Download Print this page

Toshiba Satellite C50 User Manual

User manual
Hide thumbs


Table of Contents
User's Manual


Table of Contents

  Also See for Toshiba Satellite C50

  Summary of Contents for Toshiba Satellite C50

  • Page 1 User's Manual C50/C50D/C55/C55D...
  • Page 2: Table Of Contents

    Using the Touch Pad ................4-1 The Keyboard ..................4-2 Optical disc drives ................4-4 TOSHIBA VIDEO PLAYER ..............4-11 TOSHIBA Blu-ray Disc Player ............4-13 3D Playback on an External 3D Device ..........4-15 Battery ....................4-20 LAN ....................... 4-26 Additional memory module ..............
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-4 TOSHIBA Password Utility ..............5-6 TOSHIBA System Settings ..............5-9 TOSHIBA Media Player by sMedio TrueLink+ ........5-10 TOSHIBA PC Health Monitor .............. 5-11 System Recovery ................5-12 Chapter 6 Troubleshooting Problem solving process ..............
  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 9: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 10: Video Standard Notice

  • Page 11 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit ("...
  • Page 12 This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 13: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 14: Optical Disc Drive Safety Instructions

    To prevent direct exposure to the laser beam, do not try to open the enclosure. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be User's Manual 1-11...
  • Page 15 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 16: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 17: Safety Icons

    Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.
  • Page 18 Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-15...
  • Page 19: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 20: Using Your Computer For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 21: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 22 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in this User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 23: Opening The Display

    Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow.
  • Page 24: Turning On The Power

    When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status.
  • Page 25: Getting To Know Windows

    When it is displayed, be sure to read the License Terms carefully. Getting to know Windows For detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you can do in the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
  • Page 26: Turning Off The Power

    Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Windows Store Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications at the click of your mouse.
  • Page 27: Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 28: Hibernation Mode

    To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options. To use the Hybrid Sleep function, configure it in the Power Options. Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature.
  • Page 29: Starting Hibernation Mode

    Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed.
  • Page 30 Click Power Options and then click Choose what the power button does or Choose what closing the lid does. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid. Click the Save changes button. Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive.
  • Page 31: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.
  • Page 32: Left Side

    Power indicator The Power indicator glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white. Wireless The Wireless communication indicator glows communication amber when the Bluetooth or Wireless LAN indicator functions are turned on.
  • Page 33: Right Side

    DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
  • Page 34 Figure 3-3 The right side of the computer 1. Headphone jack 5. HDMI out port* 2. Microphone jack 6. LAN jack* 3. Universal Serial Bus (USB 2.0 or 3.0) 7. External RGB monitor port* port* 4. Universal Serial Bus (USB 2.0 or 3.0) 8.
  • Page 35: Back

    HDMI out port HDMI out port can connect with Type A connector HDMI cable. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE-TX).
  • Page 36: Underside

    Underside The following figures show the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-5 The underside of the computer 1. Battery lock 3. Memory module slot 2.
  • Page 37: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 3-6 The front of the computer with the display panel open 1.
  • Page 38 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Some models are equipped with a Web Camera. Do not point the web camera directly at the sun.
  • Page 39: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop -> Desktop Assist (in taskbar) -> Support & Recovery -> PC Health Monitor, and then click PC Information.
  • Page 40 SSD is a large-capacity storage media which uses Solid-State Memory in place of a magnetic disk of the hard disk. Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the...
  • Page 41 For more information regarding Graphics Processing Unit (GPU), please refer to the Legal Footnotes section. Graphics Control ® Some NVIDIA graphics models may include NVIDIA Optimus™ technology feature. ® NVIDIA Optimus™ technology intelligently optimizes notebook performance by seamlessly switching between a discrete NVIDIA GPU for great graphics performance and an Intel integrated graphics chip for sustained battery life.
  • Page 42: Intel Display Power Saving Technology

    Intel ® Display Power Saving Technology Intel GPU models may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled as the factory...
  • Page 43: Power Condition Descriptions

    Select PowerPlay™ under Power. Select Enable PowerPlay™ check box, and then select the Enable Vari-Bright™ check box. If you want to improve the picture quality under the conditions mentioned above, adjust the setting towards Maximize Quality or disable this feature. Power Condition Descriptions Power conditions The computer's operating capability and battery charge status are affected...
  • Page 44: Power Indicator

    Flashing amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery. Amber Indicates the AC adaptor is connected and the battery is charging. White Indicates the AC adaptor is connected and the battery is fully charged.
  • Page 45: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Pad The Touch Pad located in the palm rest may support the following gestures: Tap once on the Touch Pad to activate an item, such as an app.
  • Page 46: The Keyboard

