USER’S GUIDE MFC-7320 MFC-7440N MFC-7840W Version A UK/IRE/SAF...
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FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
EC Declaration of Conformity under the R & TTE Directive...
Table of Contents Section I General General information Using the documentation ... 2 Symbols and conventions used in the documentation ... 2 Accessing the Software User’s Guide and Network User’s Guide (MFC-7440N and MFC-7840W only)... 2 Viewing documentation ... 3 Control panel overview ...
Dial pad restriction ...29 One Touch restriction ...29 Speed Dial restriction ...29 Section II Fax Sending a fax How to fax...32 Entering fax mode ...32 Sending a fax from the ADF ...32 Sending a fax from the scanner glass ...32 Cancelling a fax in progress ...33 Broadcasting ...33 Cancelling a broadcast in progress ...33...
External and extension telephones... 48 Operation from extension telephones... 48 For Fax/Tel mode only... 48 Connecting an external or extension telephone ... 48 Using a non-Brother cordless external handset ... 50 Using remote codes... 50 Dialling and storing numbers How to dial ... 51 Manual dialling...
Delayed polling ...62 Sequential polling ...63 Polled transmit ...63 Setup for polled transmit...63 Setup for polled transmit with a secure code...64 Printing reports Fax reports...65 Transmission verification report...65 Fax journal ...65 Reports ...66 How to print a report ...66 Section III Copy Making copies How to copy ...68 Entering copy mode...68...
Safety precautions... 81 IEC60825-1+A2:2001 Specification ... 84 Disconnect device ... 84 Wiring information (U.K. only)... 84 LAN connection (MFC-7440N and MFC-7840W only) ... 85 Radio interference ... 85 EU Directive 2002/96/EC and EN50419... 85 International ENERGY STAR Important safety instructions... 86 Trademarks...
Copy ...152 Scan...153 Print ...154 Interfaces ...154 Computer requirements ...155 Consumable items ...157 Ethernet wired network (MFC-7440N and MFC-7840W)...158 Ethernet wireless network (MFC-7840W only) ...159 Authentication and encryption for wireless users only...160 Wi-Fi Alliance certification ...161 Wireless one-push configuration ...162 Glossary Index viii...
Section I General General information Loading paper and documents General setup Security features...
General information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.
Viewing documentation Viewing documentation (Windows To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the program group, and then click User’s Guides in HTML format. If you have not installed the software, you can...
Quick Setup Guide. The PDF format is recommended for printing the manuals. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) ®...
How to find scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning in Chapter 9 Using ControlCenter2 in Chapter 10 Network Scanning in Chapter 11 (MFC- 7440N and MFC-7840W only) ®...
Chapter 1 Control panel overview MFC-7320 MFC-7440N and MFC-7840W have the same keys.
Chapter 1 1 Fax and telephone keys: Tel/R This key is used to have a telephone conversation after picking up the external handset during the F/T pseudo-ring. When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension.
Loading paper and documents Loading paper and print media The machine can feed paper from the standard paper tray or manual feed slot. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software.
Chapter 2 Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down. CAUTION To prevent damage to your machine caused by paper misfeeding, make sure the paper guides touch the sides of the paper.
Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Using both hands, put one sheet of paper or one transparency in the manual feed slot until the front edge touches the paper feed roller.
Chapter 2 Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller.
Unprintable area Unprintable area for faxes and copies The printable area of your machine begins at approximately 3 mm from the top and bottom and 2 mm from both sides of the paper. Unprintable area when printing from a computer When using the printer driver the printable area is smaller than the paper size, as shown below.
Chapter 2 Acceptable paper and other print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, bond paper, recycled paper, transparencies, labels or envelopes. For best results, follow the instructions below: Use paper made for plain paper copying.
Type and size of paper The machine loads paper from the installed standard paper tray or manual feed slot. Standard paper tray Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 15.
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Envelopes Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper.
