Internet fax and fax to server features (67 pages)
Summary of Contents for Brother MFC-7340
USER’S GUIDE MFC-7340 MFC-7450 MFC-7440N MFC-7840N MFC-7840W Version A ARL/ASA/NZ...
Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
Sleep time...................... 23 LCD contrast......................23 Dial prefix......................24 Setting up the prefix number ................. 24 Changing the prefix number ................24 Security features Security........................25 TX Lock (MFC-7340 and MFC-7440N only)..........25 Turning the TX Lock on/off ................26 Memory Security (MFC-7450 only)..............26...
Secure Function Lock (MFC-7840N and MFC-7840W only) ......28 Setting lock ....................31 Restricting dialling....................32 Dial pad restriction ..................32 One Touch restriction ..................32 Speed Dial restriction ..................32 Section II Fax Sending a fax How to fax......................34 Entering fax mode ..................34 Sending a fax from the ADF ................34 Sending a fax from the scanner glass ............34 Cancelling a fax in progress ................35 Broadcasting .......................35...
External and extension telephones..............54 Operation from extension telephones............54 For Fax/Tel mode only...................54 Connecting an external or extension telephone ..........54 Using a non-Brother cordless external handset ..........55 Using remote codes..................55 Dialling and storing numbers How to dial ......................56 Manual dialling....................56 One touch dialling..................
Remote retrieval ....................64 Setting a remote access code ...............64 Using your remote access code ..............64 Retrieving fax messages ................65 Changing the fax forwarding number ............65 Remote fax commands..................66 Polling Polling receive .....................67 Secure polling....................67 Delayed polling ....................67 Sequential polling ..................68 Polled transmit ....................68 Setup for polled transmit................68 Setup for polled transmit with a secure code..........69...
® For Macintosh ....................83 Section V Appendixes Safety and legal Choosing a location .....................86 Important information...................87 Safety precautions..................87 IEC60825-1+A2:2001 Specification ..............90 Disconnect device ..................90 LAN connection (For MFC-7440N, MFC-7840N and MFC-7840W)....90 Radio interference ..................90 ® International ENERGY STAR Compliance Statement ........
Packing and shipping the machine ..............141 Menu and features On-screen programming..................142 Menu table....................142 Memory storage...................142 Menu keys ......................142 How to access the menu mode ..............143 Menu table ......................144 Entering text.......................157 Specifications General ......................158 Print media......................160 Fax........................161 Copy ........................163 Scan........................164 Print ........................165 Interfaces ......................165 Computer requirements ..................166 Consumable items .....................168...
Section I General General information Loading paper and documents General setup Security features...
Using the Accessing the documentation Software User’s Guide and Network User’s Thank you for buying a Brother machine! Guide Reading the documentation will help you make the most of your machine. This User’s Guide does not contain all the Symbols and conventions...
Software User’s Guide and Network User’s Guide in HTML To view the documentation, from the Start format. menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the program This format is recommended for group, and then click User’s Guides in viewing on your computer.
Guide and Quick Setup Guide. The PDF format is recommended for printing the manuals. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
General information How to find scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning in Chapter 9 Using ControlCenter2 in Chapter 10 Network Scanning in Chapter 11 ® ®...
Chapter 1 1 Fax and telephone keys: 5 Dial pad Hook Use these keys to dial telephone and fax Press before dialing if you want to make sure a numbers and as a keyboard for entering fax machine will answer, and then press Start. information into the machine.
Loading paper and documents Loading paper and Loading paper in the paper tray print media The machine can feed paper from the Printing on plain paper, recycled standard paper tray or manual feed slot. paper or transparencies from the When you put paper into the paper tray, note paper tray the following: Pull the paper tray completely out of the...
Chapter 2 Fold out the support flap (1) to prevent Note paper from sliding off the face-down (For Asia) For Legal size paper, press the output tray. release button in the bottom of the paper tray and then pull out the back of the paper tray.
Loading paper and documents Open the manual feed slot cover. Printing on thick paper, bond paper, labels and envelopes When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.
Chapter 2 Using both hands, slide the manual feed Note slot paper guides to the width of the • Put the paper into the manual feed slot paper that you are going to use. with the side to be printed face up. •...
