Customer Responsibilities - Avaya S8500 Series Job Aid

Manual backup servers for s8500 or s8700 series media servers—r2.0 or later

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Job Aid: Manual Backup Servers for S8500 or S8700 Series Media Servers—R2.0 or later

Customer responsibilities

The customer has an active role in the MBS process. Customers must:

Monitor their system and determine when there is an outage.

Manually activate the MBS when there is a failure and bring it back down when the main

server or network recovers.

Keep software updates the same for the MBS as the primary media server(s).

Maintain current software upgrades for the server complex.

Verify that the MBS is alarming to Avaya. Avaya Services will accept alarms from the MBS

if Communication Manager is running and the MBS is connected to a modem. If these

conditions are not met, the customer cannot expect Avaya to be aware of any issues

around the MBS.

Maintain copies of the software (Unity) CD on-site at the backup and main locations. The

customer can either purchase an extra CD or make a copy of the one ordered with the

primary media servers.

12 Manual Backup Servers for S8500 or S8700 Series Media Servers R2.0 or later

S8700 series