If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Loading documents Using the automatic document feeder (ADF) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 g/m paper and always fan the pages before putting them in the ADF. Recommended environment Temperature: 20 to 30° C Humidity: 50% - 70% Paper: Xerox Premier 80 g/m or Xerox...
Chapter 2 Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 297 mm long. Note To use the scanner glass, the ADF must be empty.
General setup Mode timer The machine has three mode keys on the control panel: Fax, Scan, and Copy. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last.
Chapter 3 Volume settings Ring volume You can choose a ring volume level from a range of settings, from High to Off. While in Fax mode press the volume level. The LCD will show the current setting, and each key press will change the volume to the next level.
Automatic daylight savings time You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Autumn. Press Menu 1, 5. Press a or b to choose On or Off. Press OK.
Note • To print the faxes in memory, turn off TX Lock. • If you forget the TX Lock password, please call your Brother dealer for service. Setting up the password Note If you have already set the password, you will not need to set it, again.
Restricted users must enter a user password to use the machine. Make a careful note of your password. If you forget it, please call your Brother dealer for service. Print includes PC-Fax Send as well as all print jobs. Note •...
Chapter 4 Setting up the Public user You can set up the Public user. Public users do not need to enter a password. Note You must disable at least one function to turn on Secure Function Lock for Public user. Press Menu, 1, 8, 1.
Turning Secure Function Lock on/off If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Secure Function Lock on Press Menu, 1, 8, 1. Press a or b to choose Lock OffiOn. Press OK.
Setting Lock lets you set a password to stop other people from accidentally changing your machine settings. Make a careful note of your password. If you forget it, please call your Brother dealer. While Setting Lock is On, you cannot change the following settings without a password: Date/Time...
Restricting dialling This feature is to prevent users from sending a fax or call to a wrong number by mistake.You can set the machine to restrict dialling by using the dial pad, One Touch and Speed Dial. If you choose Off, the machine does not restrict the dialling method.
Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote fax options Polling Printing reports...
Sending a fax How to fax Entering fax mode To enter fax mode press the key will glow green. Sending a fax from the ADF Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
Cancelling a fax in progress Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling or sending, the LCD will show 2.Exit, press 1 to cancel the 1.Clear fax. Broadcasting Broadcasting lets you send the same fax message to more than one fax number.
Chapter 5 Additional sending operations Sending faxes using multiple settings Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time transmission or cover page settings. Make sure you are in Fax mode After each setting is accepted, the LCD asks if you want to enter more settings.
Enter two digits to show the number of pages you are sending. Press OK. For example, enter 0, 2 for 2 pages or 0, 0 to leave the number of pages blank. If you make a mistake, press d or Clear/Back to back up and re-enter the number of pages.
Chapter 5 Changing fax resolution The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes. To change the fax resolution for the next fax Make sure you are in Fax mode Load your document.
Sending in real time for all faxes Make sure you are in Fax mode Press Menu, 2, 2, 5. Press a or b to choose On. Press OK. Sending in real time for the next fax only Make sure you are in Fax mode Press Menu, 2, 2, 5.
Chapter 5 Checking and cancelling waiting jobs Check which jobs are still waiting in the memory to be sent. If there are no jobs, the LCD will show No Jobs Waiting. You can cancel a fax job that is stored and waiting in the memory.
Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 40.) Choosing the receive mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...
Chapter 6 Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring delay on page 41.) Fax Only Fax Only mode will automatically answer every call as a fax.
Receive mode settings Ring delay The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine choose the maximum number of rings.
Chapter 6 Setting the print density You can adjust the print density to make your printed pages darker or lighter. Make sure you are in Fax mode Press Menu, 2, 1, 7. Press a to make the print darker. Or, press b to make the print lighter. Press OK.
Receiving faxes into memory As soon as the paper tray becomes empty during fax reception, the screen will display No Paper, asking you to put paper in the paper tray. (See Loading paper and print media on page 9.) If you are unable to put paper in the paper tray the following will happen: If Memory Receive is On:...
Telephone and external devices Telephone line services Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.
