Troubleshooting - Yamaha DSP-AX863SE Owner's Manual

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TROUBLESHOOTING

Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized
Yamaha dealer or service center.
■ General
Problem
This unit fails to turn
The power cable is not connected or the
on or enters the
plug is not completely inserted.
standby mode soon
The speaker impedance setting is incorrect. Set the speaker impedance to match your speakers.
after the power is
The protection circuitry has been activated. Make sure that all speaker wire connections on this
turned on.
This unit has been exposed to a strong
external electric shock (such as lightning or
strong static electricity).
No sound.
Incorrect input or output cable connections. Connect the cables properly. If the problem persists,
The optimizer microphone is connected.
Audio input jack select is set to "HDMI",
"COAX/OPT" or "ANALOG".
Audio input jack select is set to
"ANALOG" while playing a source
encoded in Dolby Digital or DTS.
No appropriate input source has been
selected.
Speaker connections are not secure.
The front speakers to be used have not been
selected properly.
The volume is turned down.
The sound is muted.
Signals this unit cannot reproduce are
being input from a source component, such
as a CD-ROM.
The HDMI components connected to this
unit do not support the HDCP copy
protection standards.
"S.AUDIO" is set to "OTHER" and
"HDMI" audio signals are not being played
back on this unit.
No picture.
The output and input for the picture are
connected to different types of video jacks.
Non-standard video signals are input.
The sound suddenly
The protection circuitry has been activated
goes off.
because of a short circuit, etc.
The sleep timer has turned this unit off.
The sound is muted.
Sound is heard from
Incorrect cable connections.
the speaker on one
side only.
Incorrect settings in "SP LEVEL".
98
En
Troubleshooting
Cause
Connect the power cable firmly.
unit and on all speakers are secure and that the wires
for each connection do not touch anything other than
their respective connections.
Set this unit to the standby mode, disconnect the power
cable, plug it back in after 30 seconds and then use this
unit normally.
the cables may be defective.
Disconnect the optimizer microphone.
Set Audio input jack select to "AUTO".
Set Audio input jack select to "AUTO" or
"COAX/OPT".
Select an appropriate input source with the INPUT
selector on the front panel (or the input selector
buttons on the remote control).
Secure the connections.
Select the front speakers by pressing A SPEAKERS
on the front panel repeatedly.
Turn up the volume.
Press G MUTE or G VOLUME +/– on the remote
control to resume audio output and then adjust the
volume.
Play a source whose signals can be reproduced by this
unit.
Connect HDMI components that support the HDCP
copy protection standards.
Set "S.AUDIO" to "DSP-AX863SE" in "MANUAL
SETUP".
Set "VIDEO CONV." to "ON" or connect your source
components in the same way as you connect your
video monitor to this unit.
Check that the speaker impedance setting is correct.
Check that the speaker wires are not touching each
other and then turn this unit back on.
Turn this unit on, and play the source again.
Press G MUTE or G VOLUME +/– on the remote
control to resume audio output.
Connect the cables properly. If the problem persists,
the cables may be defective.
Adjust the "SP LEVEL" settings.
Remedy
See
page
27
14
20-26
31
43
43
41, 42
14
42
44
18
82
79
27, 95
44
14
70

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