Customer Name And Customer Name Range - Oracle Territory Management Implementation Manual

Oracle Defect Management
I
Oracle Sales and Marketing
I
Oracle Service
I
Trade Management
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The following table describes a small sample of both resource and transaction
qualifiers.
Example of Predefined Territory Qualifiers
Application Type
Defect Management
Sales
Trade Management
Service

5.2.1.2 Customer Name and Customer Name Range,

Among all the transaction qualifiers, there are three which should be explained to
avoid confusion:
Customer Name
I
Customer Name Range
I
Customer Name
This transaction qualifier defines a customer name.
Customer Name Range
In contrast to a Customer Name qualifier, a Customer Name Range qualifier is used
to indicate more than one customer (or customer names) by entering appropriate
values. This qualifier captures a range of the business names.
Example
Business World Worldwide has the following branches and subsidiaries: Business
World Motor, Business World Book, Business World Service, USA Business World,
Russia Business World, and UK Business World. You can use the Customer Name
Range qualifier to group similar customer names together by using the following
values:
Qualifier Type
Defect Transactions
Account
Trade Account
Service Request
Qualifier Name
Product
Customer Name Range
State
Request Type
Phase II: Setting Up Territories 5-3
Qualifiers