Press Start. After printing has finished, press Stop/Exit. Setting the telephone line type If you are connecting the machine to a line that features a PBX or ISDN to send and receive faxes, it is necessary to change the Telephone Line Type accordingly by completing the following steps.
Chapter 7 BT call sign (U.K. only) The BT Call Sign subscriber service is a way to have a separate number for your machine, it allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern.
Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls. Set the Receive Mode to External TAD. (See Receive modes on page 39.) Recording an outgoing message (OGM)
Chapter 7 External and extension telephones Note You need to turn the Remote Codes setting to on to use the Remote Activation code l51 and Remote Deactivation code #51. (See Using remote codes on page 50.) Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine into the...
Using extension telephones (U.K. only) Your premises may already be wired with parallel extension telephones (those connected to sockets in other rooms in the building), or perhaps you intend to add extension telephones to your line. While the simplest arrangement is a parallel connection, there are some reasons why this arrangement may cause problems.
Chapter 7 Using a non-Brother cordless external handset If your non-Brother cordless telephone is connected to the telephone line cord (see page 48) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
Dialling and storing numbers How to dial You can dial in any of the following ways. Manual dialling Use the dial pad to enter all the digits of the telephone or fax number. One touch dialling Press the One Touch key that stores the number you want to call.
Chapter 8 • If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored. Fax redial If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.
Enter the number (up to 20 characters). Press OK. Do one of the following: Enter the name using the dial pad (up to 15 characters). Press OK. Press OK to store the number without a name. Do one of the following: If you want to save a fax resolution along with the number, Press a or b to choose Std, Fine, S.Fine or...
Chapter 8 Press d or c to position the cursor under the character you want to change, and then press Clear/Back to delete it. Repeat for each character you want to delete. Setting up groups for broadcasting If you often want to send the same fax message to many fax numbers you can set up a group.
Combining quick dial numbers You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier. For example, you might have stored ‘555’ on Speed Dial #003 and ‘7000’...
Remote fax options Remote fax options let you receive faxes while you are away from the machine. You can use only one remote fax option at a time. Fax forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine.
PC fax receive If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory.
Chapter 9 Changing remote fax options If received faxes are left in your machine’s memory when you change to another remote fax option, the LCD will ask you the following message: Erase All Doc? 1.Yes 2.No Print All Fax? 1.Yes 2.No If you press 1, faxes in the memory will be erased or printed before the setting changes.
Remote retrieval The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages.
Chapter 9 Retrieving fax messages Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, immediately enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. When you hear two short beeps, use the dial pad to press 9 6 2.
Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Change the fax forwarding or fax storage settings...
Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
Sequential polling Sequential polling lets you request documents from several fax machines in one operation. Make sure you are in Fax mode Press Menu, 2, 1, 8. Press a or b to choose Standard, Secure or Timer. Press OK. Choose one of the options below. If you choose Standard go to e.
Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
Printing reports Fax reports Some fax reports (transmission verification and fax journal) can be printed automatically and manually. Transmission verification report You can use the transmission report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (shown as “OK”).
(MFC-7440N and MFC-7840W only) Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer. How to print a report Press Reports. Do one of the following: Press a or b to choose the report you want.
Section III Copy Making copies...
Making copies How to copy Entering copy mode Press (Copy) to enter Copy mode. 1 Stack/Sort 2 Copy ratio and copy layout 3 Contrast 4 Quality 5 Number of copies Making a single copy Make sure you are in Copy mode Load your document.
Copy options (temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less.
Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Press a or b, then press OK Quality Stack/Sort (appears when the document is in the ADF) Contrast Page Layout The factory settings are shown in Bold with an asterisk.
Improving copy quality You can choose from a range of quality settings. The default setting is Auto. Auto Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs. Text Suitable for documents containing only text.
Chapter 12 Adjusting contrast Contrast Adjust the contrast to help an image look sharper and more vivid. To temporarily change the contrast setting, follow the steps below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99).