Loading paper and documents Unprintable area Unprintable area for faxes and copies The printable area of your machine begins at 1 3 mm approximately 3 mm from the top and bottom 2 2 mm and 2 mm from both sides of the paper. Note (For copies) The unprintable area shown above is for a single copy or a 1 in 1 copy...
Chapter 2 Acceptable paper and other print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, bond paper, recycled paper, transparencies, labels or envelopes. For best results, follow the instructions below: Use paper made for plain paper copying.
Loading paper and documents Type and size of paper Manual Feed Slot The manual feed slot can hold a sheet with a The machine loads paper from the installed size of 76.2 to 220 mm wide and 116 to standard paper tray or manual feed slot. 406.4 mm long.
Chapter 2 Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 75-90 gsm Thickness 80-110 µm Roughness Higher than 20 sec. Stiffness 90-150 cm /100 Grain direction Long grain Volume resistivity -10e Surface resistivity -10e ohm-cm Filler CaCO...
CAUTION above, they may damage your machine. This damage is not covered under any DO NOT use envelopes: Brother warranty or service agreement. • that are damaged, curled, wrinkled or an unusual shape • that are extremely shiny or textured Envelopes •...
Label sheets should not exceed the paper machine. This damage is not covered weight specifications described in this User’s under any Brother warranty or service Guide. Labels exceeding this specification agreement. may not feed or print correctly and may cause damage to your machine.
Loading paper and documents Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). Using the automatic document feeder (ADF) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.
Chapter 2 Using the scanner glass CAUTION (Flatbed) If the document is a book or is thick do not You can use the scanner glass to fax, copy or slam the cover or press on it. scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 297 mm long.
General setup Mode timer Press Stop/Exit. Paper size The machine has three mode keys on the control panel: Fax, Scan, and Copy. (For Oceania) You can set how much time the machine You can use seven sizes of paper for printing takes after the last Copy or Scan operation to copies: A4, Letter, Executive, A5, A6, B5 and return to Fax mode default.
Chapter 3 Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press Menu, 1, 4, 3. You can choose a ring volume level from a range of settings, from High to Off. Press a or b to choose Off, Low, Med or While in Fax mode press to adjust...
General setup Setting daylight Sleep time savings time Setting the sleep time reduces power consumption by turning off the fuser while the You can set the machine to change for machine is idle. Daylight Savings Time. If you choose On, it You can choose how long the machine must will reset the time forward one hour and if you be idle (from 00 to 99 minutes) before it goes...
Chapter 3 Dial prefix Enter a new prefix number using the dial pad (up to 5 digits). Press OK. The dial prefix setting will automatically dial a predefined number before every fax number Press Stop/Exit. you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send.
If the LCD shows Verify:, re-enter the new password. Sending faxes Press OK. Copying Press Stop/Exit. PC printing Scanning Note • To print the faxes in memory, turn off TX Lock. • If you forget the TX Lock password, please call your Brother dealer for service.
If you enter the wrong password, the LCD • If you forget the Memory Security shows Wrong Password and stays password, please call your Brother dealer. offline. The machine will stay in TX Lock mode until the registered password is Press Menu, 1, 8, 1.
Security features Changing your memory security Turning memory security off password Press Menu. Press Menu, 1, 8, 1. Enter the registered four-digit password. Press OK. Press a or b to choose Set Password. Memory Security is automatically turned Press OK. off and the LCD shows the date and Enter the registered four-digit password.
Changing the password for the Make a careful note of your password. If you administrator forget it, please call your Brother dealer for service. Press Menu, 1, 8, 1. Print includes PC-Fax Send as well as all print jobs.
Security features Setting up the Public user Setting up restricted users You can set up the Public user. Public users You can set up users with restrictions and a do not need to enter a password. password. Press Menu, 1, 8, 1. Note You must disable at least one function to Press a or b to choose Setup User.
Chapter 4 Turning Secure Function Lock on/off Switching Users If you enter the wrong password when This setting allows a restricted user to log on following the instructions below, the LCD will the machine when Secure Function Lock is show Wrong Password. Re-enter the turned on.
Press OK. Make a careful note of your password. If you Enter your four-digit password. forget it, please call your Brother dealer. Press OK. While Setting Lock is On, you cannot change the following settings without a password: Enter a four-digit number for the new password.
