Troubleshooting; What To Do When - Brother P-touch PT-2030 User Manual

TROUBLESHOOTING

Problem
The screen 'locks', or
the P-touch labeler
does not respond
normally.
The display remains
blank after turning on
the power.
The LCD messages
are displayed in a
foreign language.
The label is not
printed after pressing
the Print key.
The label is not
printed correctly.
The ink ribbon is
separated from the
ink roller.
The P-touch labeler
stops while printing a
label.
Label files saved
previously are now
empty.
55

What to do when...

What to do when...
Refer to "Resetting the P-touch Labeler" on page 53 and
reset the internal memory to the initial settings. If resetting
the P-touch labeler does not solve the problem, disconnect
the AC adapter and remove the batteries for more than 10
minutes.
Check that the batteries are correctly installed and that the
AC adapter designed exclusively for your P-touch labeler
(provided) is correctly connected.
Refer to "Setting Language and Unit" on page 19 to select
your desired language.
• Check that text has been entered and that the tape
cassette is installed correctly with sufficient tape
remaining.
• If the tape is bent, cut off the bent section and thread the
tape through the tape exit slot.
• If the tape is jammed, remove the tape cassette and then
pull out the jammed tape and cut it. Check that the end of
the tape passes through the tape guide before reinstalling
the tape cassette.
• Remove the tape cassette and reinstall it, pressing it firmly
until it clicks into place.
• If the print head is dirty, clean it with a cotton swab or
optional print head cleaning cassette (TZ-CL4).
If the ink ribbon is broken, replace
the tape cassette. If not, leave the
tape uncut and remove the tape
cassette, then wind the loose ink
ribbon onto the spool as shown in
the figure.
• Replace the tape cassette if striped tape is visible, as this
indicates that you have reached the end of the tape.
• Replace all batteries or connect the AC adapter directly to
the P-touch labeler.
All files stored in the internal memory are deleted if the
batteries are weak or the AC adapter was disconnected.
Solution
Spool