Repeat h and i for each page of the layout. After all the pages have been scanned, press 2 in h to finish. If you are copying from the ADF: Insert your document face up in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P)
Section IV Software Software and Network (MFC-7440N and MFC-7840W only) features...
Note If you have not installed the software, see Chapter 1. ® ® From the Start menu, point to Brother, MFC-XXXX from the programs group, then click User’s Guides in HTML format. Click on the manual you want (SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE (MFC-...
® For Macintosh Make sure your Macintosh on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click the top page file.
Section V Appendixes Safety and legal Troubleshooting and routine maintenance Menu and features Specifications Glossary...
Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80% (without condensation).
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. DO NOT place any objects on the machine, or obstruct the air vents.
WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot.
Safety and legal DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. If moving your machine, use the handholds provided.
IEC60825-1+A2:2001 Specification This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
LAN connection (MFC-7440N and MFC-7840W only) CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages. Radio interference This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the machine to a computer, ensure that you use the following interface cables. A USB cable which must not exceed 2.0 metres in length.
International ENERGY STAR The purpose of the International ENERGY STAR popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. Important safety instructions 1 Read all of these instructions.
13 Wait until pages have exited the machine before picking them up. 14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (For Windows XP and Windows Server Click the Start button and choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (For Windows 2000) Click the Start button and choose Settings and then Printers.
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. Suggestions Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver.
Print quality difficulties Difficulties Printed pages are curled. Printed pages are smeared. Printouts are too light. Network difficulties (MFC-7440N and MFC-7840W only) Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the Network User's Guide on the CD- ROM for more information.
To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving” 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name: Enter any description. (for example “Brother PC Fax”) 2. In Port number: Enter “54926”. 3. Make sure UDP is chosen. Then click OK.
Improving the print quality Examples of poor print quality ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 White lines across the page ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 White lines down the page Hollow print...
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 125.) The fuser unit may be contaminated. Call your Brother dealer for service. Check the paper type and quality. (See Acceptable paper and other print media on page 14.)
Examples of poor print quality Curled or wavy 75 mm 75 mm White Spots on black text and graphics at 75 mm intervals 75 mm 75 mm Black Spots at 75 mm intervals Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl.
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 125.) The fuser unit may be contaminated. Call your Brother dealer for service. Clean the corona wire inside the drum unit by sliding the green tab.
(See Replacing a toner cartridge on page 122.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 125.) The fuser unit may be smudged. Call your Brother dealer for service.
Examples of poor print quality Curled Setting dial tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone.
Telephone line interference If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. Press Menu, 2, 0, 1. Press a or b to choose Basic(for VoIP) or Normal or High (MFC-7840W).
The most common error and maintenance messages are shown below. You can clear most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message Cause BT Call Sign is set to On.
Error Message Cause The temperature of the drum unit Cooling Down or toner cartridge is too hot. The Wait for a while machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while.
Error Message Cause The temperature of fuser unit Fuser Error does not rise at a specified temperature within specified time. The fuser unit is too hot. The machine has a mechanical Init Unable XX problem. The paper is jammed in the back Jam Rear of the machine.
Error Message Cause The number you dialled does not No Response/Busy answer or is busy. You tried to access a One Touch Not Registered or Speed Dial number that is not programmed. The machine’s memory is full. Out of Memory The machine has a mechanical Print Unable XX problem.
Error Message Cause The machine has a mechanical Scan Unable XX problem. The drum unit and toner cartridge Toner Life End assembly is not installed correctly, or the toner cartridge is used up and printing is not possible. If the LCD shows Toner Low, Toner Low you can still print;...
Do one of the following: If the LCD shows No Data, there are no faxes left in the machine’s memory. Press Stop/Exit. Enter the fax number to which faxes will be forwarded. Press Start. Transferring faxes to your PC You can transfer the faxes from your machine’s memory to your PC.
Document jams If the document is jammed, follow the steps below. Note After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam. Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed.
If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine. • If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force.