Chapter 4 Restricting dialling Speed Dial restriction This feature is to prevent users from sending Press Menu, 2, 6, 3. a fax or call to a wrong number by mistake.You can set the machine to restrict Press a or b to choose Off, dialling by using the dial pad, One Touch and Enter # twice or On.
Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote fax options Polling Printing reports...
Sending a fax How to fax Sending a fax from the scanner glass Entering fax mode You can use the scanner glass to fax the pages of a book, or a single page at a time. To enter fax mode press (Fax), and The documents can be up to Letter or A4 size.
Sending a fax Cancelling a fax in progress Cancelling a broadcast in progress Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling While broadcasting you can cancel the fax or sending, the LCD will show currently being sent or the whole broadcast 2.Exit, press 1 to cancel the 1.Clear...
Chapter 5 Additional sending 3.Urgent 4.Confidential operations Instead of using one of the preset comments, you can enter two personal messages of your Sending faxes using multiple own, up to 27 characters long. Use the chart settings on page 157 for help entering characters. (See Composing your own comments Before you send a fax, you can change any on page 36.)
Sending a fax Contrast Enter two digits to show the number of pages you are sending. Press OK. For most documents the default setting of For example, enter 0, 2 for 2 pages or 0, Auto will give the best results. It 0 to leave the number of pages blank.
Chapter 5 Changing fax resolution Dual access The quality of a fax can be improved by You can dial a number, and start scanning the changing the fax resolution. Resolution can fax into memory—even when the machine is be changed for the next fax or for all faxes. sending from memory, receiving faxes or printing PC data.
Sending a fax Delayed fax Sending in real time for all faxes Make sure you are in Fax mode You can store up to 50 faxes in the memory to be sent within a twenty four hour period. Press Menu, 2, 2, 5. Make sure you are in Fax mode Press a or b to choose On.
Chapter 5 Checking and cancelling Out of memory message waiting jobs If you get an Out of Memory message while scanning the first page of a fax, press Check which jobs are still waiting in the Stop/Exit to cancel the fax. memory to be sent.
Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 42.) Choosing the receive mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...
Chapter 6 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer faxes answering functions unless you are using the automatically (Fax Only and Fax/Tel). Distinctive Ring feature. You may want to change the ring delay before using these modes.
Receiving a fax Receive mode settings Press Menu, 2, 1, 2. Press a or b to choose how long the machine will ring to alert you that you Ring delay have a voice call (20, 30, 40 or 70 seconds for Australia and some The ring delay sets the number of times the countries, 20, 30, 40 or 55 seconds for machine rings before it answers in Fax Only...
Chapter 6 Additional receiving Setting the print density operations You can adjust the print density to make your printed pages darker or lighter. Printing a reduced incoming Make sure you are in Fax mode Press Menu, 2, 1, 7. If you choose On, the machine automatically reduces each page of an incoming fax to fit on Press a to make the print darker.
Receiving a fax Receiving faxes into memory Printing a fax from the memory As soon as the paper tray becomes empty during fax reception, the screen will display If you are using the Fax Storage feature No Paper, asking you to put paper in the (Menu, 2, 5, 1), you can still print a fax from paper tray.
Telephone and external devices Telephone line Telephone Service for services Australia ® ® ® Features like Voice Mail, Call Waiting, Call Telstra FaxStream Duet Waiting/Caller ID, RingMaster, answering (Distinctive Ringing) services, alarm systems or other custom features on one telephone line may create ®...
Telephone and external devices What is the Advantage of using ® ® ® How does Telstra FaxStream Duet ® ® ® Telstra FaxStream Duet Function? Work? ® ® ® Using Telstra FaxStream Duet is the Incoming calls to the voice number, will have most efficient way to receive both fax and the standard ring pattern of long, long tone, telephone calls on the same line.
Chapter 7 Set the Distinctive Ring to ON Turning off Distinctive Ring Very important! Press Menu, 2, 0, 2. After you have set the Distinctive Ring feature Press a or b to choose Off. to ON, the receive mode is set to Manual automatically.
Telephone and external devices Telephone Service for How Does FaxAbility Work? Your telephone number will have the standard New Zealand ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you FaxAbility will not hear the first ring of all incoming calls on the fax machine.
