

    Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.

  • Page 111: Sound System

    Refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-12...

  • Page 112: External Monitor

    Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 113: Wireless Lan

    Bluetooth device is turned Check to ensure that no optional Bluetooth Adaptor is installed in the computer. The built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...

  • Page 114: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 115: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 380 (w) x 259.9 (d) x 22.5/22.5 (h) millimeters Approximately 380 (w) x 259.9 (d) x 23.5/23.5 (h)

  • Page 116: Ac Power Cord And Connectors

    Power Requirements AC adaptor 100-240V AC 50 Hz or 60 Hz (cycles per second) Computer 19V DC AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used.

  • Page 117: Information For Wireless Devices

    For the United States and Canada, two-pin plug configuration must be a 2-15P (250 V) or 1-15P (125 V) and three-pin plug configuration must be 6-15P (250 V) or 5-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A.

  • Page 118: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes that Wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 119: Card Specifications

    If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 120: Bluetooth Wireless Technology

    Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.

  • Page 121: Worldwide Operation

    Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.

  • Page 122

    Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...

  • Page 123

    Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.

  • Page 124

    The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 125

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 126: Device Authorization

    (1) (2) (3) 2.4: This equipment uses a frequency of 2.4 GHz. FH: This equipment uses FH-SS modulation. 1: The interference range of this equipment is less than 10m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems.

  • Page 127: Nfc Regulatory Information

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of March 2015 Austria Belgium...

  • Page 128: Legal Footnotes

    Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 129

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 130: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 131: Vcci Class B Information (japan Only)

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed is lower than the theoretical maximum speed.

  • Page 132

    All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit." ( ) The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission.

  • Page 133

    This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (

  • Page 134: Freetype License Issues

    The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] FreeType License Issues The FreeType Project LICENSE ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by...

  • Page 135

    All rights reserved. """ Please replace <year> with the value from the FreeType version you actually use. Legal Terms ============ 0. Definitions -------------- Throughout this license, the terms `package`, `FreeType Project`, and `FreeType archive` refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project`, be they named as alpha, beta or final release.

  • Page 136

    Redistribution of source code must retain this license file (`FTL.TXT`) unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.

  • Page 137: Index

    Index AC adaptor additional 4-35 Equipment checklist 2-1 connecting 2-3 DC IN 19V jack 3-2 External monitor problems 6-13 ASCII characters 4-6 Graphics Processing Unit Battery 3-11 extending life 4-22 monitoring capacity 4-21 real-time clock 4-19 save mode 5-6 Hard disk drive automatic power off 5-6 Bluetooth 7-6 HDMI out port 3-4...

  • Page 138

    6-5 inserting 4-30 Power 6-4 removing 4-31 Real-Time Clock 6-6 Sound system 6-12 TOSHIBA support 6-15 Memory media slot 4-28 Touch Pad 6-9 USB device 6-10 Moving the computer 1-12 USB mouse 6-10 MultiMediaCard removing 4-31...

  • Page 139

    USB device problems 6-10 Video mode 4-37 Video RAM 3-11 Web Camera 3-7 Wireless communication 7-4 User's Manual Index-3...

This manual also for:

L50-c, P50-c

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