Paper is jammed at the back of the machine Open the front cover. Slowly take out the drum unit and toner cartridge assembly. CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Paper is jammed inside the drum unit and toner cartridge assembly Open the front cover. Slowly take out the drum unit and toner cartridge assembly. CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically. Put the drum unit and toner cartridge assembly back in the machine. Close the front cover.
Wipe the outside of the machine with a soft cloth to remove dust. Remove any paper that is in the paper tray. Wipe the inside and the outside of the paper tray with a soft cloth to remove dust. Re-load the paper and put the paper tray firmly back in the machine.
Plug the machine’s power cord back into the electrical socket first, and reconnect all cables and telephone line cord. Turn on the machine. Note In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it.
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
Put the drum unit and toner cartridge assembly back in the machine. Close the front cover. Plug the machine’s power cord back into the electrical socket first, and then plug in the telephone line cord. Turn on the machine. Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: Turn off the machine.
Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. CAUTION Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
Cleaning the drum unit If you have print quality problems, clean the drum unit as follows. Turn off the machine. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket. Open the front cover. Slowly take out the drum unit and toner cartridge assembly.
Put the print sample in front of the drum unit, and find the exact position of the poor print. Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on...
Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. Toner cartridge Order No. TN-2110, TN-2120 Note • Discard used consumable items according to local regulations. (See EU Directive 2002/96/EC and EN50419 on page 85.) If you have questions, call your local waste disposal office.
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the lock lever will lift automatically. CAUTION Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
Note The drum unit is a consumable item, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. Push down the green lock lever and take the toner cartridge out of the drum unit. CAUTION To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Put the new drum unit and toner cartridge assembly in the machine. Press Clear/Back. To confirm you are installing a new drum, press 1. When the LCD shows Accepted, close the front cover. Machine information Checking the serial number You can see the machine’s serial number on the LCD.
Packing and shipping the machine CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing. When you transport the machine, use the packing materials that came with your machine.
Menu and features On-screen programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. (MFC-7320 only) Press 4 for Machine info. menu. (MFC-7440N only) Press 4 for LAN menu. Press 5 for Machine Info.
Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Menu Main Menu Submenu Menu Selections — 1.General 1.Mode Timer Setup — 2.Paper Type — 3.Paper Size The factory settings are shown in Bold with an asterisk. Choose &...
Main Menu Submenu Menu Selections 1.General 4.Volume 1.Ring Setup (continued) 2.Beeper 3.Speaker — 5.Auto Dayli 6.Ecology 1.Toner Save 2.Sleep Time — 7.LCD Contra 8.Security 1.TX Lock (MFC-7320and MFC-7440N only) 1.Function Lock (MFC 2.Setting Lock 2.Fax 1.Setup Rece 1.Ring Delay (In Fax mode only) The factory settings are shown in Bold with an asterisk.
Main Menu Submenu Menu Selections 2.Fax 1.Setup Rece 2.F/T Ring Time 20 Secs (continued) (continued) 3.Fax Detect 4.Remote Codes 5.Auto Reductio 6.Memory Receiv 7.Print Density b -nnnno+ a 8.Polling RX 9.Fax Rx Stamp 2.Setup Send 1.Contrast (In Fax mode only) 2.Fax Resolutio 3.Delayed Fax The factory settings are shown in Bold with an asterisk.
Main Menu Submenu Menu Selections 2.Fax 2.Setup Send 4.Batch TX (continued) (continued) 5.Real Time TX 6.Polled TX 7.Coverpg Setup Next Fax:On 8.Coverpage Not 9.Overseas Mode On 3.Set Quick 1.One Touch Dia Dial 2.Speed Dial 3.Setup Groups 4.Report Set 1.XMIT Report ting The factory settings are shown in Bold with an asterisk.
Main Menu Submenu Menu Selections 2.Fax 4.Report Set 2.Journal Perio ting (continued) (continued) 5.Remote Fax 1.Forward/Store (Backup Print) 2.Remote Access ---l 3.Print Documen 6.Dial Restr 1.Dial Pad ict. 2.One Touch Dia 3.Speed Dial — 7.Remaining Jobs The factory settings are shown in Bold with an asterisk. Options Descriptions Sets the interval for...