    Some of the Touch Pad operations described in this section are only supported in certain applications. The Keyboard The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. There are different types of keys, specifically typewriter keys, function keys, soft keys, Windows special keys and the keypad overlay.
  • Page 47: Function Key

    You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking Desktop -> Desktop Assist (in taskbar) -> Tools & Utilities -> System Settings -> Keyboard. "Special function mode" allows you to use special functions without pressing the FN key.
  • Page 48: Generating Ascii Characters

    Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assist (in taskbar) -> Tools &...
  • Page 49: Using Optical Disc Drives

    Blu-ray™ Combo drive In addition to the above formats, Blu-ray™ Combo drive supports BD-ROM and BD-ROM DL. Blu-ray™ Writer drive In addition to the above formats, Blu-ray™ Writer drive supports BD-R, BD- R DL, BD-RE and BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™...
  • Page 50: Removing Discs

    Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.
  • Page 51: Writable Discs

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. Push the center of the disc tray to close it.
  • Page 52: Important Message

    - this may cause you to either lose data or incur other damage to the drive or media. Disclaimer TOSHIBA does not assume responsibility for the following: Damage to any disc that may be caused by writing or rewriting with this product.
  • Page 53: Before Writing Or Rewriting

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 54: When Writing Or Rewriting

    DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd. (for 3x and 5x speed media) BD-R: Panasonic Corporation BD-R DL: Panasonic Corporation BD-RE: Panasonic Corporation...
  • Page 55: Toshiba Video Player

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows 8.
  • Page 56 Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running.
  • Page 57: Toshiba Blu-Ray Disc Player

    TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player.
  • Page 58 When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly. To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port.
  • Page 59: 3D Playback On An External 3D Device

    TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual. Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and click the Help button. 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models.
  • Page 60 2D home video and other 2D contents you created, in 3D according to your personal preferences. The TOSHIBA VIDEO PLAYER is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D.
  • Page 61 The protection of intellectual property rights is essential for TOSHIBA. In this respect, TOSHIBA underlines that the Player should not be used in a manner infringing such rights. It is your...
  • Page 62 The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...
  • Page 63 Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message].
  • Page 64: Battery

    Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery.
  • Page 65: Charging The Batteries

    TOSHIBA as replacements. The computer's RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 66: Battery Charging Notice

    Battery type Power off Power on Battery pack 3 hours max 3~5 hours (24Wh, 3 cell) Battery pack 3 hours max 3~5 hours (48Wh, 6 cell) Battery pack 4 hours max 4~5 hours (67Wh, 6 cell high capacity) Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation.
  • Page 67: Maximizing Battery Operating Time

    Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.
  • Page 68: Extending Battery Life

    Battery type Sleep Mode Shut Down Mode Battery pack about 1.5 days about 22 days (24Wh, 3 cell) Battery pack about 3 days about 43 days (48Wh, 6 cell) Battery pack about 4 days about 63 days (67Wh, 6 cell high capacity) Extending battery life To maximize the life of your battery packs:...
  • Page 69: Removing The Battery Pack

    This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps. Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it could be lost. In Hibernation Mode, data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed.
  • Page 70: Lan

    Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.
  • Page 71: Additional Memory Module

    Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.
  • Page 72: Installing A Memory Module

    Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode. c. Wake-up on LAN is enabled.
  • Page 73 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-8 Removing the memory module cover 1. Screw 2. Memory module cover Product appearance depends on the model you purchased. User's Manual 4-29...
  • Page 74 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-9 Seating the memory module 1.
  • Page 75: Removing A Memory Module

    Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-10 Seating the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. Install the battery pack - refer to Replacing the battery pack section, if...
  • Page 76: Memory Media

    Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.
  • Page 77 Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions.
  • Page 78: Media Care

    Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows.
  • Page 79: Inserting Memory Media

    Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) face down. Insert the memory media into the memory media slot on the front of the computer.
  • Page 80: External Display

    Do not remove only the miniSD/microSD Card while leaving the adaptor in the memory media slot. External Display Your computer video capabilities can be enhanced with additional displays. External displays allows you to share your desktop or extend the desktop area.
  • Page 81 The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. To connect an HDMI-compatible display device, follow the steps as detailed below: As the port operation of all HDMI display devices have not been confirmed, some HDMI display devices may not function properly.
  • Page 82: Security Lock

    2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device.
  • Page 83: Optional Toshiba Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit DDR3/DDR3L-1600/1866 memory modules can easily be installed in the computer.
  • Page 84: Volume Mixer

    Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, click Desktop and right click on the speaker icon on the Taskbar, and then select Open Volume Mixer from the sub menu.
  • Page 85: Video Mode

    DTS Sound DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog. DTS Sound is provided with some models. It provides the following features: Immersive surround sound with bass and dialog enhancement Broad sweet spot with elevated sound image...
  • Page 86: Chapter 5 Utilities And Advanced Usage

    Assist (in taskbar). Furthermore, some utilities can also be launched from Start screen and desktop shortcut. TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier.
  • Page 87 To access this utility, click Desktop -> Desktop Assist (in taskbar) -> Tools & Utilities -> System Settings. TOSHIBA HDD TOSHIBA HDD Accelerator is a utility that can Accelerator improve hard drive access performance by using part of the main memory of the computer as a cache.
  • Page 88 To access this utility, click Desktop -> Desktop Assist (in taskbar) -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file. TOSHIBA Blu-ray This software is provided for playback of Blu-ray Disc Player Disc™.
  • Page 89: Special Features

    TOSHIBA Resolution+ Plug-in for Windows Media Player - Help. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. To access the Power Options, click Desktop -> Desktop Assist (in taskbar) ->...
  • Page 90 Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a...
  • Page 91: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items:...
  • Page 92: Toshiba Password Utility

    Password Utility -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc. Set (button) Click this button to register a password. After a password is set, you will be prompted to enter it when you start the computer.
  • Page 93: Supervisor Password

    If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.
  • Page 94: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop -> Desktop Assist (in taskbar) -> Tools & Utilities -> System Settings. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 95: Toshiba Media Player By Smedio Truelink

    Make sure to restart your computer immediately to apply these changes. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.
  • Page 96: Toshiba Pc Health Monitor

    Click My Local Library on the Start Page of TOSHIBA Media Player. Click a video file to playback. The steps for playing a music file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player.
  • Page 97: System Recovery

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD/SSD.
  • Page 98: Creating Recovery Media

    Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU.
  • Page 99 Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps below: When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost.
  • Page 100: Recovery Hard Disk Drive

    If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.
  • Page 101 Visit on the Internet. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order. User's Manual 5-16...
  • Page 102: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 103: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 104: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 105: Hardware And System Checklist

    If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
  • Page 106: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 107 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 108: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration.
  • Page 109: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive may be...
  • Page 110: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 111: Usb Mouse

    Control Panel -> Hardware and Sound -> sensitive enough. Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance the system might be busy - Try...
  • Page 112: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 113: Sound System

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 114 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 115: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 116: Where To Write

    Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit on the Internet. User's Manual 6-15...
  • Page 117: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 380 (w) x 242 (d) x 30.8/33.35 (h) millimeters (not including parts that extend beyond the main body).
  • Page 118: Ac Power Cord And Connectors

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors...
  • Page 119: Certification Agencies

    Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...
  • Page 120: Information For Wireless Devices

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy.
  • Page 121 Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 122: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
  • Page 123: Worldwide Operation

    such as computers, printers and mobile phones. When it is enabled, Bluetooth provides the wireless personal area network environment which is safe and trustworthy, that is quick and easy. You cannot use the computer's built-in Bluetooth functions and an external Bluetooth adaptor simultaneously.
  • Page 124 Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund.
  • Page 125 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 126 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 127 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 128: Device Authorization

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of March 2013 Austria...
  • Page 129: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at for details). CPU performance may also vary from specifications due to design configuration.
  • Page 130: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 131: Copy Protection

    This is a normal phenomenon for all batteries. To purchase a new battery pack, see the accessories information that is shipped with your computer. Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 10 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and...
  • Page 132: Index

    Index hinges 3-8 opening 2-5 screen 3-8 AC adaptor additional 4-39 Display controller 3-10 connecting 2-3 DC IN 19V jack 3-3 Documentation list 2-1 Dual Pointing Device ASCII characters 4-4 Touch Pad 6-9 DVD Super Multi drive using Battery writing extending life 4-24 monitoring capacity 4-22 real time clock 3-10, 4-20...
  • Page 133 6-5 inserting 4-35 Power 6-4 removing 4-35 Real Time Clock 6-7 Sound system 6-12 TOSHIBA support 6-14 Memory media slot 4-32 Touch Pad 6-9 USB device 6-11 Moving the computer 1-13 USB mouse 6-10 MultiMediaCard removing 4-35...
  • Page 134 2-9 System automatic 5-5 Sound system problems 6-12 TOSHIBA Desktop Assist 5-1 USB device problems 6-11 Video mode 4-41 Video RAM 3-10 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...