Chapter 7 Telephone Service for How to Turn FaxAbility OFF or ON The FaxAbility function is designed to Some Countries accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can choose Distinctive Ringing (For either On or Off.
Telephone and external devices Caller ID Registering the Distinctive Ring pattern The Caller ID feature lets you use the Caller Very important! ID subscriber service offered by many local After you have set the Distinctive Ring feature telephone companies. Call your telephone to ON, the receive mode is set to Manual company for details.
Chapter 7 Connecting an external Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view, and then press OK. The LCD will show the caller's number and the date and time of the call. You can connect an external Telephone Answering Device (TAD) to the same line as To finish viewing, press Stop/Exit.
(OGM) telephone system and ask them to connect the fax machine for you. Brother does not recommend the use of a Record 5 seconds of silence at the PABX line. PABX limitations in general can beginning of your message. This allows cause some functions of the fax machine not your machine time to listen for fax tones.
Chapter 7 External and extension For Fax/Tel mode only telephones When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- ringing) to alert you to pick up a voice call. Note Lift the external telephone’s handset, and You need to turn the Remote Codes then press Hook to answer.
You need to turn the Remote Codes setting to on to use the Remote Activation code and Remote Deactivation code. If your non-Brother cordless telephone is connected to the telephone line cord (see Make sure you are in Fax mode...
Dialling and storing numbers How to dial Speed dialling Press Search/Speed Dial, and then the three You can dial in any of the following ways. digit Speed Dial number. (See Storing speed dial numbers on page 58.) Manual dialling Use the dial pad to enter all the digits of the telephone or fax number.
Dialling and storing numbers Storing numbers • If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter You can set up your machine to do the is not stored.
Chapter 8 Enter the number (up to 20 characters). (MFC-7440N, MFC-7840N and MFC- 7840W only) Press OK. Do one of the following: Do one of the following: If you want to save a fax resolution along with the number, press a or b Enter the name using the dial pad to choose Std, Fine, S.Fine or (up to 15 characters).
Dialling and storing numbers Press d or c to position the cursor under To add One Touch or Speed Dial the character you want to change, and numbers follow the instructions below: then press Clear/Back to delete it. For One Touch numbers, press the Repeat for each character you want to One Touch keys one after the other.
Chapter 8 Combining quick dial Tone or pulse (not available in numbers New Zealand) You can combine more than one Quick Dial If you have a Pulse dialling service, but need number when you dial. This feature may be to send Tone signals (for example, for useful if you need to dial an access code for telephone banking), follow the instructions a cheaper rate from another long distance...
Software User’s Guide on the can store faxes to up to 4 days if there is a CD-ROM.) power failure. The faxes stored in the MFC-7340 and MFC-7440N memory will Press Menu, 2, 5, 1. be deleted. Press a or b to choose •...
Chapter 9 Remote retrieval Using your remote access code The remote retrieval feature lets you retrieve your stored fax messages when you are not Dial your fax number from a telephone at the machine. You can call your machine or another fax machine using touch from any touch tone phone or fax machine, tone.
Remote fax options Retrieving fax messages Changing the fax forwarding number Dial your fax number from a telephone You can change the default setting of your fax or another fax machine using touch forwarding number from another telephone or tone. fax machine using touch tone.
Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the fax forwarding or...
Secure Polling lets you restrict who can get Fail. the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
Chapter 10 Polled transmit Sequential polling Sequential polling lets you request Polled transmit lets you set up your machine documents from several fax machines in one to wait with a document so another fax operation. machine can call and retrieve it. Make sure you are in Fax mode Setup for polled transmit Press Menu, 2, 1, 8.
Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The and manually.
200 incoming and outgoing faxes. (TX: transmit.) (RX: receive.) 5 User Settings Print a list of your current settings. 6 Network Config Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer.
Making copies How to copy Making multiple copies Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Use the dial pad to enter the number of copies (up to 99). Press Start.
Making copies Copy options Custom(25-400%) allows you to enter a ratio from 25% to 400% in 1% increments. (temporary settings) To enlarge or reduce the next copy follow the instructions below: When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys.
Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a or b, then press OK Quality Auto* Text...
Making copies Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Make sure you are in Copy mode...