Main Menu Submenu Menu Selections 2.Fax 0.Miscellane 1.Compatibility High (continued) 2.BT Call Sign (U.K. only) 3.Caller ID — 3.Copy 1.Quality — 2.Contrast — 1.Emulation 4.Printer (MFC 7840W only) 1.Internal Font — 2.Print Opti 2.Configuration — 3.Test Print 3.Reset Prin 1.Reset 2.Exit The factory settings are shown in Bold with an asterisk.
Main Submenu Menu Selections Menu 4.LAN 1.TCP/IP 1.BOOT Method (MFC- 7440N only) 2.IP Address 3.Subnet Mask 4.Gateway 5.Node Name 6.WINS Config 7.WINS Server 8.DNS Server 9.APIPA The factory settings are shown in Bold with an asterisk. Options — Auto* Static RARP BOOTP DHCP...
Page Enable or Disable the IPv6 protocol. If you Network want to use the IPv6 User’s protocol, visit Guide http://solutions.brother.com/ on the for more information. CD-ROM. Chooses the Ethernet link mode. Chooses the file format to send the scanned data via FTP.
Specifies the IP address of the primary or secondary DNS server. Automatically allocates the IP address from the link-local address range. Enable or Disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information.
Main Submenu Menu Selections Menu 2.Ethernet — 5.LAN 1.Wired (MFC- (continued) 7840W only) (continued) 3.Set to Default 4.Wired E nable 2.WLAN 1.TCP/IP The factory settings are shown in Bold with an asterisk. Options Auto* 100B-FD 100B-HD 10B-FD 10B-HD — 1.Reset 2.Exit —...
IP address from the link-local address range. Enable or Disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. You can configure your print server. You can easily configure your wireless network settings using the one- button push method.
Main Submenu Menu Selections Menu 5.LAN 2.WLAN 6.Set to (MFC- Default (continued) 7840W only) 7.WLAN Ena (continued) — 3.Scan to 0.Factory 1.Reset Reset 2.Exit The factory settings are shown in Bold with an asterisk. Options — 1.Reset 2.Exit — Off* (If you chose Color 150 dpi* colour option)
Main Menu Submenu Menu Selections — 4.Machine 1.Serial No. Info. (MFC-7320) — 2.Page Count 5.Machine Info. (MFC 7440N) 6.Machine Info. — 3.Drum Life (MFC 7840W) — 0.Initial 1.Receive Mo Setup — 2.Date&Time — 3.Station ID — 4.Tone/Pulse — 5.Dial Tone —...
Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
Repeating letters To enter a character on the same key as the previous character, press c to move the cursor right before pressing the key again. Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it.
Specifications General Printer Type Print Method Memory Capacity LCD (liquid crystal display) 16 characters × 2 lines Power Source Power Consumption When making a copy from one sheet Dimensions Weight Noise level Laser Electrophotography by semiconductor laser beam scanning 16 MB (MFC-7320) 32 MB (MFC-7440N and MFC-7840W) 220 - 240V 50/60Hz Peak:...
Temperature Humidity ADF (automatic document feeder) Paper Tray Operating: 10 to 32.5°C Storage: 5 to 35°C Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Up to 35 pages (Staggered) (80 g/m Recommended Environment for Best Results: Temperature: 20 to 30°C Humidity: 50% - 70%...
Print media Paper Input Paper Tray Paper Type: Paper Size: Paper Weight: Maximum paper tray capacity: Up to 250 sheets of 80 g/m Manual Feed Slot Paper Type: Paper Size: Paper Weight: Maximum manual feed slot capacity: For transparencies or labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Greyscale Polling Types Contrast Control Resolution One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Ring Delay Communication Source Memory Transmission Out of Paper Reception ITU-T Group 3 MH/MR/MMR (MFC-7320 and MFC-7440N) MH/MR/MMR/JBIG (MFC-7840W) Automatic Fallback: 14,400 bps...
