Table 4–3 Sales Qualifiers
Transaction
Type
Territory Qualifier
Service Item
Service Request
Service Request
Service Request
Language
Support Site
Service Request
VIP Customers
Service Request
Account Code
Account
Area Code
Account
City
Account
Country
Account
County
Account
Customer Name
Account
Customer Name
Account
Range
Number of
Account
Employees
Postal Code
Account
Province
Account
State
Account
Task Priority
Task
Task Status
Task
Task Type
Task
Service Territory Qualifiers
Mapping to Oracle Service
Not currently used in 11.5.8 and
prior
Language Field on SR Form.
Support Site on SR Form. Derived
from JTF Tables.
Not currently used by SR
Customer Name + Address of
customer on a SR or Task
Same from address of customer on
a SR or Task
Same from address of customer on
a SR or Task
Same from address of customer on
a SR or Task
Same from address of customer on
a SR or Task
Organization
Organization
Total Employees of customer
Same from address of customer on
a SR or Task
Same from address of customer on
a SR or Task
Same from address of customer on
a SR or Task
Task Priority of task
Task Status of task
Task Type of task
Phase I: Territory Planning 4-21
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