Chapter 12 Adjusting contrast Making N in 1 copies (page layout) Contrast You can reduce the amount of paper used Adjust the contrast to help an image look when copying by using the N in 1 copy sharper and more vivid. feature.
Making copies Repeat h and i for each page of the 4 in 1 (P) layout. After all the pages have been scanned, press 2 in h to finish. 4 in 1 (L) If you are copying from the ADF: Insert your document face up in the direction shown below: 2 in 1 (P)
If you have not installed the software, see ® ControlCenter3 (for Windows Chapter 1. ® ControlCenter2 (for Macintosh From the Start menu, point to Brother, Remote Setup MFC-XXXX from the programs group, Faxing from your computer then click User’s Guides in HTML format.
® For Macintosh ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click the top page file. Click on the manual you want (SOFTWARE USER’S GUIDE or...
Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80% (without condensation).
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. DO NOT place any objects on the machine, or obstruct the air vents.
WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot.
Safety and legal If moving your machine, use the handholds provided. First making sure to disconnect any cables. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
IEC60825-1+A2:2001 Specification This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not CLASS 1 LASER PRODUCT APPAREIL À...
The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. Important Information for Australia...
7 Slots and openings in the casing at the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
Safety and legal Important Information for New Zealand Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass.
15 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician. 16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed socket.
Safety and legal 27 This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. This condition typically applies to 56 kbit/s modems and facsimile machines operating at >14.4 kbit/s.
Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...
Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which should not be copied: Money Bonds or other certificates of debt...
Safety and legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
® ® (For Windows XP and Windows Server 2003) Click the Start button and choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (For Windows 2000) Click the Start button and choose Settings and then Printers. Right-click Brother MFC-XXXX Printer.
Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
Print quality difficulties Difficulties Suggestions Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the print media type you are using.
To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving” 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name: Enter any description. (for example “Brother PC Fax”) 2. In Port number: Enter “54926”. 3. Make sure UDP is chosen. Then click OK.
Troubleshooting and routine maintenance Improving the print quality Examples of poor print Recommendation quality White lines across the page Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 14.) Make sure that you choose the appropriate media type in the printer ABCDEFGH...
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 137.) Ghost The fuser unit may be contaminated. Call your Brother dealer for service. Check the paper type and quality. (See Acceptable paper and other print media on page 14.)
Troubleshooting and routine maintenance Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long.
The drum unit may be damaged. Put in a new drum unit. (See 0 1 2 3 4 Replacing the drum unit on page 137.) The fuser unit may be contaminated. Call your Brother dealer for Toner specks service. Clean the corona wire inside the drum unit by sliding the green tab.
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 137.) 0 1 2 3 4 The fuser unit may be smudged. Call your Brother dealer for service. Black lines down the page Printed pages have toner...
Examples of poor print Recommendation quality Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Device Options (For ® ® Windows ) or Print Settings (For Macintosh ) in the Software User's Guide on the CD-ROM.) Turn the paper over in the paper tray, and print again.
Troubleshooting and routine maintenance Telephone line interference If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.
The most common error and maintenance messages are shown below. You can clear most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message...
If the fan is not spinning do one of the Wait for a while. following: (MFC-7340 and MFC-7440N only) See Transferring your faxes or Fax Journal report on page 118 before disconnecting the machine so you will not lose any important messages.
Do one of the following: Init Unable XX problem. (XX = Enter Code) (MFC-7340 and MFC-7440N only) See Transferring your faxes or Fax Journal report on page 118 before disconnecting the machine so you will not lose any important messages.
Do one of the following: Print Unable XX problem. (XX = Enter Code) (MFC-7340 and MFC-7440N only) See Transferring your faxes or Fax Journal report on page 118 before disconnecting the machine so you will not lose any important messages.
Do one of the following: Scan Unable XX problem. (XX = Enter Code) (MFC-7340 and MFC-7440N only) See Transferring your faxes or Fax Journal report on page 118 before disconnecting the machine so you will not lose any important messages.
Troubleshooting and routine maintenance Transferring faxes to another fax Transferring Fax Journal report to machine another fax machine If you have not set up your Station ID (See If you have not set up your Station ID (See Quick Setup Guide), you cannot enter fax Quick Setup Guide), you cannot enter fax transfer mode.
Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. Note Lift the document cover. After removing a jammed document, check that no paper scraps are left in the Pull the jammed document out to the machine that could cause another jam.
If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine. • If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
If you cannot pull the jammed paper out CAUTION of the output tray opening, take the paper tray completely out of the We recommend that you place the drum machine. unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Troubleshooting and routine maintenance Paper is jammed at the back of the Pull the tabs toward you to open the fuser cover (1). machine Open the front cover. Pull the jammed paper out of the fuser Slowly take out the drum unit and toner unit.
Paper is jammed inside the drum unit Push down the green lock lever and take the toner cartridge out of the drum unit. and toner cartridge assembly Open the front cover. Slowly take out the drum unit and toner CAUTION cartridge assembly.
Troubleshooting and routine maintenance Routine maintenance Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically. WARNING Use neutral detergents. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine.
Cleaning the outside of the Wipe the inside and the outside of the paper tray with a soft cloth to remove machine dust. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
Troubleshooting and routine maintenance Cleaning the scanner glass Plug the machine’s power cord back into the electrical socket first, and reconnect all cables and telephone line cord. Turn Turn off the machine. Unplug the on the machine. telephone line cord first, disconnect all cables and then unplug the power cord Note from the electrical socket.
Cleaning the laser scanner window WARNING Use neutral detergents. DO NOT use any flammable substances, spray or organic solvent/liquids containing WARNING alcohol/ammonia to clean the inside or outside of the machine. Doing this may HOT SURFACE cause a fire or electrical shock. For more infomation see Important Safety After you have just used the machine, some Instructions on page 96.
Troubleshooting and routine maintenance Put the drum unit and toner cartridge CAUTION assembly back in the machine. To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. Close the front cover. We recommend that you place the drum Plug the machine’s power cord back into unit on a clean, flat surface with a sheet of...
Slowly take out the drum unit and toner Clean the corona wire inside the drum cartridge assembly. unit by gently sliding the green tab from right to left and left to right several times. CAUTION CAUTION Be sure to return the green tab to the home We recommend that you place the drum position (a) (1).
Troubleshooting and routine maintenance Cleaning the drum unit CAUTION If you have print quality problems, clean the To avoid print quality problems, DO NOT drum unit as follows. touch the shaded parts shown in the illustrations below. Turn off the machine. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.
Put the print sample in front of the drum unit, and find the exact position of the To prevent damage to the machine caused poor print. by static electricity, DO NOT touch the electrodes shown in the illustration. Turn the drum unit gear by hand while looking at the surface of the OPC drum (1).
Troubleshooting and routine maintenance Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically. Put the drum unit and toner cartridge assembly back in the machine.
Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. Toner cartridge Drum unit Order No. TN-2130, TN-2150 Order No. DR-2125 Note • Discard used consumable items according to local regulations, keeping it separate from domestic waste.
Troubleshooting and routine maintenance Slowly take out the drum unit and toner WARNING cartridge assembly. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
Troubleshooting and routine maintenance Put the new toner cartridge firmly into Put the drum unit and toner cartridge the drum unit until you hear it lock into assembly back in the machine. place. If you put it in correctly, the lock lever will lift automatically.
Note The drum unit is a consumable item, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job.
Troubleshooting and routine maintenance Note To prevent damage to the machine caused Be sure to seal up the used drum unit by static electricity, DO NOT touch the tightly in a bag so that toner powder does electrodes shown in the illustration. not spill out of the unit.
Put the new drum unit and toner cartridge assembly in the machine. Checking the serial number You can see the machine’s serial number on the LCD. (For MFC-7340) Press Menu, 4, 1. (For MFC-7450 and MFC-7440N) Press Menu, 5, 1. (For MFC-7840N and MFC-7840W) Press Menu, 6, 1.
Troubleshooting and routine maintenance Packing and shipping Pack the drum unit and toner cartridge assembly, AC cord and printed the machine materials in the original carton as shown below: CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing.
Menu and features On-screen Menu keys programming Menu Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen Clear/Back instructions to help you program your machine.
Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. (MFC-7340 only) Press 4 for Machine info. menu. (MFC-7450 and MFC-7440N only) Press 4 for LAN menu. Press 5 for Machine Info. menu.
Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Menu Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General 1.Mode Timer 0 Sec Fax mode and the time Setup...
-nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a — Prohibits most operations 8.Security 1.TX Lock (MFC-7340 and except receiving faxes. MFC-7440N only) — Stops unauthorized users 1.Mem Security (MFC-7450 only) from most operations except receiving faxes into the memory.
Main Menu Submenu Menu Selections Options Descriptions Page Sets the pseudo/double- 2.Fax 1.Setup Receive 2.F/T Ring Time 20 Secs ring time in Fax/Tel mode. (continued) (continued) 30 Secs* 40 Secs 70 Secs (Example for the Australia) Receives fax messages 3.Fax Detect without pressing Start.
Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Combines delayed faxes 2.Fax 2.Setup Send 4.Batch TX going to the same fax (continued) (continued) Off* number at the same time of day into one transmission. Sends a fax without using 5.Real Time TX Next Fax:On the memory.
Main Menu Submenu Menu Selections Options Descriptions Page Sets the interval for 2.Fax 4.Report Setting 2.Journal Period automatic printing of the (continued) (continued) Every 50 Faxes* Fax Journal. Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the machine to 5.Remote Fax Opt...
Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the equalization 2.Fax 0.Miscellaneous 1.Compatibility High for transmission (MFC-7840N and (continued) difficulties. MFC-7840W only) VoIP service providers Normal* offer fax support using Basic(for VoIP) various standards. If you regularly experience fax Factory setting transmission errors,...
Main Submenu Menu Selections Options Descriptions Page Menu — Chooses the BOOT 4.LAN 1.TCP/IP 1.BOOT Method Auto* (MFC- method that best Network Static 7440N suits your needs. User’s only) Guide RARP on the 5.LAN BOOTP CD-ROM. (MFC- DHCP 7840N — [000-255].
1.TCP/IP 0.IPv6 (MFC- IPv6 protocol. If you Network (continued) Off* 7440N want to use the IPv6 User’s only) protocol, visit Guide http://solutions.brother.com/ on the 5.LAN for more information. CD-ROM. (MFC- — — Chooses the 7840N 2.Ethernet Auto* Ethernet link mode.
9.APIPA the IP address from the link-local address range. Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. The factory settings are shown in Bold with an asterisk.
Menu and features Main Submenu Menu Selections Options Descriptions Page Menu 2.Ethernet — Chooses the Ethernet 5.LAN 1.Wired Auto* (MFC- link mode. Network (continued) 100B-FD 7840W User’s only) Guide 100B-HD on the (continued) 10B-FD CD-ROM. 10B-HD — Restore the wired 3.Set to 1.Reset network setting to...
IP address from the link-local address range. Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. — You can configure your 2.Setup Wizard 1.On print server. 2.Off —...
Menu and features Main Submenu Menu Selections Options Descriptions Page Menu — Restore the wireless 5.LAN 2.WLAN 6.Set to 1.Reset (MFC- network setting to Network Default (continued) 2.Exit 7840W factory default. User’s only) Guide — Enable or Disable the 7.WLAN Enable on the wireless LAN manually.
Options Descriptions Page — — You can check the serial 4.Machine 1.Serial No. number of your machine. Info. (MFC-7340) — You can check the 2.Page Counter Total number of total pages the 5.Machine Fax/List machine has printed Info. during its life.
Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 16 MB(MFC-7340) 32 MB (MFC-7450, MFC-7440N, MFC-7840N and MFC-7840W) LCD (liquid crystal display) 16 characters × 2 lines Power Source 220 - 240V 50/60Hz Power Consumption...
Specifications Temperature Operating: 10 to 32.5°C Storage: 5 to 35°C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 35 pages (Staggered) [80 gsm] feeder) Recommended Environment for Best Results: Temperature: 20 to 30°C Humidity: 50% - 70% Paper Tray...
Print media Paper Input Paper Tray Paper Type: Plain paper, Transparencies or Recycled paper Paper Size: Letter, A4, B5(ISO), A5, B6(ISO), A6 and Executive (Legal and Folio for Asia) Paper Weight: 60 to 105 gsm Maximum paper tray capacity: Up to 250 sheets of 80 gsm plain paper Manual Feed Slot Paper Type: Plain paper, Recycled paper,...