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Copy Colour/Monochrome Document Size Multiple Copies Reduce/Enlarge Resolution First Copy Out Time The first copy out time may vary depending on scanner lamp warm up time. Monochrome ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max.
Resolution Document Size Scanning Width Greyscale Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows 19200 dpi can be chosen by using the Brother scanner utility) ® Yes (Windows 2000 Professional/XP/ XP Professional x64 Edition/Windows Vista ®...
Print Emulations PCL6, BR-Script3 (PostScript (MFC-7840W only) Printer Driver Host-Based Driver for Windows XP/XP Professional x64 Edition/Windows Vista (MFC-7440N and MFC-7840W only) Windows Server (MFC-7840W only) BR-Script3 (PPD file) for Windows Macintosh (MFC-7840W only) BR-Script3 (PPD file) for Mac OS HQ1200 (2400 ×...
Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform Supporte & Operating System d PC Version Software Functions Printing, ® ® Windows Windows PC Fax, Operating 2000 Scanning System Professional ® Windows ® 2 4 Home ® Windows Professional ®...
® Microsoft Internet Explorer 5.5 or greater. For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PaperPort™ 11SE supports Microsoft PowerPC 128 MB 256 MB 80 MB...
Consumable items Toner Cartridge Life Drum Unit Approx. cartridge yield is declared in accordance with ISO/IEC 19752. Drum yield is approximate, and may vary by type of use. Standard Toner Cartridge: TN-2110: High-Yield Toner Cartridge: TN-2120: DR-2100: Specifications Approx. 1,500 pages (A4) Approx.
® Printing only for Windows Server ® Mac OS X 10.2.4 or greater (mDNS) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/. ® 2000 Professional, Windows XP Professional x64 Edition, Windows Vista ® 2003 x64 Edition X 10.2.4 or greater...
PC Fax Send for Mac ® Only printing for Windows Server ® Mac OS X 10.2.4 or greater (mDNS) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/. ® 2000 Professional, Windows ® XP Professional x64 Edition, Windows Vista ®...
CKIP and CMIC encryptions. Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods: By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
Network key There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g.“WSLAN” (this is case sensitive). •...
Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings.
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine pseudo/double-rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines. Pause Allows you to place a 2.8 second delay in the dialling sequence while you are dialling using the dial pad or while you are storing One Touch and Speed Dial...
User Settings List A printed report that shows the current settings of the machine. Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number.
(ADF only) ... 71 temporary settings ... 69 using ADF ... 71 using scanner glass ... 72 Cordless telephone (non-Brother) ... 50 Cover page ... 34 custom comments ... 34 for all faxes ... 35 for next fax only ... 34 printed form ...
Equalization ...102 Error messages on LCD ...103 Comm. Error ...103 Init Unable XX ...105 No Paper ...105 Not Registered ...51 Out of Memory ...106 Print Unable XX ...106 Scan Unable XX ...107 Extension telephone, using ... 48 External telephone, connecting ...48 Fax codes changing ...
checking the remaining life of drum unit ...128 replacing drum unit ...125 toner cartridge ...122 Manual dialling ...51 receive ...40 transmission ...38 Memory storage ...130 Menu Table ... 130 using menu keys ...130 Mode, entering copy ...68 fax ...32 scan ...8 Multi-line connections (PBX) ...47 N in 1 (page layout) ...72 Network...
speed dial changing ...53 custom scan profile ...53 setting up ...53 using ...51 Redial/Pause key ...52 Reducing copies ...69 incoming faxes ...42 Remote retrieval ...59 access code ...59 commands ...61 getting your faxes ...60 Remote setup See Software User’s Guide on the CD-ROM.
scanning ...92 software ...92 telephone line ...102 maintenance messages on LCD ...103 paper jam ...110 Volume, setting beeper ...22 ring ...22 speaker ...22 ® Windows See Software User’s Guide on the CD-ROM. Wireless Network See Software User’s Guide and Network User’s Guide on the CD-ROM.
This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchsed in their own countries.