Onboard Troubleshooting - Dell Powerconnect W-ClearPass Hardware Appliances Deployment Manual

Select one of the following options in the Reset Type drop-down list:
Delete all client certificates – Removes all client certificates from Certificate Management. The certificate
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authority's root certificate, intermediate certificate, profile signing certificate, and any server certificates are not
affected. The provisioning settings for iOS and Onboard-capable devices are not modified.
Delete all certificates – Removes all certificates from Certificate Management, including the certificate
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authority's root certificate, intermediate certificate, profile signing certificate, and any server certificates. The
default certificate authority certificate will be recreated. The provisioning settings for iOS and Onboard-capable
devices are not modified.
Re-create the Onboard weblogin page – Select this option to create the default device_provisioning Web login
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page, if it has been deleted or has been modified and no longer functions correctly. All certificates and settings
are left unmodified.
Delete all certificates and reset configuration to factory defaults – Removes all certificates from Certificate
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Management, including the certificate authority's root certificate, intermediate certificate, profile signing
certificate, and any server certificates. The provisioning settings for iOS and Onboard-capable devices are restored
to the default settings. The default certificate authority will be recreated.
Mark the Reset the specified items check box to indicate that the reset operation should be performed, and then
click Reset to Factory Defaults to perform the operation.

Onboard Troubleshooting

If you encounter a problem that is not listed here, refer to the
check each of the configuration steps listed there.
iOS Device Provisioning Failures
Symptom: Device provisioning fails on iOS with the message "The server certificate for https://... is invalid".
Dell Networking W-ClearPass Guest 6.0 | Deployment Guide
"Onboard Deployment Checklist " on page 66 and
Onboard Troubleshooting | 131