ITU-T Group 3 Coding System MH/MR/MMR (MFC-7340 and MFC-7440N) MH/MR/MMR/JBIG (MFC-7450, MFC-7840N and MFC- 7840W) Modem Speed Automatic Fallback: 14,400 bps (MFC-7340 and MFC- 7440N) 33,600 bps (MFC-7450, MFC- 7840N and MFC-7840W) Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm...
(MFC-7450, MFC-7840N and MFC-7840W) ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Specifications Copy Colour/Monochrome Monochrome Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Copy Width: Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600 ×...
Scanning Width Max. 210 mm Greyscale 256 levels ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows (resolution up to 19200 × XP/Windows Vista 19200 dpi can be chosen by using the Brother scanner utility)
BR-Script3 (PPD file) for Mac OS X 10.2.4 or greater HQ1200 (2400 × 600 dpi), 600, 300 dpi Resolution Print Speed (MFC-7340) Up to 20 pages / minute (A4 size) (MFC-7450, MFC-7440N, MFC-7840N and MFC-7840W) Up to 22 pages/minute (A4 size) First Print Out Time Less than 10 seconds.
Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform Supporte Processor Minimum Recom Hard Disk Space & Operating System d PC Interface Minimum mended to install Version Software Speed Functions Drivers Applic ations Printing, USB, 64 MB 256 MB 150 MB 310 MB ®...
7840W only) ® Microsoft Internet Explorer 5.5 or greater. For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows...
Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
Client computers with a web browser supporting Java™. ® PC Fax Send for Mac ® Printing only for Windows Server 2003 ® Mac OS X 10.2.4 or greater (mDNS) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
Client computers with a web browser supporting Java™. ® PC Fax Send for Mac ® Only printing for Windows Server 2003 ® Mac OS X 10.2.4 or greater (mDNS) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
CKIP and CMIC encryptions. Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods: By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
Network key There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g.“WSLAN” (this is case sensitive). •...
Specifications Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings.
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
F/T Ring Time Group number The length of time that the Brother A combination of One Touch and machine pseudo/double-rings (when the Speed Dial numbers that are stored on a Receive Mode setting is Fax/Tel) to notify One Touch key or in a Speed Dial location you to pick up a voice call that it answered.
OCR (optical character recognition) Remote Activation code The bundled ScanSoft™ Press this code l51(l91 for New Zealand) when you answer a fax call on an ® PaperPort™ 11SE with OCR or Presto! extension or external telephone. ® PageManager software application converts an image of text to text you can Remote Retrieval Access edit.
Glossary Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone (not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
..........42 using ADF ..........77 easy receive ........43 using scanner glass ......78 Fax Detect ..........43 Cordless telephone (non-Brother) ... 55 fax redial ..........57 Cover page ..........36 custom comments ........ 36 for all faxes ........... 37 for next fax only ........36 Broadcasting ..........35...
Envelopes ........9 manual ..........40 how to load ...........11 overseas ..........39 Equalization ...........113 polled transmit ........68 Error messages on LCD ......114 real time transmission ....... 38 Comm. Error ........114 resolution ........... 38 Init Unable XX ........116 telephone line interference ....113 No Paper ..........116 Fax/Tel mode Not Registered ........56...
® Macintosh how to load ..........9 See Software User’s Guide on the jam ............121 CD-ROM. size ............15 Maintenance, routine ......125 size of document ......163 checking the remaining life of drum unit size of paper ........161 .............140 tray capacity .........
setting up ...........57 Scanning using ..........56 See Software User’s Guide on the search ...........56 CD-ROM. speed dial Search/Speed Dial key ...... 56 changing ..........58 Secure key ..........8 custom scan profile ......58 Security setting up ...........58 memory security ........26 using ..........56 restricting dialling .........
printing ........100 scanning ...........103 software ...........103 telephone line ........113 maintenance messages on LCD ..114 paper jam ..........121 Volume, setting beeper ...........22 ring ............22 speaker ..........22 ® Windows See Software User’s Guide on the CD-ROM. Wireless Network See Software User’s Guide and Network User’s Guide on the CD-ROM.
Warranty & Repair – For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC) Support –...
This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchsed in their own countries.